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My family and I have stayed at this hotel on several occasions over recent years. The front office staff have always been professional and accommodating of our requests and make a point to inquire about anything they can do to make our stay more enjoyable....More
When I arrived it looked like any other modern clean hotel with no hint of the evil lurking within. Check in was normal, but then I got to my room, and there was no paper anywhere but at the toilet. No hotel services info, no...More
Thank Bill O
Response from Andre C, General Manager at Courtyard Charlotte ConcordResponded 26 October 2017
I will take the High Road. My staff and I pride ourselves on providing the best service to ALL of our guest. As all my staff and stated to you, we are sorry that we did not have the right channel listing for...More
Nothing out of place, nice room, good bed, pleasant decor, art on the walls, polite and courteous staff, helpful at check in (happy, bubbly), good gathering spots, tall building in a flat land (easy to find), and near where we needed to be. Well done,...More
I have stayed at this hotel several times and the service has always been Top Notch!! Everyone always has a smile and says hello. There are 2 people that really stand out—Tim and Michaela at the front desk go out of their way to make...More
Response from Andre C, Manager at Courtyard Charlotte ConcordResponded 12 October 2017
Thank you, thank you, thank you:
The staff and I really appreciate when our guest take the time out their busy takes to inform everyone that they are doing a great job. We look forward to seeing on your next visit Concord. Again, thank you...More
We did not felt the welcome and care from the front desk and service, it's a remodeled building, the room is good but the noise it's there. price is higher than another hotel in the area. not recommended.More
Response from Tim T, Guest Relations Manager at Courtyard Charlotte ConcordResponded 7 September 2017
Thank you for taking the time to complete your review in regards to your recent stay at the Courtyard Charlotte Concord.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
US$110 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Most of the time, in any hotel, the sheets are not on the sofa bed. There is usually a set in the closet so it can be made up quickly if you wish. That way you know that no one has messed with the sheets.
Response from Charlotte S | Property representative |
Thank you for your inquiry. Upon check-in we will verify a valid credit card is on file or if you would like to use a different card. The hold amount is 1 room night plus tax and then 21% per night of your... More
Thank you for your inquiry. Upon check-in we will verify a valid credit card is on file or if you would like to use a different card. The hold amount is 1 room night plus tax and then 21% per night of your remaining stay. Please contact the hotel directly if you have any additional questions. 704-453-2600
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"Don't go to this service desert of arrogantly ignorant and incompetent staff ."