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Marriott at Research Triangle Park

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#19 of 70 Hotels in Durham
Certificate of Excellence
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1 room 2 adults 0 children
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Marriott at Research Triangle Park
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323 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Pennsylvania
Reviewed 26 December 2014

I am staying at the Marriott in RTP for Christmas. I should probably disclose that today I woke up with a stocking at my door; it was filled with candy, fresh baked cookies, and a card signed by a bunch of the staff, including an indication that I would receive an extra 2015 Marriott rewards points to celebrate the new...

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Helpful?
Thank jeimz123
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear jeimz123, Thank you for your feedback. I am happy to hear how wonderful the staff treated you during your stay. It was their idea to do the stockings for all our guests on Christmas. I am truly lucky to have such a wonderful staff. They truly care about our guests and find ways to make them feel special. I...

Wilmington, North Carolina
Reviewed 21 December 2014

Trip was to attend a football game. Had two connecting rooms that allowed for easy communication and interaction during our two day stay. First night a basketball game several guests wanted to see was not on one of the Hotel channels, however the hotel staff arranged for the game to be available in the lounge areas. All staff personnel had...

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Helpful?
Thank danny w
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear danny w, Thank you for your feedback. As you experienced our staff goes out of there way to please our guests. I am happy to hear they went out of there way to make sure you could see the game you wanted to watch. We have the most accomodating and friendly staff in town. The Marriott beds are one...

Oriental, North Carolina
Reviewed 10 December 2014

We stayed here on our return from Europe. We had some challenging logistics that popped up but the hotel staff addressed them immediately and expertly and their follow up was top notch. We had an excellent room on the Concierge Level. The only problem was the bed. It was so comfortable that we had a hard time getting up in...

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Thank NCSTATEGUY
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NCSTATEGUY, Thank you for your feedback. I am happy to hear you had a great stay. The Marriott beds are some of the best in the business, very comfortable. The free wi-fi is always a plus. We feel we have the cleanest and friendliest hotel in town. The entire staff has a complete understanding of what great customer service...

Palm Harbor, Florida
Reviewed 9 December 2014

We stayed there one night before we headed to Pinehurst for some golf. The staff is very pleasant and helpful. We arrived early and they stored our bags and golf gear until our rooms were ready. The cost of the room was very reasonable.

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Thank MARK L
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Mark L, Thank you for your feedback. We are conveniently located right off I40 and 5 miles from the airport. It is a great location making it easy to get to anywhere in the triangle area. Our associates are the best. They are the friendliest team in town. They go out of their way to make our guests comfortable....

Raleigh, North Carolina
Reviewed 22 November 2014

I am part of a women's networking group who has been meeting bimonthly in the large breakfast area of the hotel. We liked having a large table and it being quieter than a coffee shop, as there are hardly any people there in the morning through the week. The $3.50 price for sub-par coffee was something we put up with,...

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1Thank Jamie K
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jamie K, Thank you for your feedback, without honest feedback we can not improve. I have taken some time to research your comments and I respectively disagree. We serve Starbucks coffee and although some folks do not like Starbucks coffee I don't believe it is sub-par. Our buffet price is $16.95 per person, not $20 as you described. The...

Boston, Massachusetts
Reviewed 14 November 2014 via mobile

Was in for a couple of days of meetings in RTP and was so impressed with the value that this Marriott delivered. Spacious room that met all expectations. A fitness room that is minimalist but delivered. The front desk staff was welcoming and friendly. Location was tops. Just minutes from RDU and my company's offices.

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Thank Perry C
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Perry C, Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We have great rooms and a solid fitness center. It is spacious and equiped with modern equipment. We have a great location close to many businesses and just 5 miles to the airport. We are also located right off I40 and...

United States
Reviewed 13 November 2014

The rooms are very clean, comfortable bed, good working conditions at the desk (enough and easily accessible power outlets). The staff at the front desk was very friendly and efficient. Well equipped 24h gym. Very good wifi internet speed in the room. I had a complaint regarding the A/C unit being too loud during the night; I was particularly impressed...

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Thank MN_Global
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear MN_Global, Thank you for your feedback. We feel we have the cleaniest and friendliest hotel in town. The 24HR gym is spacious with modern equipment and the wifi has been upgraded to comply with the latest standards. Thank you for reporting the AC unit issue. As you experienced we take every guest concern seriously and adress it immediately. I...

Macomb, Michigan
Reviewed 11 November 2014

This hotel got 4 stars because of the conveniences offered. The hotel is a little outdated, but clean. The service is outstanding. But the thing that stands out is the conveniences offered for the business traveler. From the shuttle bus from the airport and then to my business location to the business center, the focus on the business traveler is...

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1Thank Sheila G
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Sheila G, Thank you for your feedback. We have a clean hotel and friendly staff. The staff goes out of their way to make guests feel at home. We renovated our banquet space in August and it is modern and beautiful. We are 5 miles from the airport and right off I40. Our shuttle takes guests within a 5...

Lagos, Nigeria
Reviewed 7 November 2014

I stayed here from 21st - 23rd Oct so can't say much about the hotel but for the short stay I had a beautiful experience from availability of airport shuttle to the cheerful front desk staff ever willing to help, the only downside was the mediocre food from Newtons. There was no microwave in the room, this is a lapse...

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Helpful?
Thank ACD25122011
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear valued guest, Thank you for your feedback without honest feedback we can not improve. Please accept my apologies for the mediocre food in Newtons. We typically receive positive comments about our food quality in the restaurant. We have a breakfast buffet in the morning and a good variety of items on our menus. You are correct about no microwaves...

Nashville, Tennessee
Reviewed 25 October 2014

i reserved my room two weeks in advance and when I reached the hotel little past midnight, my double bed room reservation was not available. The front desk personnel Edrick says, rooms are not guaranteed a lot of people makes this mistake, the website says so. Upon asking whether he reported it to his management he had a smile on...

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2Thank Trip100085
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. Please accept my apologies for the lack of doubles available. Unfortunately, your reservation was for a king bed room and we were out of doubles. We always try to accommodate guest request for doubles whenever possible, it just wasn’t possible in this situation, I am truly sorry. It is my understanding that...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: RM495 - RM1,244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Marriott at Research Triangle Park staff and other travellers.
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Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the first floor pool”
 of 5 bubbles acli, 22 Aug 2016 | Read review
“It was very clean, but could not find a trash can in the parking lot or outside the hotel entrance.”
 of 5 bubbles 104patc104, 10 May 2016 | Read review
“Avoid the highway side.”
 of 5 bubbles 86RickD86, 5 Apr 2016 | Read review
“All are good”
 of 5 bubbles Ge0rgiaPil0t, 10 Jan 2016 | Read review
“Do not stay here”
 of 5 bubbles Bruce066, 21 Nov 2015 | Read review
5 of 5