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Embassy Suites by Hilton Charlotte

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1,164 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
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Canton, Georgia
Reviewed 3 days ago NEW

Our flight was canceled do to snow in Hartford CT. We choose Embassy Suits because of it's reputation and high quality service. We were greeted with respect from the time we were picked up by the shuttle at the airport from the time they dropped us off. Great breakfast with anything you want plus custom omelets and other sides served...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Seniortravelors
Apollo Beach, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

I have stayed at this hotel on and off for almost six months traveling back and forth to Charlotte on business. They are just completing a renovation of the lobby and other common areas, and this hotel shows extremely well! There are two members of this staff that deserve special commendation. Avery on the front desk is outstanding! Not only...

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Helpful?
1Thank ApolloBeachWanderer
About Hotel's Favourite Review
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi ApolloBeachWanderer, Thank you very much for your great review! I'm very happy to see you've been staying with us often as a Diamond member. I really appreciate your loyalty to Hilton and our hotel. You are right - Avery and Wanda are the best! I feel extremely fortunate to have a great team but Avery and Wanda are truly...

Atlanta, Georgia
Reviewed 4 days ago NEW

This is a great hotel. Lobby is huge with lots of space to work or enjoy the Manager's reception. Rooms are spacious and comfortable. My room was quiet. Good WiFi on the complimentary plan. The staff was friendly and helpful. Good breakfast selection.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank charlespD9838FP
MCDONOUGH
Reviewed 5 days ago NEW

Highly recommended to all that want to treat and pamper yourself and family without breaking the bank to much. Evening reception is every night not just some nights. The made to order breakfast is fantastic.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank VANESSA E
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi VANESSA E, Thanks very much for your comments. I'm happy to see you enjoyed your stay and hope you return soon. Cheers! Kevin - GM

Springfield, Ohio
Reviewed 6 days ago NEW

This is a newly remodeled hotel. It had a very clean modern appearance and the rooms were nicely decorated and very modern. Their evening welcome reception provides you with one free drink of your choice per night, as well as some delicious hors d'oeuvres, and snacks. The breakfast buffet is by far the best I have ever seen at any...

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Helpful?
Thank tacketsa
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi tacketsa, Thanks so much for your review. I greatly appreciate your comments particularly mentioning our breakfast team. I'm happy to see you'll return the next time you're in Charlotte. Take care, Kevin - GM

Bluefield
Reviewed 1 week ago

Love Embassy hotels. Clean, excellent customer service. Premium rooms come well stocked with a variety of snacks and drinks. Evening reception was nice but limited to two drinks per person. First Embassy suites I have stayed at that had limited drinks. Would recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank ALFarris
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi ALFarris, Thank you for leaving your review of our hotel. I'm happy to see your enjoyed the hotel and service. I did want to mention that the State of NC does limited complimentary alcoholic beverages to 2 per adult. Many of our Embassy Suites located elsewhere are able to serve unlimited drinks during the reception. Thanks again and hope...

Charlotte, United States
Reviewed 1 week ago

The Embassy Suites is one of my top hotels to stay at whether I'm in town or traveling. This location has recently been renovated and they've done a fabulous job. The staff was very attentive and satisfied our every need. I recommend the Embassy to all of my friends & family, I've never had a bad experience.

Review collected in partnership with Embassy Suites Hotels
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Thank 165whitneyd
Fairmont, United States
Reviewed 1 week ago

My family and I always stay at one of Hilton's brand hotels due to quality and cleanliness. I have severe allergies and Asthma that required extremely cleaned facilities. I must say I have stayed at this hotel before and as always this hotel has lived up to Hilton's promise and reputation.

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1Thank 696doreenm
Reviewed 1 week ago

Got stuck in Charlotte because of a blizzard back home. After striking out with other fully booked hotels we got a room here. Seemed to be geared mostly to business travelers but my kids loved the spacious room with 2 TVs and cool hotel layout with 3 elevators. The front desk had us in our room within 5 minutes of...

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Thank Josh_from_RI
Greensboro, North Carolina
Reviewed 2 weeks ago

The hotel was very clean and the layout great for the number of people staying there. The rooms appeared to be updated and very modern. The only drawbacks were that there was a water bottle (half full) left by the previous guest in the refrigerator and the construction (view from room and sound) were not so pleasant.

Review collected in partnership with Embassy Suites Hotels
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Thank Karalina97

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: RM620 - RM1,379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Orbitz so you can book your Embassy Suites by Hilton Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte staff and other travellers.
7 questions
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Kelseyville, California
7 months ago
Pekin, Illinois
over a year ago
over a year ago
Charlotte, North Carolina

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an end room, more spacious & private”
 of 5 bubbles tacketsa, 17 Feb 2017 | Read review
“stay on the opposite side of the elevator its away from the road.”
 of 5 bubbles MattB2, 29 Jan 2017 | Read review
“Ask for a room on the back of the property. Rooms on the front have some traffic noise.”
 of 5 bubbles BizTraveller48180, 20 Dec 2016 | Read review
“Choose your own room with the website or app!”
 of 5 bubbles ApolloBeachWanderer, 21 Nov 2016 | Read review
“If staying, be sure construction is complete!”
  • construction mess
 of 5 bubbles lisapQ4994AR, 12 Nov 2016 | Read review
5 of 5