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Harrah's Cherokee Casino Resort

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1 room 2 adults 0 children
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11,969 Reviews from our TripAdvisor Community

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There are newer reviews for Harrah's Cherokee Casino Resort
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Showing 11,962: English reviews
Union Hall, Virginia
Reviewed 8 January 2017

Pay close attention to the name of this joint. Some idiot (idiot's) named their second location the exact name as the first although they are over a hour apart. The second location has the word valley in its name. My GPS took me to the wrong one .

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Wally C
Katie S, Service Specialist at Harrah's Cherokee Casino Resort, responded to this review

Thank you for your feedback. It's truly disheartening to hear of your dissatisfaction while you were our guest. Please accept our apology for the disappointment and inconvenience you experienced during your stay. We will work on ensuring all our guests have a memorable experience.

Lenoir
Reviewed 8 January 2017

The cassino was nice but the rest of cherokee was a dump.They should take some of the casino money and spend on the town it looked like a tweekers paradise when we left all i could think of was the money i spent in the casino was supporting a major problem around there will not return anytime soon until they...

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Thank J5377WRjosephd
Charlotte, North Carolina
Reviewed 8 January 2017

Everything you could want under one roof! Wonderful restaurants, entertainment, shopping and of course the casino! The staff is wonderful and very helpful. Both restaurants (great buffet with everything you could ever want) and Ruth's Chris was fabulous.

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Thank 551edieg
Anderson, South Carolina
Reviewed 8 January 2017

We stayed at the Cherokee Grand hotel, right across from the casino. The room was nice but the bathroom needs renovation. I loved the location, and we could walk to the casino. The front desk was friendly and helpful. I never have any problems staying at an offsite property of Harrah's. The only thing I would suggest is that the...

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Helpful?
Thank kitten3055
Chapin
Reviewed 8 January 2017

Great customer service; wonderful, spacious rooms. The only drawback is that the rooms/hotel are quite a distance from the casino floor--lots of walking involved, which may be difficult for obese people or those physically handicapped in some way. Also, unless you make reservations for restaurants, the lines and wait (especially at the buffet) can be really long. Lots of variety...

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Thank miriamb984
Anderson
Reviewed 8 January 2017

My room was very spacious and clean, even though we spent most of our time in the casino. The food is delicious!!!! It is expensive, but definitely well worth it. All the staff is extremely friendly and helpful.

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Thank monicacA4653EL
Hamptonville
Reviewed 8 January 2017

We stayed at the Cherokee Grand Hotel and off site location, because we could not get a room at Harrah's. The first room they put us in was not up to standard, however they were very wiling to put us in a newly renovated room, which was nice and very clean, we were well pleased

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Thank I5809WEpamelab
Westminster
Reviewed 8 January 2017

Staff everywhere friendly and always ready to help and ask if we need anything or ask if we are having a good day At casino.the drink attendants tell me good luck. Don't seem to pressure me anywhere I go to buy things. Seems they just want me to have a good time and a good experience

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Thank Susan A
Asheville
Reviewed 8 January 2017

I just visit the casino, have never stayed there, but I enjoy the slots and the music. The drinks are always delicious. Very friendly staff if you ever need anything from them. Promotions go on for free slot play.

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Thank jamiepH8263UY
Greensboro, North Carolina
Reviewed 8 January 2017

First class facilities, casino and staff that cares about their customers. Casino and hotel rivals anything you will find in lost wages Nevada. Other than the chain smokers, a great place to enjoy some gambling.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Harrah's Cherokee Casino Resort

Address: 777 Casino Drive, Cherokee, NC 28719-9761
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: RM477 - RM2,464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's Cherokee Casino Resort 4*
Number of rooms: 1108
Reservation Options:
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Also Known As:
Cherokee Harrahs
Harrahs Cherokee Hotel
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Casino Cherokee Nc
Harrahs Hotel Cherokee Nc
Harrahs Cherokee Casino Hotel
Hotel Style:
#1 Green Hotel in Cherokee
#1 Family Hotel in Cherokee
#1 Romantic Hotel in Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Cherokee Casino Resort staff and other travellers.
105 questions
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Cordova, North Carolina
over a year ago
Longs, SC
7 months ago
over a year ago

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Questions? Get answers from Harrah's Cherokee Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles tylerc20, 18 Feb 2017 | Read review
“All of the rooms are great. I have stayed in all 3 towers. ”
 of 5 bubbles marktJ9779SJ, 18 Feb 2017 | Read review
“Our room was comped but so very nice!”
 of 5 bubbles marthacE5220AG, 18 Feb 2017 | Read review
“our rooms were the only good part of our trip”
 of 5 bubbles ernestineg2017, 18 Feb 2017 | Read review
5 of 5