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Durham Marriott City Center

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#23 of 70 Hotels in Durham
Certificate of Excellence
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Durham Marriott City Center
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371 Reviews from our TripAdvisor Community

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Sanford, NC
Reviewed 22 April 2015

The wife and I attended a concert at the Carolina Theater next door and stayed here overnight. We found nothing outstanding about the hotel, but there weren't any problems either. It was about what you would normally expect from a Marriott. Staff were friendly and helpful. The room itself was clean and comfortable. We would definitely stay here again.

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Helpful?
Thank SanfordSlim
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for giving us such great rating and positive comments. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to exceed your expectations when you return both in look and feel of the hotel as well as service. We look forward to serving you again in...

South Florida
Reviewed 22 April 2015

With a location downtown within walking distance to many restaurants, this Marriott should be ideal. Unfortunately, it is below average and that is a shame. There were no cars in front of me when I pulled in, but I had to wait at least five minutes standing by my car before a valet came out. I should note that parking...

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Helpful?
1Thank FTLAW
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience through trip-advisor about your stay here with us at the Durham Marriott City Center. I am very sorry our current appearance was not what you had anticipated and that our Valet was not present to greet you when you arrived in a timely manner. We strive to...

Cincinnati, OH
Reviewed 21 April 2015

I stayed here two nights for my college reunion. The hotel itself is fine -- not memorable -- but it provides the basics for a comfortable stay. My room appeared clean, and the bed was comfortable. The TV was in functioning order. The generously sized mini-refrigerator was a nice touch. The bathroom was clean, though somewhat dated (bathtub, in particular)....

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Helpful?
Thank ATP1
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for your positive comments regarding your stay here for your College Reunion. Durham has come a long way and is heading in the right way to become more than just the Number 1 City in the South for tastiest food. I am so glad to hear that you enjoyed your stay with us and that your...

Charlottesville, Virginia
Reviewed 17 April 2015

The Durham Marriott Hotel is a clean, efficient hotel in downtown Durham. Not elegant, but not expensive either. Beds are comfortable, coffeemaker and refrigerator in the room, coffee available in the lobby by the elevator in the morning, replaced by strawberry water in the PM. Charge for basic wifi in the room.

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Helpful?
Thank putnik123
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, we hope you stay with us here at the no-nonsense lodging Durham Marriott City Center. See you soon. Regards, Jahmed Mills Front Office Manager

Southport, North Carolina
Reviewed 12 April 2015

Marriott has always delivered a quality experience, and this hotel is no exception. It's well kept and clean, and the staff is quick to meet traveler's needs and resolve any issues that may arise. Rooms are large and very nice. The location is great, as it's convenient (walking distance) to most of the interesting things downtown (which is probably all...

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1Thank fireandice9008
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write your review of our Property, your comments are very much valued. We really appreciate your comments regarding our customer service and cleanliness of the Hotel. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guest expect....

NC
Reviewed 2 April 2015

My daughter and I recently stayed at the Durham Marriott City Center. It was a great "home base" to explore the city. The staff of the hotel went out of their way to make my young daughter feel special and welcomed. Incredibly friendly staff. The facility was clean, the bed was like sleeping in a cloud and the location was...

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Helpful?
Thank travelingmommy
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, It is great to hear that you and your daughter had a memorable stay with us and that this was a home base for you. We would like to thank you for your feedback on how friendly the staff and service was here at our Hotel. We invest a lot of time in effort to train our team...

Reviewed 26 March 2015 via mobile

Marriott almost always seems to meet my needs. The staff at the front desk are very Nice and add to the stay. The rooms are large and very clean but a little outdated. The workout facilities could be updated as well. The location is great and the checkin policy is quick. I enjoyed my stay and I would stay here...

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Helpful?
Thank David R
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for your amazing feedback on Tripadvisor. Our Team here at the Durham Marriott is always so eager to read these great comments and share them with members of their Departments. You are the reason why we consistently improve on the service we provide and the quality of food and cleanliness at our Hotel. Thank you and...

Massachusetts
Reviewed 24 March 2015

Was in Durham on business and spent a very comfortable night here. All the staff from check in to check out were friendly, competent and helpful. When I needed a late checkout they let me stay until 2. I enjoyed a very good steak dinner at the bar while chatting with a very friendly bartender and then retired to a...

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Thank chiefj
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you very much for this wonderful review on Tripadvisor. We are glad you enjoyed your stay with us, and more particularly our homely atmosphere and attentive service. We look forward to seeing you again in the near future. Regards, Jahmed Mills

Philadelphia, Pennsylvania
Reviewed 18 March 2015

Nice room, easy to reach from the airport, the team at the front desk was very nice, the bar and restarant were ok despite my late arrival. So a very good hotel in the Marriot standard, not very charming but solid and reliable.

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Helpful?
Thank Pat_and_Girls
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a great stay with us. We are proud of our staff at the Front Desk, Restaurant and Bar for providing you with quality and unforgettable service. Thank you again for sharing your comments with us and...

Albuquerque, New Mexico
Reviewed 11 March 2015

This has to be the worst Marriott I have ever stayed at. First, I did not get a king bed as reserved. Second, the TV remote did not work and you could not change channels on the tv itself. Third, room service took down my room number wrong and so after nearly an hour still did not have my dinner....

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Helpful?
2Thank Donna C
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you very much for choosing the Durham Marriott City Center and for taking your valuable time to write on Tripadvisor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Please accept our apologies for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Region: United States > North Carolina > Durham
Price Range: RM656 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
2 questions
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Staten Island
over a year ago

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room”
 of 5 bubbles rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
 of 5 bubbles orlandovisitor, 25 Sep 2016 | Read review
“King room is better appointed than double”
 of 5 bubbles jswATL, 12 Sep 2016 | Read review
“If you want a desk, do not get a corner room. Halls are noisy, so pick a room where lots of people will not be walking by your room.”
 of 5 bubbles 29Lorenzo, 11 Jul 2016 | Read review
“Do not let the bellhops call taxi for you!”
 of 5 bubbles cssnoopy, 27 Jun 2016 | Read review
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