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Hilton Garden Inn Durham Southpoint

615 reviews
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Traveller (23)
Room & Suite (34)
Dining (5)
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Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“ruth's chris”(18 reviews)
“great location”(73 reviews)
“strip mall”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Hilton Garden Inn Durham Southpoint
Special Offer: Double Points, Every Stay
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Rooms
27 Feb28 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (615)Write a Review
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All reviewsruth's chrisgreat locationstrip mallsouth pointshopping and restaurantsbreakfast staffother hotels in the areapleasant staynice hotelwithin walking distancechapel hillrtp areabusiness tripa great place to staychecking inresearch triangle parkbusiness center
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1 - 5 of 596 reviews
Reviewed 2 days ago

This is a nice Hotel at a very good Location (across the mall, Restaurants etc). I come hee a lot. Unfortunately currently they remodel and renovate the Lobby. So at the moment no bar and a limited breakfeast selection in a crowded space. However, in...More

Thank 67117mbz
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded yesterday
Google Translation

Dear 67117mbz,

Hotel's Favourite
Reviewed 6 January 2018

This hotel is beautiful and clean. Our room was nice and the bed was comfortable. The breakfast is good as well, with made to order eggs (and omelets), along with a variety of hot foods and fresh fruits. There is plenty of shopping and restaurants...More

Thank letscruze
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 7 January 2018

Dear letscruze, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our building clean and maintained! We pride ourselves on our high level of service and our top notch hot breakfast. I...More

Reviewed 5 days ago

Although I've seen nicer rooms I have to say, the breakfast buffet is the best I’ve seen anywhere. It’s also nicely situated in a shopping district with restaurants and a mall within walking distance. Easy access to the freeway although getting there was a little...More

Review collected in partnership with Hilton Garden Inn
Thank carolsJ3533SY
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded yesterday

Dear Carolsj3553SY, Thank you for taking the time to tell us about your experience at our hotel! . I'm glad you were able to take advantage of our cook to order breakfast. We do hope we get to welcome you back next time you are...More

Reviewed 6 days ago

This hotel is a very nice place to have to stay when on Business. It is usually clean and quiet. The lobby is under renovations so it was in usable and noisy during the day. I did find the relocated bar and I was ableto...More

Review collected in partnership with Hilton Garden Inn
Thank JJWTraveler2015
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded yesterday

Dear JJWTraveler2015, Thank you for the excellent review of our hotel. We are very excited about our new look lobby, and we hope that you will as well love our modern nostalgia look. Thank you once again and we look forward to welcome you back...More

Reviewed 3 weeks ago

Check in process was the worst I've ever experienced. There wasnt a front desk attendant in place to check our party in. We had reservations for 6 rooms in total, 3 of which were mine. Luckily there was someone gettiing off from his shift to...More

Review collected in partnership with Hilton Garden Inn
Thank harrisd330
Response from Branden P, Front Office Manager at Hilton Garden Inn Durham SouthpointResponded 3 weeks ago

Dear harrisd330, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your poor arrival experience. We have shared your feedback with the appropriate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$123 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (34)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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1947Mom0
11 May 2016|
AnswerShow all 2 answers
Response from Lee S | Reviewed this property |
Continental breakfast is $6.95 while a cooked-to-order breakfast was $10.95 for my stay in April. No coupons were available. I opted to hold out for lunch across the street at SouthPoint shopping center where there are... More
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Room Tips
"upperfloors facing to the parking lot"
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"Rooms on the shopping center side, not Fayetteville Rd"
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"No real benefit as for views other than the mall overlooking Fayetteville Rd."
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"Fayetteville Road is busy but no noise really and the front side of the hotel faces a strip mall but noise is..."
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