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Cherokee Grand Hotel

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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Roanoke, Virginia
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2016

Just because you are in a comped room doesn't mean it shouldn't be clean and in good working order! The chair and couch were very dated, dirty and fading. The carpet hadn't been vacuumed and the bathroom wasn't cleaned very well. The ac unit didn't work efficiently and had mold growing on it. The second day of our stay housekeeping... More 

Helpful?
Thank Heather K
Dallas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 August 2016

This was an overflow hotel from Harrahs. My friend and I stayed there for two nights and was not happy. Turned the bed back and someone's arm from eyeglasses were under the cover!!!! Also on the floor by the bed was someone's medicine (pill). If this is all Harrahs has to offer, we will not be going back!!!

Helpful?
Thank Buffy1943
Virginia Beach, Virginia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2016 via mobile

Stayed one night. Luckily it was comped thru the casino because they were full The room was big and clean enough- just old. Needed an update. Everything went smooth with check in. The bath was large. Just really needed to be updated. I can not believe someone would paint the tub and tile ! Yep they painted it. I am... More 

Helpful?
Thank Iris M
2 reviews
Reviewed 14 August 2016 via mobile

Checkout at 1100 and no late check out. I was in a double queen deluxe (standard) room. I stayed Friday and Saturday on casino comp points and wanted to add one more night (Sunday) to be paid with cash. Although this room had the same layout as all the other queen deluxe rooms in the hotel, I was told that... More 

Helpful?
Thank Jodi W

Travellers are raving about these Cherokee hotels

1 review
Reviewed 28 July 2016 via mobile

Great room for the price considering the event. New Years Eve, Harrahs! BTW, we booked 365 days in advance, you have to! Very pretty lobby decorated for Christmas. The front desk guys were very accommodating and free shuttle to Harrahs. We had a wonderful time and would definitely stay again!

Helpful?
Thank Linsey C
Asheville
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2016

When I booked this room, the information given on the website was free continental breakfast. But, when we arrived we were informed that this stopped back in December. Coming off the elevator to our room, our room was located near the ice machine, but I noticed a terrible smell. I'm not sure if the ice machine had been leaking and... More 

Helpful?
Thank ttkck
Macon, Georgia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2016 via mobile

I reviewed this hotel 2 years ago and gave a really good review. I visited Harrahs Casino again and chose this hotel for my stay. This time around, the room was not up to par. The housekeeper didn't clean the window where someone had been sitting there small child there to smear the windows with fingerprints and lip prints. Also,... More 

Helpful?
Thank Tstoree3
Charlotte
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2016 via mobile

We had a deluxe room. The bed is comfortable. Terrible room cleaning. The door sign only is used for when you do not want to be disturbed... Nothing asking for housekeeping service. Our second day- we left at 9:30 am... When returned at 4:30. We found that nobody cleaned the room. Our dirty towels were still on the bathroom floor,... More 

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Thank 2013character
Goose Creek
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 June 2016

As soon as you enter the door, there is a awful smell, i think it is coming from the carpet, while you are lying down relaxing watching TV, a lot of mosquitoes are flying around, go to the bathroom, there are a lot of ants coming out of the drainage, what an awful place, no more of that place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
Thank doroteau
Raleigh, North Carolina
Level Contributor
104 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 June 2016

Harrah's provided a comp room for me at this property just across the street and 0.2 tenths of a mile down the road from the casino. I suspect I was given a deluxe room (it had a giant TV, two queens and free internet WIFI)......and I loved it. The bed was extremely comfortable, the room was spotless clean and the... More 

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Thank jimichongaJC

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 

Additional Information about Cherokee Grand Hotel

Address: 196 Painttown Rd, US 441 and US 19, Cherokee, NC 28719
Region: United States > North Carolina > Cherokee
Price Range: RM331 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Ramada Cherokee
Cherokee Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Cherokee Grand Hotel staff and other travellers.
5 questions
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Anderson, South Carolina
georgia
over a year ago
Spartanburg, South Carolina
7 months ago
Willow Spring, North Carolina

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Questions? Get answers from Cherokee Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent coffee”
 of 5 bubbles 956jennya, 2 Nov 2016 | Read review
“Room 107 is 2 doors down from the hotel's laundry room. It can get a little noisy when the staff is washing linens.”
 of 5 bubbles 41kayn, 8 Oct 2016 | Read review
“We had king bed on ground level floor. Very pleased with room”
 of 5 bubbles emmacA7720PL, 12 Sep 2016 | Read review
“This is not a non-smoking hotel but they do have non-smoking rooms.”
 of 5 bubbles mosesd744, 8 Sep 2016 | Read review
“Near the elevators and ice machine is not a penalty - still quiet”
 of 5 bubbles jimichongaJC, 19 Jun 2016 | Read review
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