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Fairfield Inn & Suites Cherokee

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Fairfield Inn & Suites Cherokee
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308 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Lancaster, California
Reviewed 17 July 2015

Was just passing through Cherokee one night on the way to the Carolinas, and needed a place to stay. Harrah's wanted over $260/night before tax for a very simple room. What??? The best casinos here in California run less than $100/night, and $250 in Vegas would get you a nice suite. I have no issue spending $250+/night on a hotel,...

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Helpful?
Thank Bryan W
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We are glad to hear that our staff was able to provide you with restaurant suggestions and quick service when you needed extra towels. We hope that you will stay with us again whenever your travels bring you to Cherokee.

Danville
Reviewed 16 July 2015 via mobile

My friends and I had tickets to see the Ultimate Elvis contest at the Event center at Harrahs Cherokee and Casino. The hotel is right across the street from the casino floor, in fact it is closer to the casino than the casino hotels Creek and Soco towers. I chose this hotel due to location and fact that we needed...

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1Thank Cdr24540
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We are glad to hear that you enjoyed our close proximity to the casino, and our complementary breakfast. We hope that you will stay with us again whenever your travels bring you to Cherokee.

Tampa, Florida
Reviewed 9 July 2015

Nice, clean, updated hotel directly across the street from the casino. Staff was friendly throughout. Woke up the next morning and a valve had burst overnight and flooded half the hotel (opposite side). No water, breakfast, etc. On checkout, I was comped 50% off for the inconvenience. I had asked for the comp. Don't know if it would have been...

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Helpful?
1Thank chelle2032
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We apologize for the inconvenience from the lack of water. I am glad that our staff was able to issue a 50% discount due to the issue. We hope that you will give us another chance the next time you are in Cherokee.

Knoxville, Tennessee, United States
Reviewed 9 July 2015

A very clean and comfortable place to spend the night. The personnel are very friendly and helpful. We were very pleased with our stay at this Hotel. The area around it has many attractions within an easy drive so we were there for 2 nights, would have stayed 3 but they were booked.

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Thank Sandra T
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We are glad that you found our hotel to be clean and comfortable and our personnel friendly and helpful. We hope that you will stay with us again the next time you are in Cherokee.

Taylorsville, North Carolina
Reviewed 8 July 2015 via mobile

As I entered, the front staff was very friendly, nice and helpful. She made sure to tell me where everything was such as the pool, the exercise room, step by step directions to my room, all about breakfast and what would be served. The room was a bit small but very clean and stocked with the supplies I needed. Great...

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Thank Fire15
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey about your recent stay. We are glad to hear that you found our front desk staff friendly, nice, and helpful. We hope that you will stay with us again the next time your travels bring you to Cherokee.

Reviewed 5 July 2015 via mobile

Staff was very friendly, but we called ahead and were told we could check in at 3. We arrived exactly at 3 and was told it would be another 45 mins to an hour before rooms were ready. We finally checked in and rooms were clean. There was no refrigerator. We saw a show at Harrah's that night and came...

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Helpful?
Thank Clint D
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. We apologize for the delay in check-in and the noise issue you experienced. Unfortunately in this instance we have failed to meet expectations. I hope that if you are in Cherokee again, you will give us another chance to impress you.

Reviewed 1 July 2015 via mobile

The proximity to the casino was awesome! It was a short walk across the street. The front desk staff was nice and courteous.The breakfast was great and the indoor pool was a nice surprise for my family. I would recommend this hotel.

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Thank Angela W
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. We are glad to hear that you enjoyed the close proximity to the casino, our nice and courteous staff, and our breakfast. We hope you will stay with us again whenever your travels bring you to Cherokee.

Central Texas
Reviewed 1 July 2015

I have stopped in Cherokee overnight several times and never noticed anything special about the accommodations. This stay I really noticed how clean the room was. They must have recently refurbished the rooms. The room was quiet until the occupant next door turned his TV up full blast and kept me up all night... The breakfast was the usual fare...

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Helpful?
Thank ik04
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. We are glad to hear that room was clean and that you enjoyed our breakfast. I apologize for the noise from a nearby room. We hope you will stay with us again next time your travels bring you to Cherokee.

Maryland
Reviewed 29 June 2015

Fairfield Cherokee was a life saver after a horrible stay at the Comfort in on the river. Hotel was very nice, clean, updated, good wifi, comfortable beds. Reasonable price great location across from the casino, you can walk to it. The young lady at the front desk was extremely helpful and kind. Breakfast area was very nice as well as...

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1Thank nthemermaid
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am glad we were able to accommodate you with a room. I am also delighted you found our hotel to be clean, updated with comfortable beds, our staff helpful and kind and a convenient location. We hope you will choose to stay with us again...

Columbia, South Carolina, United States
Reviewed 21 June 2015

The front desk was very friendly and helpful, the rooms were great. the breakfast was really good and the pool was nice as well. The only thing that would have made it better was if they had a hot tub.

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Thank Scott D
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete the survey of your recent visit. We are glad to hear that you found our front desk staff friendly and helpful and that you enjoyed our rooms and breakfast. We hope you will choose to stay with us next time your travels bring you to Cherokee.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: RM530 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cherokee staff and other travellers.
6 questions
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1 month ago
over a year ago
Robbinsville, North Carolina
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cherokee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park your car here and walk across the street to the casino....24 hour free coffee.”
 of 5 bubbles Billpokeypants, 2 Nov 2016 | Read review
“Request a room that does not face the street”
 of 5 bubbles Y9508WImaryp, 29 Oct 2016 | Read review
“We requested to be on the 1st floor and were upgraded to a suite at no additional cost.”
 of 5 bubbles P5081KPlisah, 17 Oct 2016 | Read review
“Try not to stay in a room near the busy road”
 of 5 bubbles HoosierFamilyTravels, 8 Oct 2016 | Read review
“The suites are worth the extra money”
 of 5 bubbles Brian30135, 18 Jul 2016 | Read review
5 of 5