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I meet the most customer oriented ESA employee ever. His name is Turner at the Extended Stay America Deluxe 4919 South Miami Boulevard Durham, NC
He consistently greets guests with a smile and makes an attempt to get to know the long term guests. He...More
Response from 00esa, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded yesterday
Thank you so much for the wonderful review, most especially the kind comments about Turner. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay...More
This location was very nice, clean and accommodating. Juliette, Joakim, Sash were the best. Not only were they super, but they went out of their way to make me feel like home.
I've stayed at many extended stays, but by far, this one is the...More
Response from Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 13 April 2017
Thank you for taking the time to share your experience. I am glad to see you enjoyed our convenient location. It is also good to know that our staff provided you with excellent customer service during your stay. Thank you again for your review. We...More
The staff wasn't accommodating at all, when we arrived there were only one hand towel, two wash clothes and two towels. Be mindful that we arrived after a five and a half hour ride from Bowie, MD 0930hrs to be told that there were no...More
Thank Eric B
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 11 August 2017
Eric, we strive to consistently deliver exceptional service, so we sincerely apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future....More
Conveniently located. Poorly maintained and generally dirty. Kitchen furnishings must be requested and then scanty at best. Provided breakfast is coffee and granola bars - much better at similar hotels. The staff was friendly.More
Thank Jim L
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 5 August 2017
Jim, thank you for staying with us and providing your feedback. We are happy that you liked our friendly associates and convenient location. However, we are sorry for not meeting all of your expectations and regret the inconvenience it caused. It was our pleasure serving...More
I have always had a wonderful stay at his hotel. I work as a nurse caregiver , third shift . I am always on my feet and this hotel is like my home away from home for real. I know when I get off of...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kiona D
Response from 00esa, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - SouthResponded 3 August 2017
Kiona, we appreciate your consistent support of Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. It's always a pleasure to see a familiar face and we love having you as a regular guest. We are also delighted you loved our location which...More
US$71 - US$86 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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