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Quality Inn & Suites Medical Park

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Traveller (26)
Room & Suite (35)
Dining (16)
Overview
  • Excellent17%
  • Very good20%
  • Average29%
  • Poor18%
  • Terrible16%
Travellers talk about
“cracker barrel”(17 reviews)
“va hospital”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)
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Traveller rating
64
73
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61
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LanguageEnglish
64
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68
61
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1 - 5 of 369 reviews
Reviewed 1 week ago

Worst hotel stay of my life. I should have trusted my instincts when I arrived at the hotel and there were multiple police cars in front and police activity in the lobby. But I proceeded since I'd booked and pre-paid. My family was given a...More

1  Thank Tim C
Response from Naima T, General Manager at Quality Inn & Suites Medical ParkResponded 1 week ago

Good Day Tim C I am so sorry to hear that you and your family endured this experience at my hotel as this is surely not how we handle our valued guests. We know you had a Choice and we appreciate your choice being the...More

Reviewed 26 April 2018

I think the best thing for this place would be either a total make over, or just scrap the building and start all over again. I'm not sure *who* designed this building but it leaves a lot to be desired. My room was on the...More

Thank SpunkyGRITS
Response from Naima T, General Manager at Quality Inn & Suites Medical ParkResponded 26 April 2018

Good Morning SpunkyGRITS Thank you for taking the time to write a review from your recent stay. I am the new General Manager here and I have all the items noted and am working very hard to get these items taken care of. I am...More

Reviewed 9 March 2018

Last night of my stay I came back to my room to find the door handle loose. Reported it but no one came to fix it. At 2:30 am was awakened to someone banging on my door. Never staying here again. Very scary.More

1  Thank cleo320
Response from Naima T, General Manager at Quality Inn & Suites Medical ParkResponded 12 March 2018

Good Day, I am sorry that you had a bad experience at the hotel. As for someone banging on your door I am sorry to hear that they may have had the wrong room but I assure you that our hotel is very safe. If...More

Reviewed 26 January 2018

The room was great and ebony was awesome she did a great job and very helpful love this place. I will defiantly come back and I will tell all my friends about the Quality inn and the great staff you have thereMore

1  Thank Alondrap9513
Response from Sam A, General Manager at Quality Inn & Suites Medical ParkResponded 21 February 2018

Hello Alondrap9513 Thank for writing a review about your recent stay and talking about Ebony. I hope that you will return back soon and tell all your friends about the hotel. We know you had a Choice and we appreciate your choice being the Quality...More

A TripAdvisor Member
1
Reviewed 27 December 2017 via mobile

I had a very smooth check in which is highly appreciated considering I drove 6 hours. At check out a front desk clerk, Alex was specifically helpful with directions and even printed out a map for me. She is doing a wonderful job.More

Thank A TripAdvisor Member
Response from Sam A, Manager at Quality Inn & Suites Medical ParkResponded 28 December 2017

Thank you for your feedback. We do appreciate your positive comments, these will definitely motivate the staff to work even harder. Thank you very much for staying with us and we do look forward to host you again when ever your plans bring you to...More

View more reviews
About
Description
Conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms & Suites include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Come an enjoy a ...More relaxing swim in our newly reconstructed pool! We also offer a complimentary expanded continental breakfast with hot items in the mornings, business center and 24 hour access to fitness room. Whether you are planning to visit for business or leisure, you will enjoy our signature service and the upscale amenities we have to offer. At Quality Inn & Suites,Durham we always strive to reinvigorate the hotel experience and provide our guests with a home away from home atmosphere, with spacious comfortable suites, featuring all the extras that make a difference when traveling. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (26)
Room & Suite (35)
Dining (16)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
rjdur17
14 August 2015|
Answer
Response from Naima T | Property representative |
To be honest with you, I know of no hotel that does not use some type of airborne chemical odor freshening spray. In addition we all are using disinfectant sprays of some type and they are all scented. I'm impressed you are... More
0
Votes
rjdur17
6 August 2015|
Answer
Response from Naima T | Property representative |
Yes we do use air freshener spay and scented cleansers in our rooms, but not Febreze .
-1
Votes
Steven Brooks B
19 July 2015|
AnswerShow all 2 answers
Response from Naima T | Property representative |
This question came to Baymont Inn & Suites in Durham, NC. Durham is 697.4 miles from Cambridge, MA - 11 hours, 45 min.
0
Votes
Room Tips
"Avoid this hotel."
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"the hotel is a great place very good A/C"
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"Choose another hotel"
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"First floor is best for accessibility. Excellent accessibility on the ground floor."
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