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SpringHill Suites Durham Chapel Hill

677 reviews
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Traveller (125)
Room & Suite (65)
Dining (7)
Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“small sink”(10 reviews)
“front desk”(91 reviews)
“fire pit”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites Durham Chapel Hill
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (677)Write a Review
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All reviewssmall sinkfront deskfire pitfrosted glasschapel hillshower areahome depothot tubsitting areawork spacegreat staytwo queen bedsoatmealconvenient locationwalk in showerfree breakfastindoor pool
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11 - 15 of 672 reviews
Reviewed 20 November 2017

Cynthia, the weekend bartender, made my stay exceptional. She gave information about the area concerning restaurants, places to go and colleges in the area. I felt like had just made a good friend. The complimentary breakfast was very good, also.More

Thank Nancy G
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 22 November 2017

Hello Nancy G, Thank you for staying with us and for taking the time to share your impressions of our hotel. Both are greatly appreciated. I am very glad to know that you were pleased with our breakfast and with the service you received from...More

Reviewed 20 November 2017

Chose this hotel based on location and many good reviews. Have to say was disappointing. No one at the desk when we arrived. When the woman came out of the back we got the sense that we interrupted her, and perhaps her favorite TV show...More

Thank creativeimaginings
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 22 November 2017

Hello creativeimaginings, Thank you for staying with us and for taking the time to submit a review. I am sorry that your stay with us was not more pleasant. I apologize for our Guest Service Agent not being behind the desk when you arrived, though...More

Reviewed 9 November 2017 via mobile

There are a hundred reasons this hotel is in the Trip Advisor Hall of Fame. Customer service was over the top good. Our tv went on the blink and the technician was at my door in a literal two minutes. Fixed it quickly! We forgot...More

Thank Dawn M
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 18 November 2017

Hello Dawn M, Thank you for staying with us trip and for taking the time to tell us about your stay. Your kind comments are greatly appreciated. It is very flattering that you consider us a part of “the TripAdvisor Hall of Fame”. I will...More

Reviewed 8 November 2017 via mobile

Cynthia the bar tender is the epitome of southern hospitality incarnate. Vivacious and friendly her at home hospitality is delightful. Not only does she generously mix cocktail delights, she offers her great recommended places for authentic BBQ. And with a smile. Thanks so much for...More

Thank Birminghamrox
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 18 November 2017

Dear Birminghamrox, Thank you for staying with us again and for taking the time to tell us about your stay at our hotel. I am very glad to know that you were pleased with the service you received from Cynthia during your stay. I will...More

Reviewed 31 October 2017

It is the people who make this hotel. Everyone from the manager (Ron) on down makes you feel really at home and as though there isn't enough that they wouldn't do to make your stay enjoyable. It is truly a pleasant place to stay.More

Thank Gail B
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 1 November 2017

Dear Gail B, Thank you for staying with us and for taking the time to write such a kind review. Your statements about the service you received from our team are very rewarding. I also was happy to read that you said “It is truly...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#7 Best Value Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#7 Best Value Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (125)
Room & Suite (65)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sheree G
26 March 2017|
AnswerShow all 5 answers
Response from Trey W | Reviewed this property |
Yes they do, but depending on the day of the week, AAA discount may be more. I used both discounts during my stay.
1
Vote
terps10
9 January 2017|
AnswerShow all 2 answers
Response from SHSD | Property representative |
The RDU Airport is 15.9 miles away ( approximately 18 minutes) Cameron Indoor Stadium is 5.7 miles from our hotel ( approximately minutes) Take care! Ron
0
Votes
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123
Room Tips
"424 seemed very quiet."
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"There really is not much difference regarding views and traffic noise."
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"Really all the rooms our group had were good"
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"Has a nice bar in the lobby, however it closes early."
Read review
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