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    Sheraton Imperial Hotel and Convention Center

    4700 Emperor Blvd, Durham, NC 27703-8424
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    30/07/2017 31/07/2017
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    US$143
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    Traveller (45)
    Room & Suite (14)
    Dining (4)
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    Overview
    • Excellent24%
    • Very good44%
    • Average21%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Imperial Hotel and Convention Center
    Special Offer: Breakfast for 2 Included
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (324)
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    There are newer reviews for Sheraton Imperial Hotel and Convention Center
    See the most recent reviews

    11 - 15 of 320 reviews

    Reviewed 12 June 2017

    Pros: The hotel is very convenient to the airport and RTP. They have an onsite restaurant. You have access to a fitness center next door – nice amenity. It’s fairly large and was quite busy even at 5am. Cons: The rooms are nothing special. Ait...More

    Thank Diane W
    Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention CenterResponded 13 June 2017

    Dear Diane W: Thank you so much for taking the time to provide us feedback regarding your recent stay. Often in listening to our guest we are able to hear the area most in need of our attention. Your concerns regarding the HVAC and guestroom...More

    Reviewed 8 June 2017 via mobile

    The bathroom had hairs in the tub which was gross. Pool/hot tub looked ok but I didn't use it. Gym is not connected to hotel but nice. Food was ok but pricey. Staff was very friendly. Hotel decor is a bit outdated.More

    Thank SusieJota
    Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention CenterResponded 8 June 2017

    Dear SusieJota: Thank you for taking the time to share your review. We apologize for the condition of your guest bathroom. We do take pride in our excellent hotel, and we sincerely regret that your experience was not up to our normal high standards. I...More

    Reviewed 6 June 2017

    I agree with other reviewers about needing updates including the fact that some of the lobby furniture is truly worn out, but overall it is a nice hotel. I'm rating the restaurant separately so I'll stick to the hotel. The customer service is outstanding, the...More

    Thank Linda C
    Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention CenterResponded 7 June 2017

    Dear Linda C: Thank you for taking the time to leave a detail review of your stay. We do take pride in our excellent hotel, and greatly appreciate receiving feedback which will assist in our continuous efforts to strive to be a better place to...More

    Reviewed 1 June 2017

    Pros - Location: Right off the highway, easy in and out and near airport Free self-park - easy access Large rooms Price - affordable for the area Onsite restaurant was quite good Onsite market cafe - early open for coffee, serve Starbucks Lobby bar was...More

    Thank DMLehman6
    Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention CenterResponded 2 June 2017

    Dear DMLehman6: Thank you for your on-line review and choosing the Sheraton Imperial Hotel so that you could attend the UNC Chapel Hill graduation ceremony. It is our number one goal to make our guest experiences excellent, and it seems we achieved this during your...More

    Reviewed 26 May 2017

    I have stayed there many times, being a SPG Platinum Member, will go there again as I have no choice for a place closer to my office. However it is astonishing how poor the service in this Hotel has become. Especially the staff at the...More

    Thank Marco Manuel B
    Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention CenterResponded 30 May 2017

    Dear Marco Manuel B: Thank you for being a SPG Platinum member and for taking the time to leave a review of your recent visit with us. Please accept our sincere apology for the challenges you experienced in the lobby bar. As we pride ourselves...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$109 - US$250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Durham
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 331
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Ctrip TA, Travelocity, Expedia, Hotels.com, Priceline, Hotwire, Cancelon and getaroom.com so you can book your Sheraton Imperial Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Durham
    • Also Known As
    • Sheraton Imperial Hotel Durham ,
    • Sheraton Durham ,
    • Durham Sheraton
    Add Photo Photos
    Traveller (45)
    Room & Suite (14)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (39)
    Business Centre & Event Rooms (2)
    Bathroom (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Heidi H
    17 June 2017|
    Answer
    Response from Linda C | Reviewed this property |
    The terms and conditions of earning starpoints seems to state that stays booked through one of the online booking sites is not considered an eligible rate for points. I would talk to the hotel manager about being treated... More
    0
    Votes
    qc204
    22 July 2016|
    Answer
    Response from CJAce11 | Reviewed this property |
    Oddly enough ..... I'm staying there tonight in a suite. Yes, it opens to a bed.
    1
    Vote
    jose M
    4 September 2015|
    Answer
    Response from SIHCC | Property representative |
    Dear Jose M: Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit. Sincerely, DianeT Customer Service... More
    0
    Votes
    Room Tips
    "If you have mobility issues, you want a room close to the lobby elevators."
    Read review
    "No good rooms - all are dated and OLD"
    Read review
    "Southeast facing rooms don't have much of a view :("
    Read review
    "Dont leave without trying one of Phillip's omelettes"
    Read review
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