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Durham Marriott City Center

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#23 of 72 Hotels in Durham
Certificate of Excellence
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Durham Marriott City Center
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366 Reviews from our TripAdvisor Community

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Showing 355: English reviews
NC
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 April 2015

My daughter and I recently stayed at the Durham Marriott City Center. It was a great "home base" to explore the city. The staff of the hotel went out of their way to make my young daughter feel special and welcomed. Incredibly friendly staff. The facility was clean, the bed was like sleeping in a cloud and the location was... More 

Helpful?
Thank travelingmommy
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, It is great to hear that you and your daughter had a memorable stay with us and that this was a home base for you. We would like to thank you for your feedback on how friendly the staff and service was here at our Hotel. We invest a lot of time in effort to train our team... More 

Level Contributor
138 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 March 2015 via mobile

Marriott almost always seems to meet my needs. The staff at the front desk are very Nice and add to the stay. The rooms are large and very clean but a little outdated. The workout facilities could be updated as well. The location is great and the checkin policy is quick. I enjoyed my stay and I would stay here... More 

Helpful?
Thank David R
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for your amazing feedback on Tripadvisor. Our Team here at the Durham Marriott is always so eager to read these great comments and share them with members of their Departments. You are the reason why we consistently improve on the service we provide and the quality of food and cleanliness at our Hotel. Thank you and... More 

Massachusetts
Level Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 24 March 2015

Was in Durham on business and spent a very comfortable night here. All the staff from check in to check out were friendly, competent and helpful. When I needed a late checkout they let me stay until 2. I enjoyed a very good steak dinner at the bar while chatting with a very friendly bartender and then retired to a... More 

Helpful?
Thank chiefj
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you very much for this wonderful review on Tripadvisor. We are glad you enjoyed your stay with us, and more particularly our homely atmosphere and attentive service. We look forward to seeing you again in the near future. Regards, Jahmed Mills More 

Philadelphia, Pennsylvania
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 March 2015

Nice room, easy to reach from the airport, the team at the front desk was very nice, the bar and restarant were ok despite my late arrival. So a very good hotel in the Marriot standard, not very charming but solid and reliable.

Helpful?
Thank Pat_and_Girls
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a great stay with us. We are proud of our staff at the Front Desk, Restaurant and Bar for providing you with quality and unforgettable service. Thank you again for sharing your comments with us and... More 

Albuquerque, New Mexico
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 March 2015

This has to be the worst Marriott I have ever stayed at. First, I did not get a king bed as reserved. Second, the TV remote did not work and you could not change channels on the tv itself. Third, room service took down my room number wrong and so after nearly an hour still did not have my dinner.... More 

Helpful?
2 Thank Donna C
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you very much for choosing the Durham Marriott City Center and for taking your valuable time to write on Tripadvisor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Please accept our apologies for the... More 

Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 March 2015

Spent the night here following the Bull City Food & Beer Experience at the nearby Durham Performing Arts Center. This hotel has a great central location to downtown, with an easy walk to all of the great nearby attractions: DPAC, American Tobacco Campus, Durham Bulls Athletic Park, and more. I was here for just over 12 hours, which isn't a... More 

Helpful?
1 Thank ShaggyMEB
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Your time and effort to share your experience about our Hotel on Tripadvisor is well appreciated. We are happy that you had such a joyful time with us and that our focus on personal service finds your recognition. The growth we’ve experienced over the years is because of Guest like you, who faithfully support us. We appreciate your... More 

Concord, North Carolina
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 March 2015

There was a major problem getting rooms turned over on our check-in day. Most everyone arriving was asked to wait in the (small) bar/restaurant area or go back out in the snowy cold and come back later. Not a good option for us as we had to change for a function that was a hour after the quoted check-in time.... More 

Helpful?
2 Thank Mary J
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. We know that our guests have multiple hotel choices, which is why we work hard to... More 

Southport, North Carolina
Level Contributor
215 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 29 January 2015

After traveling from the coast we came upon this really nice structure in a let's-get-gentrified section of Durham. There is construction going on all around the area but it is not an issue with noise or traffic. Walking distance to DAC and some really interesting restaurants and bakeries (Ninth St. Bakery is right across the street). Rooms are nice but... More 

Helpful?
Thank EndlessSummerCaptain
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thanks for your favorable review of our hotel and the growing city of Durham. Our guest satisfaction and comfort are our priority. We will continue to provide amenities that will make your stay most comfortable. Thanks again for your feedback and we do hope that you will visit us in the near future. Jahmed Mills Front Office Manager More 

Las Vegas, Nevada
Level Contributor
202 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 January 2015

From arrival to check-out I was greeted with kind words and smiles. Terrific suggestions were provided for local eating establishments and the food eaten in the bar area was also good (make sure to try the house-made Ranch dressing). The bed was comfortable and the room had a coffee maker and refrigerator - both appreciated! I would definitely return to... More 

Helpful?
Thank randall1025
Jahmed_Mills, Guest Relations Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you very much for your amazing review regarding our service, food and rooms. I'm happy to know that our Front Desk staff service was well executed upon your arrival and departure. We also work really hard to serve the best food in a great environment as well as making sure that we provide comfy beds for all... More 

New Bern, North Carolina
Level Contributor
144 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 19 January 2015

Great rooms, great staff and service. Our room was clean and well maintained. The bathroom is a little small and has no exhaust fan but not a deal breaker. The hotel restaurant is part of the lobby and barely screened off and so is the bar. Great fitness center but no pool.

Helpful?
Thank GrampaRick
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for your kind comments you’ve shared on Tripadvisor. We are happy to hear that you have enjoyed your time with us here at the Durham Marriott City Center. Your feedback motivates us to optimize our focus to ensure memorable moments and personal service in our Hotel. Our Great Room Concept is in motion, which will add... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster Street, Durham, NC 27701
Region: United States > North Carolina > Durham
Price Range: RM625 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
2 questions
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Staten Island
over a year ago

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room”
 of 5 bubbles rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
 of 5 bubbles orlandovisitor, 25 Sep 2016 | Read review
“King room is better appointed than double”
 of 5 bubbles jswATL, 12 Sep 2016 | Read review
“If you want a desk, do not get a corner room. Halls are noisy, so pick a room where lots of people will not be walking by your room.”
 of 5 bubbles 29Lorenzo, 11 Jul 2016 | Read review
“Do not let the bellhops call taxi for you!”
 of 5 bubbles cssnoopy, 27 Jun 2016 | Read review
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