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Cherokee Grand Hotel

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Cherokee Grand Hotel
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Clarkton, North Carolina
Reviewed 9 October 2016

My stay here was very comfortable and close to everything I had planned to do. The room was clean and well stocked. The staff was quick and very nice. This trip was planned before Hurricane Matthew came on the scene. When I found out, I wished I could have stayed here longer, but by then everything was booked everywhere.

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Thank Kay N
Matthews
Reviewed 1 October 2016

I asked to see the room before I checked in and it stunk so bad that I did not check in and left to go to another property. I asked if what I had seen was the "new" part of the hotel and I was told yes it was. When I asked why is smelled like musty and mildew, the...

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Thank B C
Shelbyville
Reviewed 13 September 2016

Room very clean with microwave, refrigerator and coffee. Bed very comfortable, quiet location, but near casino and restaurants. The lady who checked us in very friendly and helpful. Would definitely stay here again. Also had complimentary coffee, juice, hot chocolate and water.

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1Thank emmacA7720PL
Moncks Corner
Reviewed 9 September 2016

When we walked inside of this hotel it had a very fresh smell. The desk staff was very friendly. The room and bed was very comfortable and fresh as well. The bathroom was very clean. Which is a must! But it really would have been nice if they had a full breakfast like they use too. Or one even better...

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Thank mosesd744
Reviewed 2 September 2016 via mobile

Dated room but clean. This room was the type room I get as a comp room from.casino. I did not see cont.breakfast.Hotel was within walking distance of you are ok with maybe 1/8 mile walk. I prefer rooms at casino but this was ok to get the urge to gamble out of my system. I would stay again.i

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1Thank John D
Roanoke, Virginia
Reviewed 26 August 2016

Just because you are in a comped room doesn't mean it shouldn't be clean and in good working order! The chair and couch were very dated, dirty and fading. The carpet hadn't been vacuumed and the bathroom wasn't cleaned very well. The ac unit didn't work efficiently and had mold growing on it. The second day of our stay housekeeping...

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Thank Heather K
Dallas
Reviewed 25 August 2016

This was an overflow hotel from Harrahs. My friend and I stayed there for two nights and was not happy. Turned the bed back and someone's arm from eyeglasses were under the cover!!!! Also on the floor by the bed was someone's medicine (pill). If this is all Harrahs has to offer, we will not be going back!!!

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1Thank Buffy1943
Virginia Beach, Virginia
Reviewed 18 August 2016 via mobile

Stayed one night. Luckily it was comped thru the casino because they were full The room was big and clean enough- just old. Needed an update. Everything went smooth with check in. The bath was large. Just really needed to be updated. I can not believe someone would paint the tub and tile ! Yep they painted it. I am...

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Thank Iris M
Reviewed 14 August 2016 via mobile

Checkout at 1100 and no late check out. I was in a double queen deluxe (standard) room. I stayed Friday and Saturday on casino comp points and wanted to add one more night (Sunday) to be paid with cash. Although this room had the same layout as all the other queen deluxe rooms in the hotel, I was told that...

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Thank Jodi W
Reviewed 28 July 2016 via mobile

Great room for the price considering the event. New Years Eve, Harrahs! BTW, we booked 365 days in advance, you have to! Very pretty lobby decorated for Christmas. The front desk guys were very accommodating and free shuttle to Harrahs. We had a wonderful time and would definitely stay again!

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Thank Linsey C

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 

Additional Information about Cherokee Grand Hotel

Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: RM299 - RM822 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The 7 Clans
Inn Of The Seven Clans Hotel Cherokee
Ramada Cherokee
Cherokee Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Cherokee Grand Hotel staff and other travellers.
5 questions
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Anderson, South Carolina
georgia
over a year ago
Spartanburg, South Carolina
8 months ago
Willow Spring, North Carolina

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Questions? Get answers from Cherokee Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“318 is at the end of the hall quite. View out the window back of a mountain.”
 of 5 bubbles Tequlliafamily, 30 Dec 2016 | Read review
“excellent coffee”
 of 5 bubbles 956jennya, 2 Nov 2016 | Read review
“Room 107 is 2 doors down from the hotel's laundry room. It can get a little noisy when the staff is washing linens.”
 of 5 bubbles 41kayn, 8 Oct 2016 | Read review
“We had king bed on ground level floor. Very pleased with room”
 of 5 bubbles emmacA7720PL, 12 Sep 2016 | Read review
“This is not a non-smoking hotel but they do have non-smoking rooms.”
 of 5 bubbles mosesd744, 8 Sep 2016 | Read review
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