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Renaissance Charlotte SouthPark Hotel

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#17 of 178 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Charlotte SouthPark Hotel
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849 Reviews from our TripAdvisor Community

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Showing 833: English reviews
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Roanoke, Virginia
Reviewed 6 days ago NEW

Great hotel! More upscale than most Marriotts we've stayed in. It has a restaurant but we didn't order. However, we did have a few drinks in the bar after we got back from dinner. Drinks were very good. We did order a couple of desserts to take to our room. They're very small - so I guess something to note...

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Helpful?
Thank charleybea
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

charleybea Thank you for choosing our hotel and taking the time out of your day to write such a kind review. We hope to see you on your next trip to the Queen City!

Reviewed 6 days ago NEW

Stayed at hotel for a weekend to celebrate anniversary. Building and furnishings are somewhat dated and interior is in serious need of a makeover. Loud colors that haven't been seen since the 70s. But staff, especially Briana on front desk, was very accommodating and made up for the shortcomings of the hotel itself. The expansive SouthPark Mall is literally across...

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Helpful?
Thank 291tedk
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

ted k I am so pleased that our staff was able to make such a wonderful impression on you during your stay. We are very fortunate to have a staff that takes so muck pride in what they do. Thanks again!

Reviewed 1 week ago NEW

I had a very nice stay at this centrally located hotel. Beware WIFI is 14.95 a day you will also need to park in the parking garage because parking around the hotel is very limited. Very close to shopping and dining a much better choice than their sister hotel across the street the Marriott Southpark

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Helpful?
Thank Robert R
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Robert R We appreciate you taking the time to spread the word about our hotel to the TripAdvisor community. We are happy that you enjoyed your stay. Might I suggest that you sign up and become a member of our Marriott Rewards Program? It will lead to many perks such as complimentary WiFi! Thank again, we hope to see you...

Kaysville, Utah
Reviewed 1 week ago NEWvia mobile

Whenever I'm in town for business, I try to stay at the Renaissance in South Park. It's a very nice hotel. The staff is always great and welcoming. Rooms are clean. The location couldn't be better. Quick drive to uptown and only 20 minutes from the airport.

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Helpful?
Thank Ryan R
Lexington, South Carolina
Reviewed 1 week ago via mobile

We booked this room last minute and unfortunately they were sold out of rooms with 2 beds for our family of 4. Got a king suite. Almost before we could get from the registration desk to our room, the steward had a rollaway on us! It was very comfortable and they accommodated us quickly! Definitely will stay here if given...

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Thank Renlow
Atlanta
Reviewed 1 week ago

Excellent stay for a business conference; nice amenities, close to shopping and restaurants. Pool is very small, but nice workout area. Rooms with updated décor and extra large closets.Would recommend over other area properties!

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Thank trex30338
SC
Reviewed 1 week ago

I only stayed for one night for a mini getaway. Check in- quick and front desk very sweet Hotel- Beautiful. was unable to use the outside patio due to a wedding. that was very disappointing. The indoor atrium was gorgeous with fountains. it was very loud because the noise carried. The pool was 1 star. teeny tiny and indoors. seems...

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1Thank Chipmunk x
Birmingham, Alabama
Reviewed 2 weeks ago via mobile

Everyone who works there is friendly and helpful. Additionally the rooms are four seasons/ ritz quality. My favorite was the room service- delicious and quick. Couldn't recommend this hotel more. The bed was very comfortable and they had very cozy robes waiting for you in the closet. Such an enjoyable stay.

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Thank habbott9
New York City, New York
Reviewed 3 weeks ago

Elite Members Beware--A nice property, but relatively recently installed management appears overmatched with regard to operating an upscale property. Offered a room upgrade? How about that Guaranteed 4pm Checkout? Nope not here...even with only crickets chirping in the parking lot...but you can purchase an extra half day and stay until 2pm...wow. Property manager had no clue who got what elite...

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3Thank TravelVeritas2017
GMRHR, Social Media and Event Activator at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear TravelVeritas2017, Please accept our apologies for your disappointment with the Elite amenities you were offered on this occasion. We value the patronage of all of our Elite members and certainly try to offer room upgrades and honor special requests, when at all possible. We appreciate your bringing these matters to our attention so that we may address them with...

Reviewed 3 weeks ago

had my 75th birthday and it was a great time. they bent over backwards to take care of the 16 people in the group. had a special place for cocktails before dinner and then served us all in great timing. The wait staff wa outstanding and all went well.would give it a 12 out of 10.

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Thank joe s

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: RM599 - RM1,435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
8 questions
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Charleston, South Carolina
Cassopolis, Michigan
1 month ago
Cassopolis, Michigan
1 month ago

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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End units are nicest, but the rooms over the indoor courtyard can be fun.”
TravelVeritas2017, 4 Apr 2017 | Read review
“Top floors, beautiful view”
Ashleysama, 1 Apr 2017 | Read review
“Keep looking”
ElbertE, 16 Mar 2017 | Read review
“Better views from the 6th and 7th floors”
cashflo, 15 Mar 2017 | Read review
“Ask for room 422 or one like it”
Goldwire, 26 Feb 2017 | Read review
5 of 5