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Four Points by Sheraton Charlotte

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Four Points by Sheraton Charlotte
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294 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Waterford, Michigan
Reviewed 2 days ago NEW

Stayed at this property in the past but have noticed it's looking more tired and in need of a refresh than before. The room furniture looks like old Sauder furniture from the 80's, carpet, walls and furniture are showing their wear. Room service menu is about the same as going to a fast food joint. My decision to stay here...

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Helpful?
Thank Laura N
Philadelphia
Reviewed 3 days ago NEW

So the hotel is fine, its just not great...rooms show decent wear, and I've only stayed once but my room wasn't as clean as Id hope (found hair in the bathroom). Personally, I'd avoid and go with a better place, but I got stuck here overnight on a layover.

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Helpful?
Thank wilreynolds
Wilmington, North Carolina
Reviewed 2 weeks ago via mobile

Wow is how you wrap up this stay at Four Points. Staff goes above and beyond to make sure you have what you need and that you are comfortable. Great location. Easy to get around, sort of a central locatin..

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Helpful?
Thank jeeplvr
Atlanta, Georgia
Reviewed 2 weeks ago

We stayed at this hotel for a family visit, therefore, my review will be somewhat limited as far as the local area is concerned. Having said that, the hotel area is surrounded by restaurants and easy access to the freeway. The rooms were clean and the staff was friendly. The breakfast in the morning was a disaster. While I appreciate...

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Thank LoF360
Columbia, South Carolina
Reviewed 3 weeks ago

It was a pleasure to check into a hotel where you are greeted by pleasant staff who do their best to be helpful. Even the night staff person was cheerful. The hotel itself was very clean and well maintained although it could use a little updating. It's nice to have a restaurant right there especially if you are coming and...

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1Thank BarbMid
Opelika, Alabama
Reviewed 3 weeks ago

My wife and i stayed here in Nov. as we were visiting my sister whose husband had suddenly passed away. We stayed there on a Friday night and Sat. morning we discovered my pickup truck had been broken into in their parking lot. This must happen fairly often as the desk clerk was very familiar with the police response time....

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1Thank MikeVaTech
Vancouver USA
Reviewed 3 weeks ago

Mechanical delays forced us to stay a night in Charlotte (thank you American Airlines). We checked in with airline vouchers after midnight and enjoyed a very smooth and speedy check-in. Our luggage did not accompany us (thank you American Airlines), but toothbrushes magically appeared during check in (thank you Seraton). I found the pillow-top mattress to be too soft, but...

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Thank EWT4
Reviewed 14 December 2016 via mobile

Don't make reservation here. We had confirmed reservation to stay after picking up child from late night overseas flight. Arrived at 10pm on way to airport. Receptionist "Franky" played innocent and said "it shows here your reservation was cancelled." When I pressed, she tried to claim our credit card holding the reservation had expired (it hadn't). I had the verified...

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1Thank Anthony B
Huntsville, Alabama
Reviewed 14 November 2016

I've stayed at this property before and previously had no issues. This time; however, my room was right beside the elevators and, on the fifth floor where I was staying, there was a large dryer in use for drying the floor majority of my stay. My room was right beside the elevator so I heard the noise nonstop. I inquired...

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Helpful?
Thank outoftownvisitor_11
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you very much for your feedback. WE do have to shampoo carpets periodically however we should not have fans running all night I can fix that thank you . I will also pass your kind words on to the Clerk you mentioned.

Reviewed 10 November 2016 via mobile

Hotel staff friendly and down to Earth, beds have fresh sheets, room is mostly clean with the exception of dust in some areas. Aaannnnd then i went to set things up for my morning shower. Bathtub smells like mildew and there are about 10-15 dark curly hairs scattered throughout the bottom. Also, rooms do not come with standard mini fridge.

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Helpful?
Thank April k
Regina C, Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for bringing this to our attention so we can fix the issue. Sincerely, Management & Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 

Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Rd, Charlotte, NC 28217-2348
Region: United States > North Carolina > Charlotte
Price Range: RM450 - RM825 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte staff and other travellers.
2 questions
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2 months ago
Denver, Colorado

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Questions? Get answers from Four Points by Sheraton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay close to the elevators (especially if they are drying the carpet)”
 of 5 bubbles outoftownvisitor_11, 14 Nov 2016 | Read review
“Ask for upper floors for a nice view.”
 of 5 bubbles ladyljgoldensoul, 3 Nov 2016 | Read review
“Upper level rooms on back side seem to be the quietest.”
 of 5 bubbles BRTC, 26 Sep 2016 | Read review
“upper floor quieter, go when you don't need nighttime heat or AC- system is loud”
 of 5 bubbles 909SC, 27 Jul 2016 | Read review
“Stay away from ground floor rooms”
 of 5 bubbles 93daveo, 16 May 2016 | Read review
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