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Hilton Garden Inn Durham Southpoint

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#11 of 70 Hotels in Durham
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Durham Southpoint
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507 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

The first impression was the masked smell of the room occupied by a smoker. Dead insects at the rail of the closet, dusty furniture, price tags and garbage in the floor, stained sofa and an awful wrinkled duvet and sheets.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank O669MHsantiagom
Concord, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 10 July 2016

My wife and I stayed two nights and were very pleased with every aspect of this property. The hotel offers nice outdoor seating for lounging or a nice glass of wine, an inside entry way to Ruth's Chris Steakhouse next door, accommodating, efficient staff, restaurant, and many other nice features. Our room was most comfortable, more like a two room...

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1Thank TarHeelBiggy
About Hotel's Favourite Review
Laurie S, Assistant General Manager at Hilton Garden Inn Durham Southpoint, responded to this review

TarHeelBiggy, Wow! You really summed up everything our Hotel has to offer in your review and we sincerely Thank You for taking the time to share your experience with other Travelers. We are very proud to have made your stay great! We are pleased our location and amenities suited your needs during your visit to Durham and we are happy...

Pinehurst NC, United States
Reviewed 3 days ago NEW

Convenient for mall, I-40, and travel to many local sites. Great shopping area within walking distance. so you do not have to go to Ruth Chris if your budget is not ready for it. Moe's for munchies, Los Tres for Mexican, Ted's for meat, and Jersey Mike's to go subbing - all within easy walking distance. Great staff and the...

Review collected in partnership with Hilton Garden Inn
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Thank CVC J
Forest, United States
Reviewed 5 days ago NEW

Hotel offer awesome location and staff, however the room and bathroom were not clean. We had two rooms and in each the beds were uncomfortable, not made-up tidy and there were hairs in my bathtub. Breakfast was limited and for $10.00 per person it was not worth it. All-in-all I would more than likely not stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank Karen M
Michael D, Front Office Manager at Hilton Garden Inn Durham Southpoint, responded to this review

Thank you for taking the time to review your stay with us! I'm very sorry to hear that your stay was not exemplary. At the Hilton Garden Inn Durham/Southpoint, we strive to provide exceptional stays for each and every guest. In an effort to do so, we replaced all King mattresses in the hotel just a couple of months ago....

Reviewed 1 week ago via mobile

She was absolutely awesome , she helped with not only food but other activities as well. My husband and I had a great time with our friends whom are as well a couple. Received great hospitality. Thank you for a great place to stay. Associate name; kindra Francesca Burnette

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Helpful?
Thank Francesca B
Olney, United States
Reviewed 2 weeks ago

Great Breakfast Staff, wonderful southern hospitality. The food was well prepared to order, serve hot, and the hostesses provided prompt table service. The hotel has a welcoming décor and convenient location to shopping, major highways, local universities and city center.

Review collected in partnership with Hilton Garden Inn
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Thank Wilbur M
Richmond, United States
Reviewed 2 weeks ago

I would strongly suggest avoiding this hotel for a conference. The conference I attended was in a room that was too small, the wrong shape and basically a fire hazard. This experience has altered my entire view of Hilton Garden Inns. Additionally the staff was very impersonal and provided limited assistance.

Review collected in partnership with Hilton Garden Inn
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Thank 271ursulab
Michael D, Front Office Manager at Hilton Garden Inn Durham Southpoint, responded to this review

271ursulab, Thank you for taking the time to tell us about your most recent stay. At the Hilton Garden Inn Durham Southpoint, we strive to provide an excellent level of customer service. I am very sorry to hear of the inconvenience you experienced during your stay with us. I hope that we will be afforded another opportunity during your next...

Southport, United States
Reviewed 2 weeks ago

Although I was only there for less than 12 hours after the dook/Carolina game (Go Heels!) I felt comfortable, important as a Hilton Honors member, and secure. This is why I choose Hilton properties. They are always excellent.

Review collected in partnership with Hilton Garden Inn
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Thank 554kristenq
Whippany, New Jersey
Reviewed 3 weeks ago

This is a very nice hotel located near shops and restaurants. It is right across the street from a very nice mall. There are restaurants and a Starbucks within walking distance. The staff is very nice.

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Thank stuartg521
Whippany, New Jersey
Reviewed 3 weeks ago

This is a very nice business hotel. It is close to many restaurants (a Ruth's Chris Steak house is attached) and a big shopping mall is right across the street. The staff is very friendly and accommodating. They will cook you omelets to order at breakfast, which is a very nice service.

Review collected in partnership with Hilton Garden Inn
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Region: United States > North Carolina > Durham
Price Range: RM545 - RM1,089 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Durham Southpoint staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Durham Southpoint staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is not next to an ice machine. It can get loud”
 of 5 bubbles stuartg521, 6 Mar 2017 | Read review
“Rooms facing both sides were quiet.”
 of 5 bubbles evgenias_12, 29 Jan 2017 | Read review
“I loved the suite.”
 of 5 bubbles SylvainC_11, 1 Sep 2016 | Read review
“Upper floor was very good”
 of 5 bubbles 812TonyZ, 2 Mar 2016 | Read review
“Just know that management really does not care. Go to corporate if you have issues.”
 of 5 bubbles Mmkar, 8 Jan 2016 | Read review
5 of 5