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Comfort Suites Concord Mills

Hotels.comUS$87*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$124*
US$87*
US$124*
US$87*
US$124*
US$87*
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Comfort Suites Concord Mills
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179 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Reviewed 4 days ago NEWvia mobile

The staff were very nice and courteous. They had a shuttle that could take you to the race track for $5 per person. The price that I paid in my opinion did not justify the room. When I first entered the suite it smelled musky like you can tell someone smoked in that room a while ago. The carpets looked...

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Helpful?
Thank Jackie G
Greg S, Manager at Comfort Suites Concord Mills, responded to this review

Dear Jackie, Thank you for choosing us recently for your accommodation needs. I appreciate your candid feedback. Please accept my apologies that we let you down during your stay. I have taken notes and have shared the issues you had with my management team to investigate and make the appropriate changes so these issues do not happen again. Thank you...

Maryville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017 via mobile

I travel to Concord a few times a year and always stay at the Comfort Suites! The rooms are large, the property is well kept and clean and the rooms are always clean. Perry, at the front desk, is remarkable and really goes above and beyond to make sure you enjoyed your stay. There are plenty of good restaurants within...

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Helpful?
Thank Tashbug
About Hotel's Favourite Review
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you so much, we appreciate your feedback. We want all of our guests to have a great experience from reserving the room, check in, stay to check out. Please come again soon and be our guest!

Reviewed 1 week ago NEW

This trip started positive from the initial phone call. I was booking for a group and was directed to Vicki Baptista. She was very accommodating and pleasant to talk with. Upon arrival things continued to go well and once checked in we found clean and comfortable rooms. The location was great as well as we were able to walk to...

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Helpful?
Thank Kenny S
Greg S, Manager at Comfort Suites Concord Mills, responded to this review

Thank you for choosing the Comfort Suites Concord Mills! I am delighted that you enjoyed your stay with us and our team was able to accommodate all your needs. We understand that traveling can be a hassle sometimes so we do our best to make each stay as relaxing as possible. On behalf of the team here, we thank you...

Stuart
Reviewed 11 April 2017

2nd time we stayed here for the Auto fair. It is conveniently located to the track. There are restaurants you can literally walk across the street to and don't have to fight parking or traffic. The breakfast is very nice and the area is kept very clean. The room was spacious and clean. The hotel staff was very nice, friendly...

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Helpful?
Thank MAMADUKES62
Greg S, Manager at Comfort Suites Concord Mills, responded to this review

Thank you!

swansea, sc
Reviewed 10 April 2017

The staff was very friendly but we had to wait to check in because the hotel was full. The internet was terrible, the tv in our room was the size of a computer screen and when we woke up Sunday morning there was no hot water in the whole hotel! We were reimbursed for the stay because of the hot...

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Helpful?
Thank lolliepig
Greg S, Manager at Comfort Suites Concord Mills, responded to this review

Sorry that you were disappointed with your experience at our hotel. We are working on increasing our bandwidth for our high speed internet access. I want to apologize for the hot water issue that took place it was resolved by a professional plumber that afternoon. We would welcome the opportunity to be able to change your mind about our hotel...

Amherst, United States
Reviewed 7 April 2017

This motel is well kept, safe and nicely located. Any restaurant or shopping you need is nearby. The staff is friendly and helpful. We were there for the dog show and there is plenty of safe green space for the dogs. My brother used the pool and reported it was love.

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Helpful?
Thank Ilona J
Kim P, Manager at Comfort Suites Concord Mills, responded to this review

Thank you, and please come again soon!

Pasadena, Maryland
Reviewed 29 March 2017

We had no reservations and had put in a very long day made longer by construction on I-85 and several traffic accidents. This hotel is very convenient to I-85. The man at the front desk was extremely friendly and helpful. Room was comfortable and the breakfast was above average.

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Helpful?
Thank zydecolady
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you. We want every guest to have the best experience we can provide to them. Our number one priority is customer service. I hope that you will come again and be our guest.

Woodstock, Georgia
Reviewed 25 March 2017 via mobile

This location is absolutely wonderful. The rooms are very clean and spacious. Nice little area with sink, microwave and refrigerator in the corner. Good size bathroom. The bed was extra comfortable. The AC worked well. The staff was super friendly and very helpful. Check-in was breeze. Good size parking lot. Located just off the interstate for convenience for travelers. Many...

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Helpful?
Thank tckramer
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your wonderful comments. We appreciate your feedback. We work very hard to give the best customer service we can offer. Please come again soon and be our guest! Thank you, Kim Pecora General Manager

Reviewed 14 March 2017

Although the hotel room itself was spotless (except for ripped sheets), I was disappointed that they allowed an entire group of pet rescuers stay for a conference at the hotel. A dog or two on their own floor is fine, but there were dogs everywhere including the lobby, the hallway to the meeting room, and on our floor and from...

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Helpful?
Thank Sharon K
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

I am so sorry for your experience at our hotel. We are a pet friendly hotel and during special events we do allow pets on all the floors. If it was not a special event, we do keep most of the pets on the first and second floors. As far as the ripped sheets, I am a little disturbed by...

Clemmons, North Carolina
Reviewed 11 March 2017

The room was huge and the layout was perfect for business traveling. There was a large work area along one wall with an adjustable chair and plenty of outlets for computers, charging, etc. The front desk staff was wonderful. I plan always choose this hotel when in Charlotte.

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Helpful?
Thank mkhitchcock
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your comments. We appreciate all feedback. Our team is very customer service oriented and we enjoy being of assistance to all of our guests. Please come and stay with us again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are an all suite hotel (every room has a fold-out couch). We have separate bedroom suites and regular suites. Free hot breakfast included (eggs, sausage, bacon, &/or ham, make your own waffles, danishes, muffins, cereals, yogurt, fruit... Our coffee is available 24/7) Enjoy nearby shopping and the many many events in the area. We are located next to interstate 85 and route 485; this will give you easy access to Charlotte and it's many attractions... Have a safe trip in - we'll see you when you get here! ... more   less 

Additional Information about Comfort Suites Concord Mills

Address: 7800 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: RM445 - RM949 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Concord Mills 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Comfort Hotel Concord
Comfort Suites Concord
Concord Comfort Suites
Hotel Style:
#2 Romantic Hotel in Concord
#7 Business Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Concord Mills staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is in walking distance too a lot of nice restaurants.”
debswinney, 18 Feb 2017 | Read review
“Awesome customer service, excellent hotel, reasonably priced”
Q5345BJsarab, 10 Oct 2016 | Read review
“If you need railing in tub, be sure to request a room that has that feature. Ours did not, & they should all be retrofitted for safety.”
cherryripe, 1 Jun 2016 | Read review
“If you have made reservations please make sure to have a reservation #. Have someone to accompany you for a walk through of the room.”
ChaCha9353, 26 Apr 2016 | Read review
“Rooms on the north and east sides are quieter”
D440LCdaniell, 14 Apr 2016 | Read review
5 of 5
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US$87* /night
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Prices are for 1 room, 2 adults
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