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Sheraton Charlotte Airport Hotel

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#51 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Sheraton Charlotte Airport Hotel
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457 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Reviewed 11 August 2014 via mobile

I stayed at this hotel for 2 nights with my family. It was very nice. The beds were amazing and the room was very nice.we had 2 double beds room. Also, My kids enjoyed their time in the swimming pool until late night. I recommend this hotel for everyone.

1Thank Noni_6540
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Noni_6540, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for choosing our hotel during your family trip. It is delightful to hear that our convenient location to area attractions, Sweet Sleeper Beds, and wonderful amenities, including our indoor outdoor pool, enhanced your stay experience. We are honored that you would recommend...

Conover, North Carolina
Reviewed 9 August 2014

The Good: Lobby is Gorgeous. I like the indoor/outdoor pool except the mold growing on the flaps that hang on the openings. gross, so much for swimming from inside to outside. My bed and pillows were very comfortable. The Bad: The hotel advertises that they are fresh off a multi-million dollar remodel. The jacuzzi is boarded up. Still listed on...

Thank THegert
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for choosing the Sheraton Charlotte Airport Hotel. We truly appreciate your feedback. Please rest assured that your comments have been sent to our management team in an effort to create wonderful stay experiences for all of our guests. It is regrettable that we did not connect before your departure. I apologize for any inconveniences you may have experienced...

Dallas, Texas
Reviewed 23 July 2014

This is a great hotel to hold a conference! Fantastic, friendly staff is awaiting to greet you! This is one of the cleanest hotels I've been in that's a Sheraton property! The whole staff is ready to help you with anything you need, are curious about, or, they'll just talk with you about anything! I didn't have time to hit...

Thank TravelNut342
Hampton, Tennessee
Reviewed 20 July 2014

At the desk while checking in the girls wasn't nice they wasn't friendly however they wasn't mean but one would think they would be friendly, we get in, don't have all we should in the room, I have to go ask the cleaning lady (not sure her name) she was a aferican American lady she was the sweetest, nicest person...

Thank Amanda C
Norcross, Georgia
Reviewed 16 July 2014

Went to Charlotte NC July 8-22, 2014 on business. Normally we would stay at the Sheraton on McDowell Street but since it was booked we made reservations at the Sheraton Airport. The lobby was in great condition. Looks like it may have been renovated. There is a pool located in the lobby adjacent to the bar and restaurant. This was...

Thank Regina C
San Francisco
Reviewed 15 July 2014

I stayed at this hotel for one night last week. We arrived late but was happy to see that their bar and restaurant was open until midnight and they served very good food - not bar food. There is also an indoor-outdoor pool which is nice for those who have a few hours to wait before catching a flight out....

1Thank Stricky
Reviewed 10 July 2014

On the plus side the hotel offers complimentary shuttle service to and from the airport (although it can be a bit confusing figuring out where to stand to wait for the shuttles as it is not clearly marked - an issue of Charlotte's aiport, not the Sheraton... additionally, many guests were confused between the Four Points and the two Sheratons...

Thank meleetyme
Gilbert, AZ
Reviewed 9 July 2014 via mobile

We stayed here during a layover in Charlotte. Shuttle promptly picked us up and took is to the very conveniently located hotel. The property is beautiful. We didn't have a chance to use the pool but it had a very cool indoor/outdoor setup. We did have a drink at the bar and ordered for from the restaurant (very impressed with...

1Thank tammyz630
Washington DC
Reviewed 8 July 2014

Booked my room on Priceline. When I arrived Priceline had not send the confirmation. The front desk staff could not have been more accommodating and courteous as we patiently waited on PL to fax over my reservation. The hotel is very nice, staff at front desk and lounge was beyond professional. Room is nice. Plenty of parking, shuttle to airport...can't...

1Thank kate20155
Birmingham, Alabama
Reviewed 3 July 2014

My girlfriend and I stayed here as a pit stop on a road trip up the east coast. Overall, the stay was excellent. I am an SPG gold member. Location: The Sheraton is tucked away but close to the interstate. It is pretty accessible. Parking: Free with a very large open lot, with a section for SPG members which is...

Thank rbrychckn

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: RM602 - RM1,244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book through a third party (like Orbitz) you may not get the room you requested.”
 of 5 bubbles happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
 of 5 bubbles RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
 of 5 bubbles cantoosing, 24 Dec 2016 | Read review
“We had a joining rooms with my sister. Made it easy for our dog to visit.”
 of 5 bubbles frankp348, 17 Oct 2016 | Read review
“room 117 was close to an exit on first floor.”
 of 5 bubbles imdun, 29 Sep 2016 | Read review
5 of 5