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Four Points by Sheraton Charlotte

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Four Points by Sheraton Charlotte
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286 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Huntsville, Alabama
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I've stayed at this property before and previously had no issues. This time; however, my room was right beside the elevators and, on the fifth floor where I was staying, there was a large dryer in use for drying the floor majority of my stay. My room was right beside the elevator so I heard the noise nonstop. I inquired... More 

Helpful?
Thank outoftownvisitor_11
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you very much for your feedback. WE do have to shampoo carpets periodically however we should not have fans running all night I can fix that thank you . I will also pass your kind words on to the Clerk you mentioned. More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Hotel staff friendly and down to Earth, beds have fresh sheets, room is mostly clean with the exception of dust in some areas. Aaannnnd then i went to set things up for my morning shower. Bathtub smells like mildew and there are about 10-15 dark curly hairs scattered throughout the bottom. Also, rooms do not come with standard mini fridge.

Helpful?
Thank April k
Regina C, Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for bringing this to our attention so we can fix the issue. Sincerely, Management & Staff More 

North Charleston, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We found this hotel to be located very close to services & stores we needed. (Such as walking distance to transportation on the Lynx to get to downtown Charlotte for the Panthers Football game, restaurants & fast food establishments where the food was delicious, various stores for needed items or fun shopping, & attractions like the NASCAR Museum among others).... More 

Helpful?
Thank ladyljgoldensoul
Hanson, Massachusetts
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

The person checking us in wasn't the friendliest. Then she said that at 3:30 the only room they had ready was on the first floor. I didn't think it would be a problem. It was. All I could hear all night were people talking. I don't know if it was the staff or guests. Also there was the sound of... More 

Helpful?
Thank Bob S
boone
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 October 2016

We arrived and were told they had no reservation for us. Very frustrating desk help, I did not receive much help from them. It ended up I had to pay twice in order to get a room, they said it was booking.coms fault and booking.com is supposed to refund my money. I don't know whose fault it was but I... More 

Helpful?
Thank trinket456
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We apologize for the inconvenience you experienced during your stay. Thank you for bringing this to our attention so we can fix the problem. Sincerely, Management & Staff More 

1 review
Reviewed 23 October 2016

Check-in was fine, but nothing spectacular. Kind of like: "Here's your key" "Can I arrange for early check-out?" "Come back and ask me the day before check-out" "Ok...." Then internet just totally did not work. I call down to the front desk - they say they will call tech support and it should be up in 15 minutes. 8 hours... More 

Helpful?
Thank Eric W
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We apologize for the inconvenience you experienced during your stay. Thank you for bringing this to our attention so we can fix the issue. Sincerely, Management & Staff More 

Columbia, South Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Had a quick stay at the Four Points Sheraton with a good rate to be able to catch an early morning flight. The hotel is not fancy, but it was clean, well-updated and close to the airport. They have a shuttle so if you have a flight cancelled at the end of the night, this could be a good spot... More 

Helpful?
Thank TheMojoMama
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We appreciate your feedback. We are happy you enjoyed your stay and look forward to your return. Sincerely, Management & Staff More 

Durham
Level Contributor
329 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 11 October 2016 via mobile

The building has some age on it, and you can tell that in things like wooden doors that show some wear and tiny bathrooms, but the Four Points Sheraton Charlotte Woodlawn is a solid place to stay. The pillows and mattresses are ahh-mazing. I really love the pillows. A room is sufficient, but it’s much nicer when you can score... More 

Helpful?
Thank EdRockster
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We appreciate your feedback and look forward to your return. Sincerely, Management & Staff More 

Greenville, North Carolina
Level Contributor
3 reviews
Reviewed 6 October 2016

My family took a trip to Charlotte to see the Panthers and Patriots preseason game. This hotel was close to the stadium. We decided to stay an extra night and the hotel staff was very accommodating with allowing us to keep our same room for another night. We took a trip to Carowinds and this hotel was also close to... More 

Helpful?
Thank brigitteperrybp
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We are very happy you enjoyed your stay. We look forward to your next visit. Sincerely, Regina Cash General Manager More 

Virginia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2016

This is the 3rd or 4th time we have been to this hotel. In the past, we used it as an overnight for our flights. Worked well and no extra charge to leave a car. Past experiences were OK for what we paid for. However, this time we were not impressed. the front desk fella was nice and cordial. Check-in... More 

Helpful?
Thank BRTC
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We appreciate your feedback and are very happy you enjoyed your stay. We hope to see you again in the near future. Sincerely, Regina Cash More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 

Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Rd, Charlotte, NC 28217-2348
Region: United States > North Carolina > Charlotte
Price Range: RM433 - RM772 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Four Points By Sheraton Charlotte Hotel Charlotte
4 Points By Sheraton Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte staff and other travellers.
2 questions
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1 month ago
Denver, Colorado

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Questions? Get answers from Four Points by Sheraton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay close to the elevators (especially if they are drying the carpet)”
 of 5 bubbles outoftownvisitor_11, 14 Nov 2016 | Read review
“Ask for upper floors for a nice view.”
 of 5 bubbles ladyljgoldensoul, 3 Nov 2016 | Read review
“Upper level rooms on back side seem to be the quietest.”
 of 5 bubbles BRTC, 26 Sep 2016 | Read review
“upper floor quieter, go when you don't need nighttime heat or AC- system is loud”
 of 5 bubbles 909SC, 27 Jul 2016 | Read review
“Stay away from ground floor rooms”
 of 5 bubbles 93daveo, 16 May 2016 | Read review
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