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Extended Stay America - Durham - University

ExtendedStayUS$57*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Durham - University
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed 1 week ago via mobile

I had a wonderful time at this particular hotel. The staff id so great and the hotel is clean. I never had a problem with anything or anyone at this hotel. The rooms are really clean and tge kitchen is too

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Helpful?
Thank L_allstar
00esa, General Manager at Extended Stay America - Durham - University, responded to this review

Thank you for your loyalty and reviewing your stay at Extended Stay America - Durham – University. We are happy to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done. We appreciate your business and...

Reviewed 13 April 2017

I arrived to find out that the hotel had been overbooked (there were 2 couples waiting in the lobby, which was really a SMALL office!). I had specifically stated that the room had to be NON-SMOKING, due to my allergies, and had even called ahead and talked to someone to specify that. However, when I opened the door to the...

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Helpful?
Thank Toni G
Winnipeg
Reviewed 10 April 2017

I guess for the price it isn't bad, but certainly seen better days. Extended stay chain offers pretty slow free wifi and breakfast is extremely basic, don't expect anything more than a packaged muffin, oatmeal in a cup or a granola bar.

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Helpful?
Thank Alex S
Reviewed 15 February 2017 via mobile

The room was clean and service was great. I've been going to this hotel for awhile and never had any problem with any of the services. The room's kitchen was also clean. Room service was on point every single time

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Helpful?
Thank Lamar_Allstar
Manager_11525, Manager at Extended Stay America - Durham - University, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you favored the cleanliness of your room and that you enjoyed the great customer service you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 13 February 2017 via mobile

I really enjoy this hotel the employees are very courteous room service is great feel just like home everyone treats u like family the love is in the air would give anyone the ok to come here housekeeping is so courteous everyone treats u nice around here

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Helpful?
Thank peggy910
Manager_11525, Manager at Extended Stay America - Durham - University, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you received excellent customer service from our staff that made you feel right at home. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

Liberty, Missouri, United States
Reviewed 8 November 2016

I was in town for one night and needed cheap lodging. I thought about AirBnB but didn't want to hassle with uncertainty, so I picked this place as the cheapest hotel I could find nearby. It is true that you get what you pay for. Staff was very friendly and helpful. Room could have been a bit better.....offered as a...

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Helpful?
Thank Dan A
Washington
Reviewed 4 October 2016 via mobile

We could only stay one day out of our pre-booked 1 weeks stay. The bathroom was extremely dirty ,the carpet in the room was sticky, the bed was hard as a brick and to top it all off the toilet stopped up! When I called the front desk to ask them if they can send a maintenance man into our...

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Thank Kyle W
Reviewed 3 October 2016 via mobile

The worst!! 2 am fightings in parking lot. Also 7:00 am fighting in front of check in. Room had dry food in carpet. Totally nasty! Unsafe and unclean! The bottom! Never stay here. Obvious rampant drug use of customers. Scary!

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Helpful?
Thank bennyfrost
Heidelberg, Germany
Reviewed 25 July 2016

It was old, it was not clean. I won't stay again...BUT. The young lady that checked me in was wonderful. It is in a fairly safe and easily accessible part of Durham. From the outside, it looks half decent for an Extended Stay. Once in the room, it was pretty bad.

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1Thank srm62
Reviewed 28 June 2016 via mobile

My entire family got sick after staying at this location for 7 days. The assistant general manager was having a bad day and hung up on me several times, called my room back, and hung up on me again. Got in an argument with me for no apparent reason and cursed me and all. My daughter got eye infections from...

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Helpful?
Thank Jamillah M
Manager_11525, Manager at Extended Stay America - Durham - University, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you were unhappy with your experience. Please accept our most sincere apologies for your unpleasant stay. As this hotel’s manager, I can assure you that I have retrained staff on cleaning procedures on the rooms to ensure your experience is not repeated. Thank you very...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Durham - University

Address: 3105 Tower Blvd, Durham, NC 27707-2556
Region: United States > North Carolina > Durham
Price Range: RM247 - RM601 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Durham - University 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Durham
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Questions & Answers

Questions? Get answers from Extended Stay America - Durham - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!!!”
375tonig, 12 Apr 2017 | Read review
“Just stay away from this place. It's not even worth the $60 room rate.”
Welt_Bummler25, 28 Apr 2016 | Read review
“Back side of hotel is quite.”
  • Markings to distinguish
  • TV is OK channels are minimal
rodneys894, 12 Apr 2016 | Read review
“get a room on the second floor to avoid the stomping. go somewhere else.”
zzhello, 9 Mar 2016 | Read review
“Don't book here.”
  • Kitchen
  • Bureau
  • Closet
  • Recliner
  • Bed
  • Kitchen/Dining
  • Bureau
  • Bureau
eriknl2013, 14 Dec 2014 | Read review
5 of 5
ExtendedStay
US$57* /night
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Expedia.comUS$57
Orbitz.comUS$57
Booking.comUS$57
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*Disclaimer
Prices are for 1 room, 2 adults
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