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All reviewsfull servicebreakfast buffetfitness centerbusiness tripenjoyed my staybed was very comfortablefront desk staffstaff was friendlyclose to the airportinterstateconferenceshuttlefloridadowntown
We held a 3 day meeting at the hotel with about 35 overnight guests. Hotel did a wonderful job! Everyone was extremely happy. Food was great, especially our lunch Tuesday. Pasta(!) and chicken was to die for!
Christina helped us with our meeting room and...More
Not only is the hotel located in the perfect area to access Charlotte & surrounding locations, the staff & facilities were top tier. It was a great experience & I am looking forward to another trip back!
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As a Gold Hilton member, this hotel is showing its age. Rooms are in need of updating. It looked like some work is being done on the roof. With that said, the room I had was quiet, and spacious. The lobby/bar area looks to have...More
Management response:Responded 15 August 2017
Thank you very much for sharing your experience regarding your stay at the Hilton Charlotte Executive Park. We appreciate your feedback and strive to improve the value that we offer our guests.
I would like to let you know the first phase of...More
It's 1:58am and I should be sound asleep. That's impossible from where I lie. For three hours now guests from a party hosted at this hotel have returned to their rooms, disrupting my sleep with their loud behavior.
I consulted the front desk at midnight...More
Thank Kim H
Management response:Responded 14 August 2017
Dear Kim H,
I was sorry to read that you did not get a good night sleep due to noise from guest of the hotel. I understand how frustrating a situation like this can be. Our security report indicates that our staff worked with these...More
I am posting a copy of the email that I sent to (1) the listed customer care address for the hotel, (2) the Front Desk Supervisor who was listed as on duty for the day and, finally (3) the General Manager. After a week I...More
Management response:Responded 4 August 2017
Thank you for sharing your feedback regarding your stay at the Hilton Charlotte Executive Park. Your observations and recommendations where appreciated and useful. I would like confirm that I did respond early in the week to the email that I received from you...More
Yes, there are 3 or 4 within walking distance. One is a Hibachi Steak house, and I believe there was a McDonald's and a Chili's. The hotel also has a restaurant and you can order food at the bar area as well.
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"The luggage cart is behind the wall by the front desk. You cannot see it from the door."