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Sheraton Charlotte Airport Hotel

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Traveller (155)
Room & Suite (39)
Pool & Beach (8)
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Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)
There are newer reviews for Sheraton Charlotte Airport Hotel
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Traveller rating
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173
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All reviewsclub floorcharlotte airportan indoor outdoor poolfront deskspg pointsbeautiful lobbynext morninglobby areashuttle servicefree internetvery nice hotelone night stayfitness centercltloungeattendeesconference
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181 - 185 of 520 reviews
Reviewed 10 November 2015

We had the pleasure of staying on the 8th floor where they had the party room. Our group of 8 hung out there most of the weekend instead of going out in the city because it rained so much and we played cards ate, watched...More

Thank arlene864
Reviewed 9 November 2015 via mobile

We stayed here for one night and went to the Fillmore for a concert. It was pretty well located and nice to be tucked outside of the city a little ways. Staff was great, and the room was wonderful. Special thanks to Sean Reid who...More

Thank mnorm87
Reviewed 8 November 2015 via mobile

Large hotel easily accessible by shuttle bus to the airport. Check in fine SPG gold privileges given Room clean and comfortable. Premium wifi ( free for elites) worked well Club lounge small limited choice of beverages at cocktail hour. American Breakfast in lounge ok Not...More

Thank gavbland
Reviewed 28 October 2015

Hotel was booked solid the night I was there. Front desk agent didn't seem like she wanted to be there base on the lack of eye contact and monotone discussion. While the hotel lobby (with indoor/outdoor) pool was nice, the pool looked a bit grimy...More

1  Thank H Y
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 November 2015

Yucanuck, thank you for being a loyal Starwood Preferred Guest member. We sincerely apologize for your poor experience at our hotel as we take pride in providing top notch service for all of our guests. Please rest assured that your comments have been passed along...More

Reviewed 27 October 2015

I stayed here recently as a Platinum and was able to get a Club Floor room, but the room was not ready until about 6pm. There is an interesting indoor/outdoor pool set up, but as you get closer to it, it doesn't look very clean....More

1  Thank awc4
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 November 2015

Awc4, our team at the Sheraton Charlotte Airport Hotel would like to thank you for your loyalty to the Starwood Hotels & Resorts brand! Platinum members are close to our hearts and we are disappointed to hear that your stay did not meet the expectations...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (39)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Susan A
6 June 2017|
AnswerShow all 3 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Susan A
6 June 2017|
AnswerShow all 2 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Jeanne H
23 February 2017|
Answer
Response from Jennifer J | Property representative |
Good afternoon Jeanne, If you would like to book at least 5 sleeping rooms, I can offer you a group rate of $119 for one or two adults per room. There is an additional $20 per each additional adult per room. As guests of... More
0
Votes
Room Tips
"7th floor is fantastic -- very little noise or distractions."
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"If you get a room on the back parking lot side, you can watch planes fly over head"
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"Don't pay to upgrade to use the Sheraton club at this hotel."
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"4th floor, very quiet"
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