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TownePlace Suites Fayetteville Cross Creek

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TownePlace Suites Fayetteville Cross Creek
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138 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Williamsburg, Virginia
Reviewed 3 days ago NEW

The hotel is being renovated, however it should not be an inconvenient as they are getting close to the end of the project. The high level rooms are complete and are very nice. Staff here is excellent and very helpful. Close to many restaurants and Ft. Bragg. Located next to the Sams' Club. Plenty of parking.

Thank Bear H
Windermere, Florida
Reviewed 22 December 2016

Looks very new outside. Staff at check in was very friendly. The room was small. When you open the sofa into a sleeper, it touches the queen bed- no room to walk around. There was stains on the bathroom floor and a stain on the comforter. The molding in the bathroom looked terrible- not fixed or painted. Because this hotel...

Thank James V
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your review. We are happy to announce our current renovation! It will be complete by the end of February! TownePlace Suites is a pet friendly brand and we have an extensive cleaning process once a pet has checked out of our rooms. We hope that you when your travels bring you back to Fayetteville you...

Reviewed 11 December 2016

I needed to swap hotels while staying here and called the Marriott main line. They originally quoted me $137 a night but I needed a max of govt rate of $102. The main line called the hotel as they could not dictate the rate the hotel charged and the hotel agreed to the $102 a night rate. The main line...

Thank HawaiianGringo
Oak Island, North Carolina
Reviewed 9 December 2016 via mobile

Was at this property for 2 days. The front desk staff was accommodating. Had no issues during my stay. Rooms are normal for extended stay. Room TV's are small for room. The hotel should be getting remodeled soon. The morning breakfast is very avg. luckily there is a Cracker Barrel next door. Good location.

Thank nctravelerharley
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your review! You are correct! We are getting a renovation and we are so excited! We will have brand new rooms to show off right around Christmas! We hope you come back soon! Tricia Durham General Manager

Grand Rapids, Michigan
Reviewed 26 November 2016 via mobile

Based on reviews here we were hopeful that this hotel would work out. It seemed like the only option that would accommodate a dog. We are loyal Marriott guests and timeshare owners. This hotel was a great disappointment. Overall the hotel condition was dingy. You could hardly tell if the hallways and elevators were ever cleaned because the carpet was...

Thank 525dmc
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your feedback. I want to sincerely apologize that your stay was less than ideal. We opened in 2009 and we have been so busy! I am so excited to report we are on schedule for a renovation!! Come back and check out the new product in Spring of 2017!!

Reviewed 12 November 2016 via mobile

Well the hotel seems to be popular. It was booked up when I got there and could only get a room with 2 doubles. Newer hotel shows a little wear..Nice and friendly staff. Breakfast was pretty basic but hit the spot. I would consider staying here again.

Thank DeltaBravo77
Okinawa Prefecture, Japan
Reviewed 3 November 2016 via mobile

Had the pleasure of staying here for seven days recently for a business trip to Fort Bragg. Can't say enough of how comfortable and welcoming my stay was there. From the attentive staff to the modern and clean rooms. It was very hard to beat. The location is very convenient as a drive to Fort Bragg was less than 15...

1Thank cprimus
Indianapolis, Indiana
Reviewed 31 October 2016

This is our third (i think) stay at a Towneplace suites in the last month. We have been very impressed with each one. The exterior of the hotel looked very new as did the rooms but the common areas here seemed really worn. Customer service was excellent and for that reason alone we would return. Breakfast hours were really limited...

1Thank maxxiep
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for your nice comments and great suggestion! Our breakfast hours are from 6:00 - 9:00 on weekdays and 7:00 -10:00 on weekends. We look forward to your next stay! Tricia Durham General Manager

East Fayetteville, North Carolina
Reviewed 30 October 2016

I loved my stay there the staff is super friendly to include the security guard they have on duty. Rooms have full kitchen including a dish washer. I would recommend the hotel to anyone wanting to stay. Also pet friendly

1Thank Kistlers3
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Music to my ears! We want to thank you for staying with us and taking time to write this wonderful review! Our all suites property is great for families, pet lovers and extended stay! Tricia Durham General Manager

Moses Lake, Washington
Reviewed 29 October 2016

Very friendly staff, clean rooms, night security made us feel safe at all times! The warm and cozy outside fireplace out front and the BBQ grill out by the pool was very enjoyable. Free hot breakfast was yummy and the mid day homemade cookies are deliciouse. I would definately stay there again!!!! Lilly the director of sales is extremly accomodating...

Thank msamylou
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for staying with us! I can't wait to share your feedback with the entire team! Tricia Durham

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Real Living at the TownePlace Suites by Marriott Fayetteville Cross Creek. Our spacious suites include functional space for both living and working. Enjoy our complimentary breakfast, full kitchens in every room, wireless internet, gym, outdoor swimming pool and 24 hour coffee service in our lobby! Our all-suite hotel is located close to the military communities of Fort Bragg and Pope Airfield. When it comes to shopping, both Wal-Mart and Sams Club are conveniently located within walking distance of the hotel, while the Cross Creek Mall is only a short drive away. Additionally, there are 3 restaurants within walking distance; Logan's Roadhouse, Memphis BBQ & Cracker Barrel. We hope you come and experience our excellence at the TownePlace Suites Fayetteville! ... more   less 

Additional Information about TownePlace Suites Fayetteville Cross Creek

Address: 1464 Skibo Road, Fayetteville, NC 28303
Region: United States > North Carolina > Fayetteville
Price Range: RM530 - RM780 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Fayetteville Cross Creek 2.5*
Number of rooms: 93
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Also Known As:
Towneplace Suites Fayetteville Cross Creek Hotel Fayetteville
Hotel Style:
#10 Business Hotel in Fayetteville
#13 Family Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Fayetteville Cross Creek staff and other travellers.
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Questions? Get answers from TownePlace Suites Fayetteville Cross Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high room facing away from the front of the hotel”
 of 5 bubbles BearH928, 17 Feb 2017 | Read review
“Check room for pet smell”
 of 5 bubbles jamesv788, 22 Dec 2016 | Read review
“First floor while construction is on-going.”
 of 5 bubbles HawaiianGringo, 11 Dec 2016 | Read review
“All rooms have kitchens and are very nice.”
 of 5 bubbles msamylou, 29 Oct 2016 | Read review
“The rooms with 2 queen bed are very spacious.”
 of 5 bubbles fredbrown269, 17 Oct 2016 | Read review
5 of 5