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The hotel is very convenient and in a great location!! The staff is 100% ready to help and they want to make your stay he best ever!! I can't believe it's the same every Stay!! BUT it is!!!! Love staying here because of the nice...More
Both the Ladies at check-in on the evening of the 9th & check-out on the morning of the 10th were very hospitable and friendly & Management needs to know this. The rooms were clean, great view, but the beds are like sleeping on granite &...More
Thank Homer W
Response from Tim T, General Manager at Courtyard Charlotte ConcordResponded 18 November 2016
Thank you for the kind words about the service. The mattresses are purchased at a Medium for firmness. We attempt be right in the middle and please all our guest. I hope that this weill not deter you from stayinf with us again the next...More
Whoever does the reservations via phone is horrible customer service, wouldn't answer a simple question of what the layout of the suite is as in sleeping capacity. Told me to go online. Guess I won't upgrade my reservations ...
Thank Dale A
Response from Tim T, Guest Relations Manager at Courtyard Charlotte ConcordResponded 28 October 2016
Thanks for the feedback and please accept our deepest apologies. Our king suite has a king bed and in the living room area there is a sleeper sofa which may accommodate either one adult or two children, under the age of 12.
Very nice hotel halfway between charlotte and high point
Nice friendly staff.
Comfy rooms. A lot of light from across the road but curtains blocked it well for sleeping
Had a really great breakfast included. Real breakfast. Not the fake egg half cheap breakfast at...More
Response from Andre C, General Manager at Courtyard Charlotte ConcordResponded 27 October 2016
Thank you for the Kind words. My staff and I look forward to seeing you the next time you visit Concord.
Was on business and as I knew Concord Mills was a great area, decided to stay at this Courtyard. Many hotels in the area but glad I chose this one.
Hotel was very clean. Check-in was quick. My room felt very modern and I'd guess...More
US$105 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Most of the time, in any hotel, the sheets are not on the sofa bed. There is usually a set in the closet so it can be made up quickly if you wish. That way you know that no one has messed with the sheets.
Response from Charlotte S | Property representative |
Thank you for your inquiry. Upon check-in we will verify a valid credit card is on file or if you would like to use a different card. The hold amount is 1 room night plus tax and then 21% per night of your... More
Thank you for your inquiry. Upon check-in we will verify a valid credit card is on file or if you would like to use a different card. The hold amount is 1 room night plus tax and then 21% per night of your remaining stay. Please contact the hotel directly if you have any additional questions. 704-453-2600
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"Don't go to this service desert of arrogantly ignorant and incompetent staff ."