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DoubleTree by Hilton Charlotte Airport

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615 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Phoenix, Arizona
Reviewed yesterday NEW

Rooms were not in good condition, did not have shampoo and conditioner in room. Lots of holes in walls, almost looked like someone tried to break into the sliding door and wall was repaired by a child! Wifi barely worked in my room therefore I could not finish my work while staying at this hotel. Won't stay here again, it...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank joselynh343
Asheville, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 22 December 2016

Fantastic stay and they recognize you if you're a Diamond member. Seems like that is being done less and less lately at other properties. Not here! Very nice and courteous staff at check-in. Rooms clean and good sized. Breakfast was really good. Can even order from the chef if buffet isn't enough. Just a great stay! Keep it up! Stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donald B
About Hotel's Favourite Review
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Donald B, Thank you so much for being a HHonors Diamond member and we value the loyalty that you have to the Hilton family of hotels. Thank you also for your great comments regarding our hotel and staff. We are thrilled that you enjoyed our staff, as well as our guest rooms and our breakfast buffet. Thanks again for...

Charlotte, North Carolina
Reviewed 5 days ago NEW

I had an early business flight out of CLT and I always choose to stay at Doubletree airport location. The convenience of being able to leave my car and take their 24 hour shuttle is wonderful. I recommend this to anyone living in Charlotte

Review collected in partnership with DoubleTree by Hilton
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Thank Gary K
Adelaide, Australia
Reviewed 1 week ago via mobile

A hotel by the airport is what we needed and I usually find Hilton hotels ok to stay in and well priced. This was no exception. I didn't read the reviews until later and was very worried when I did but we had no issues. The staff were welcoming and friendly and also happy to assist. We got a car...

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Helpful?
Thank dja_mr
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear DJA_mr, Thank you so much for being a loyal Hilton Honors member and for staying with us. It appears that you travel quite often and we appreciate feedback such as yours. We are happy that you found both our front desk and restaurant staff friendly. We also are happy that you enjoyed our location as well as our park...

Phoenix, Arizona
Reviewed 1 week ago

Staff needs training in handling sensitive situations. No concern was conveyed. Not happy at all with how things were handled. Probably won't stay at this property again. Very unfortunate because I love the Hilton brand

Review collected in partnership with DoubleTree by Hilton
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Thank 354diedrar
Reviewed 2 weeks ago

I read reviews after I made the selection per my work system suggestion... I was prepared for the room disappointment but still I will not stay there again because of the poor construction. Holes around the outlet plates, paint on the ceiling not up to the edges, wallpaper falling off... the desk person on arrival was very nice and though...

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Helpful?
Thank Rouleym
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Rouleym, Thank you so much for staying with us. I am so sorry that your room did not meet your standards and I can appreciate your comments. I would love the opportunity to discuss this with you personally. My direct line is 704-357-9120 or please feel free to email me at karen.sullivan@hilton.com. Thanks so much and I look forward...

Enfield, Connecticut
Reviewed 2 weeks ago via mobile

Normally when I am in Charlotte (a regular occurrence) I stay at a hotel across Tyvola, but it was full so I opted for the Doubletree. The room was very good. Clean and comfortable, except for the magic, collapsing pillows that offered zero support. Had to stack three to get any comfort. Breakfast was good (except the pale as water...

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Helpful?
Thank David B
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear David B, Thank you so much for staying with us on your recent trip to Charlotte. I am happy to hear that you enjoyed your guest room as well as our team. I was disappointed to hear about the cell phone signal as we have upgraded it over the past year and for most carriers, it has shown great...

Charlotte, United States
Reviewed 2 weeks ago

I am crazy when it comes to fear of bed bugs and germs when traveling/staying in hotels. So when I arrive at a hotel room, I put my luggage in the bathtub/shower, put on gloves, get my flashlight, and get to work searching for signs of bed bugs. Usually, this means that I see dirty corners and hidden areas. Most...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X989CDsarahd
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear X989CDsarahd, Thank you so much for performing the white glove test on our hotel room and for posting your wonderful comments. We are happy that our room met your cleaning inspection and no bugs were to be found. We are also delighted that you enjoyed our team. Thanks again for staying with us and we hope to see you...

Kernersville, North Carolina
Reviewed 3 weeks ago

I was very disappointed with my recent visit the the Doubletree Charlotte Airport location. The hotel is obviously refurbished, but it seems that the money wasn't used to the property's best advantage. The toilet in my room was so stained, I thought at first it hadn't been cleaned. I believe it was stained and scratched from a previous attempt to...

Review collected in partnership with DoubleTree by Hilton
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1Thank AbbieNJohn
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear AbbieNJohn, Thank you so much for staying at our hotel and for your comments. I am so sorry that your stay was not up to our standards. I certainly will have our maintenance team correct the issues in the room, as well as thermostat. Thank you for bringing it to our attention and I do hope that you will...

Reviewed 3 weeks ago via mobile

Lovely hotel in downtown Charlotte. Beautifully appointed facility. Clean, bright, modern. Indoor parking. Lovely onsite restaurant/bar - "Libations". Wonderful casual fare. Best burger "Libation Burger" I've ever had (and I've had a few). Wonderful waiter (Damian) - friendly, cheerful, helpful and accommodating. Second floor "goodies room" a treasure. Highly recommend this hotel!

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Helpful?
Thank Bob F
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Bob F, Thank you so much for visiting our sister property and for the wonderful comments. I will certainly share your review with our uptown property. If you are ever in need of a hotel by the airport, I do hope that you will give us a try. Thanks again.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 

Additional Information about DoubleTree by Hilton Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: RM538 - RM1,075 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your DoubleTree by Hilton Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Charlotte Airport staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Charlotte Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat in the Treetops Cafe”
 of 5 bubbles 422chuckw, 28 Jan 2017 | Read review
“unbelievably bad queen size mattress”
 of 5 bubbles aszu, 1 Dec 2016 | Read review
“Become an honors member to avoid paying for wifi.”
 of 5 bubbles Jahdzia, 12 Sep 2016 | Read review
“wifi does not work on cell phones. I had to make a call to Hilton Honors to complain on hotel phone.”
 of 5 bubbles Waterfalls123, 18 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles abba07tad, 11 Jun 2016 | Read review
5 of 5