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Crowne Plaza Charlotte Executive Park

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#30 of 175 Hotels in Charlotte
Certificate of Excellence
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Crowne Plaza Charlotte Executive Park
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270 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Reviewed 27 July 2015

I stayed here for a business workshop. The room was very nice and well kept. The staff helpful and very accommodating. Mary B. with the food services was especially helpful as I have dietary issues. Thank you so much, Mary and the other staff for helping make my stay.

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Thank TinyGypsy L
Mitchellville, Md
Reviewed 27 July 2015

I serve as a member of the Executive Board of the United Council of Corvette Clubs. I must first rate your strongest assets, your staff. They by far are well trained in providing service to your guests. Although this is not a complete list, here are a few names of the staff I would like to recognize: Wendy Burton and...

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1Thank MzTee76
IHGCare, Guest Relations Manager at Crowne Plaza Charlotte Executive Park, responded to this review

Dear MzTee76, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the 17th floor condition and the food selection. We will address these concerns. We take all reviews positive and negative...

Farmington Hills, Michigan
Reviewed 25 July 2015

The rooms were nice but you have to get to them first. The air condition in the halls and elevators would make an asthmatic attack occur. Be careful! The housekeeping and other services lacked. The restrooms near the conference rooms kept running out of paper towels. I'm not sure if they were short staffed but you can count on Mary...

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Thank C H
IHGCare, Guest Relations Manager at Crowne Plaza Charlotte Executive Park, responded to this review

Dear C H, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is good to know that Mary was able to assist you during your stay with us. However, we apologize for not meeting your expectations when...

Smithfield, North Carolina
Reviewed 25 July 2015

We stayed at the Crowne Plaza Charlotte for a conference and were very impressed with the newly renovated hotel. The staff went above & beyond and were professional, friendly. The food was very good, the lobby comfortably arranged for small group discussions, and the decor was attractive. The wait staff at the banquet were particularly helpful when my child misplaced...

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Thank vhtraveler15
Reviewed 18 July 2015 via mobile

While the series of events that caused me to need to stay at the Crown Plaza can only be described as disastrous, the staff went above and beyond to make us comfortable. One of the security staff members, Charles, really stood out for recovering and returning one of our child's toys we left behind in the shuttle van. It's this...

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1Thank Myles S
Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review

Dear Miles S, Thank you for taking the time to write a review about your experience. Charles does a great job for us and we'll be sure to recognize him for going above and beyond. We can imagine that retrieving a child's toy can make or break your trip. Glad we could be a bright spot in an otherwise difficult...

Asheville, North Carolina
Reviewed 15 July 2015

There are a lot of nice things I could say about this hotel so I will start with the staff. WOW!!! They were all professional and sharp. I ate at the hotel restaurant the 3 days that I stayed there and they seem to assist me before I could ask. The food was great. It was actually less expensive to...

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Thank LaDonnaFlo
Reviewed 12 July 2015 via mobile

The Crowne Plaza Charlotte is a modern, updated and posh hotel. I have stayed there a hand full of times and recommend it to anyone visiting the charlotte area. They have a convenient shuttle from the airport and it is always punctual. The rooms are spacious, well designed and the bathroom showers have pretty decent water pressure. The lobby bar...

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Thank MSPcrew
Reviewed 12 July 2015 via mobile

We shopped until we dropped and then stayed at Crown Plaza for a restful retreat. We had 2 comfortable beds in a room that was nicely decorated. We liked the nice sliding door to the bathroom. We had delicious food and drinks poolside. The hotel had friendly staff from the moment we walked in. I'm very glad that we chose...

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1Thank Cindy S
Reviewed 8 July 2015 via mobile

The hotel was nice if you like hidden fees. The bottles of water here are like $4. If they tell you that you get a free breakfast. It's a trap, don't listen. They'll charge you about $16 just for breakfast. The sheets and blankets are uncomfortable to sleep in.

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Thank Brandon F
Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review

Dear Brandon F, As like many other hotels, we offer 1 liter bottles of water at a charge of $3.50 for our guest's convenience in each room. There is a hang tag on each of the bottles to ensure that guests are made of aware. We also have some rates that include breakfast which are indicated clearly in the rate...

North Providence, Rhode Island
Reviewed 3 July 2015

Very nice hotel. Room was clean and updated. Shower was good. Very nice lobby. Convient to airport. Easy access to highway. Free wi-fi was fast. Three computers in the business center worked fine. Bed was very comfortable.

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1Thank Dan_and_Heide

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Our hotel is just minutes away from Uptown Charlotte, the airport and world class shopping. This hotel combines Southern hospitality with contemporary amenities such as business center, Food For Thought Restaurant & Bar, extensive fitness center/weight room, sauna, pools, sand volleyball court and Splash pool bar. All guest rooms have complimentary internet service. Nearby attractions include: Carowinds, Billy Graham Library, NASCAR Hall of Fame, sporting and entertainment venues such as Time Warner Cable Arena and Bank of America Stadium. ... more   less 

Additional Information about Crowne Plaza Charlotte Executive Park

Address: 5700 Westpark Drive, Charlotte, NC 28217 (Formerly Charlotte Marriott Executive Park)
Region: United States > North Carolina > Charlotte
Price Range: RM509 - RM1,084 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Charlotte Executive Park 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Charlotte Marriott Executive Park Hotel Charlotte
Marriott Charlotte
Hotel Style:
#7 Family Hotel in Charlotte
#18 Business Hotel in Charlotte
#33 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Charlotte Executive Park staff and other travellers.
7 questions
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British Virgin Islands
1 month ago
Shallotte, North Carolina
over a year ago
Pawleys Island, South Carolina
New York City, New York
over a year ago

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Questions? Get answers from Crowne Plaza Charlotte Executive Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park & Fly, left our car here for 10 days. Delivery to and pick-up from airport were prompt.”
 of 5 bubbles B1110PQkarens, 11 Nov 2016 | Read review
“get a room away from the interstate”
 of 5 bubbles roadguyPittsburgh_Pa, 23 Oct 2016 | Read review
“Please come to experience the great way hotel staff should treat their patrons!!! Beautiful rooms, lovely lobby and close to shopping!”
 of 5 bubbles aintflo, 30 Sep 2016 | Read review
“1812 is awesome...but the one directly across the hall give a spectacular sunset view.”
 of 5 bubbles SouthEndMCgang, 9 Sep 2016 | Read review
“16th floor was super quiet. View of the pool and highway and beyond”
 of 5 bubbles DandyMT, 17 Aug 2016 | Read review
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