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All reviewsthe concierge loungefront deskresearch triangle parkgreat hotel for businessclose to the airportbusiness tripindoor poolthe raleigh durham areacomfy bedexercise roomlobby areanice staynorth carolinashuttle servicertpjohannaibm
Marriott gets quality right always. And this hotel is no exception. Good sized rooms, clean. Great staff throughout, very service oriented. Shuttle service to take you to most places (although pick ups on way back are on a best efforts basis). Loved the small shop...More
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 20 July 2015
Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff goes out of their way to please our guests. We have shuttle service within a five mile radius and go to the airport. We are located right...More
This Marriot was a good place for my family to spend the weekend and get away from it all. We wanted to stay here because of the great location but below are some items they need to address.
1. Indoor swimming pool was freezing. (In...More
1 Thank TexanXXL
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 12 July 2015
Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the cold pool. I am not aware of any pool heater issues recently. It may have seemed cold since it has been close to 100 degrees...More
We always stay here after arriving from California. As Platinum Elite members they treat us well. They will pick you up at the airport and take you to the car rental the next morning. They are always friendly and courteous. The free breakfast is always...More
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 7 July 2015
Thank you for your feedback. We are right off I40, close to 540 and just 5 miles from the airport. We provide complimentary shuttle service to the airport and within a 5 mile radius of the hotel. We have the friendliest staff in...More
In town to visit family. Got back late each nite but enjoyed Concierge Lounge for breakfast and late nite (avail to platinum Marriott members). Food and snacks were great. Beds were amazing, excellent linens, and very quiet.More
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 2 July 2015
Thank you for your feedback. We have a wonderful newly renovated concierge lounge. The food and service is great. We also have one of the most comfortable beds in the industry. It is nice to hear you had an excellent stay. We look...More
Amazing room, great concierge service and the best customer service you can imagine.
I am staying here for a couple weeks. Day one was perfect.
Everyone is smiling, got asked multiple times if there's anything I need.
The rooms are very quiet and comfortable.
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 29 June 2015
Thank you for your feedback. We have a wonderful newly renovated concierge lounge with great food and service. We have the friendliest staff in town. As you encountered all of our staff smiles and speaks to our guests to ensure their stay is...More