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SpringHill Suites Durham Chapel Hill

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#3 of 70 Hotels in Durham
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SpringHill Suites Durham Chapel Hill
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594 Reviews from our TripAdvisor Community

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Bedford, New York
Reviewed yesterday NEWvia mobile

This Marriott Springhill Suites was consistent with other Springhill Suites. Both of our rooms were clean and comfortable. Breakfast was as expected; scrambled "eggs," sausage, cereals, make your own waffles, oatmeal and assorted muffins etc. Water pressure is not good here, barely a dribble which makes the shower take longer just to get the shampoo out of your hair. My...

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Helpful?
Thank Happyfamily06_12
North Carolina
Reviewed 1 week ago

Convenient location between Chapel Hill ,Durham, and not too far from Raleigh. Small but attractive rooms and comfortable mattresses. Continental breakfast was plentiful... hot & cold cereals, eggs, sausage, fruit, yogurt, waffles, etc. Pool area was extremely cold for wet swimmers even though weather outside was warm for January. Mentioned this to a manager when he came in to check...

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Helpful?
Thank ncdeborah
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear ncdeborah, Thank you for staying with us and for taking the time to submit a review about your stay at the SpringHill Suites Durham Chapel Hill. Both are greatly appreciated. I regret that you had housekeeping issues in your suite, as we take great pride in upholding very high standards of housekeeping which you should have received. I also...

Raleigh, North Carolina
Reviewed 1 week ago via mobile

I have rarely found a more spacious room for the money. The large comfy beds are inviting. There is an amazing amount of room to spread out and be comfortable. The amount of space, comfort, and services for the price is amazing. My wife and I feel perfectly safe and secure. There are lots of options for food near by....

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Helpful?
Thank Trey W
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Trey W, Thank you for staying with us and for taking the time to submit such a kind and detailed review. Both are greatly appreciated. I am happy to learn you were pleased with our location, the comfort of our beds, the spaciousness of our suites and our hotel’s offerings. I am also glad you found this combination to...

Wilmington, North Carolina
Reviewed 2 weeks ago

I travel for business quite often and my employer always books this hotel. They serve a full breakfast buffet. I can not say enough good things about the kitchen staff especially the Chef, Americo. He checks on all the guests, accommodates all their needs, keeps the food fresh and buffet stocked. the food tastes wonderful. the front desk staff are...

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Helpful?
Thank Carla P
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear Carla P, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn that you found our hotel to be a pleasant place and you were pleased with our hotel’s offerings. It was great to read that you thought highly of Americo of our...

Reviewed 2 weeks ago

The SpringHill Suites in Durham was a welcome relief during the water shortage in Chapel Hill. We had a simple and easy check in thanks to Umber at the front desk. The rooms were very spacious and had two bathrooms- what a great idea! We enjoyed the hospitality! Thanks!

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Helpful?
Thank hurricanefan666
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello hurricanefan666, Thank you for staying with us and for taking the time to write a review. Both are greatly appreciated. I must say I do regret the situation that made it necessary for you to stay with us. However, I am very pleased to hear you enjoyed our hospitality, especially Unber. We sincerely strive to delivery exactly what experienced....

Reviewed 3 weeks ago via mobile

We had the pleasure of meeting Cynthia in the bar, and she really made us forget we were the only people there at the time! It was a well-kept hotel, and conveniently located. Haven't spent the whole night yet, but it's looking good so far.

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Thank Aeroine S
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Aeroine S, Thank you for your kind comments about our hotel. They are greatly appreciated. I was very happy to hear you felt that Cynthia was pleasant and that you found our property to be well kept. That is clearly our goal. I thank you for your feedback. We will certainly do all we can to continue to provide...

Smith Mountain Lake, VA
Reviewed 4 weeks ago

I first want to thank the kitchen staff for making waking up to friendly greetings, fresh great coffee and a very clean and delicious breakfast buffet such a welcoming experience. A special shout out to Carlos and Americo!!! They were very attentive to the needs of guests and well as keeping the buffet dishes fresh and filled. We spent one...

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Thank Earthl
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear Earthl, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with our hotels cleanliness, breakfast offerings and the service you received from Americo and Carlos. It was very rewarding to read that you said “If we are in the...

Reviewed 21 January 2017 via mobile

Cynthia that runs the bar was absolutely amazing. She went out of her way to keep everybody happy. We had no issues and always left satisfied. If you are in Durham or surrounding areas you have to stay here. They have the BEST breakfast I've ever had at a hotel or suite.

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Thank Jon S
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear Jon S, Thank you for staying with us again and for taking the time to submit a review. Both are greatly appreciated. I was very happy to hear you felt that Cynthia was amazing and that you have always left our hotel, satisfied. That is exactly what we strive to achieve with all of our guests. I thank you...

King of Prussia, Pennsylvania
Reviewed 17 January 2017

Hotel is nice, great location close to Duke and awesome people working here. Cynthia at the bar was so pleasant and friendly, really made my stay comfortable. I Highly recommended! Great place to stay.

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Helpful?
Thank jjabl365
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello jjabl365, Thank you for staying with us and for taking the time to submit a review. Both are greatly appreciated. I was very happy to hear you were pleased with our location and that you thought our team was “awesome”. I am also pleased to know you enjoyed the service you received from Cynthia. Your comment that “I highly...

Bala Cynwyd, Pennsylvania
Reviewed 16 January 2017 via mobile

From Cynthia the friendly bar tender to the super comfy rooms, we just loved our stay!! Great job! Highly recommended! Breakfast included, quite extensive, many stores nearby, and close to Duke's campus.

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Helpful?
Thank Steve O
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Steve O, Thank you for staying with us and for taking the time to submit a review. Both are greatly appreciated. I am happy to learn you were pleased with the hotel’s location, our breakfast and that enjoyed the service you received from Cynthia. It was great to read that you said “we just loved our stay!! Great job!”....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Region: United States > North Carolina > Durham
Price Range: RM526 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#6 Best Value Hotel in Durham
#11 Romantic Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Durham Chapel Hill staff and other travellers.
6 questions
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Linville, North Carolina
over a year ago
Alfred, New York
over a year ago

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Questions? Get answers from SpringHill Suites Durham Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Loved the 6th floor”
 of 5 bubbles kimmm585, 20 Dec 2016 | Read review
“5th floor very quiet”
 of 5 bubbles mville24112, 31 Oct 2016 | Read review
“We chose this location rather than the one closer to the airport because the airport suites have double rather than queen beds.”
 of 5 bubbles 495GaryM, 18 Oct 2016 | Read review
“Here's a tip: Compound interest is your friend.”
 of 5 bubbles MarybethAndWilson, 12 Oct 2016 | Read review
5 of 5