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Holiday Inn Express Charlotte-Arrowood

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Traveller (30)
Room & Suite (29)
Pool & Beach (7)
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Overview
  • Excellent42%
  • Very good25%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“quail hollow”(2 reviews)
“fresh cookies”(2 reviews)
“indoor pool”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Charlotte-Arrowood
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Charlotte-Arrowood
Special Offer: Book Direct and Save
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
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170 results
Traveller rating
67
44
34
15
10
Traveller type
Time of year
LanguageEnglish
67
44
34
15
10
Show reviews that mention
All reviewsquail hollowfresh cookiesindoor poolbreakfast barfront desk staffcarowinds amusement parkwould stay here againroom was cleanbusiness parkstaff was friendlyking suitelate checka great place to stayfitness centerclose to the airporthiepga
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1 - 5 of 170 reviews
Reviewed 1 week ago via mobile

Facility lobby is under construction but we were warned when we made the reservation and it wasn’t an issue. Only problem was at checkin when they couldn’t find our reservation even with a confirmation number. Fortunately, there was a room available and it was a...More

Thank Bgc1950
Response from Gloria B, General Manager at Holiday Inn Express Charlotte-ArrowoodResponded 1 week ago

Thank you for staying with us during this amazing renovation transformation. We are excited to hear that you had a clean and comfortable stay with us. We hope to see you again, soon! Sincerely, Gloria B. GM

Hotel's Favourite
Reviewed 6 November 2017 via mobile

I love the design in the lobby, very sleek. Everyone who works there works so hard. Thank you to LaSharn, Billy and Ricky especially. We are also very thankful you have our sons camera, my husband let me know you guys held on to it,...More

Thank bogdana
Reviewed 1 week ago via mobile

Stayed one night and enjoyed it. Place looks amazing. Staff was so friendly. I believe her name was simaya and was so polite and friendly even after dealing with our numerous requests and questions. Great location too. Will stay here in the future

Thank Jimmy T
Reviewed 4 weeks ago via mobile

This was my third stay at this hotel for work. Had problem with shower on one of previous stays and lights not working properly in room this time. There were signs asking that you be patient with the renovations going on but that was not...More

Thank Lisa B
Response from Gloria B, General Manager at Holiday Inn Express Charlotte-ArrowoodResponded 4 weeks ago

Thank you for taking the time to comment on your stay with us. We also would like to thank you for your patience and continuing to stay with us during this renovation process. We hope that you will give us another opportunity to make your...More

Reviewed 9 December 2017

The nights I stayed at this hotel were busy due to multiple flight cancellations so front desk staff were busy. However, they were rude and unprofessional. They seem to think it's fine to put guests on hold for 15 min and never answer their question....More

Thank gfmcintyre
Response from Gloria B, General Manager at Holiday Inn Express Charlotte-ArrowoodResponded 11 December 2017

Thank you for taking the time to comment on your experience that you had during your stay with us. We want to sincerely apologize for any inconvenience that this may have caused during your stay. Management will work on having additional staffing for future. We...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (29)
Pool & Beach (7)
Dining (6)
Questions & Answers
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Krysta W
7 September 2017|
AnswerShow all 3 answers
Response from kmt542016 | Reviewed this property |
Contact hotel regarding their policies.
0
Votes
Room Tips
"you could do better at the many other hotels in the area"
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"I always get a room away from the elevator...my room faced the highway.I could NOT hear the traffic, and I..."
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"we stayed on 4th floor and it was super quite"
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"Doesn't seem to differ by room"
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