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TownePlace Suites Fayetteville Cross Creek

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TownePlace Suites Fayetteville Cross Creek
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138 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Fayetteville Cross Creek
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Showing 137: English reviews
Baltimore, Maryland
Reviewed 6 July 2015 via mobile

Very good hotel with a great location. There are many restaurants nearby (a couple in walking distance). The staff was very friendly. Rooms were large and nice. They have a good breakfast and small sundries shop. I hope to return again soon.

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Helpful?
1Thank MyasisDragon1
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Awesome! That's what we like to hear! We appreciate your comments and support. See you next time! Tricia Durham

Atlanta, Georgia
Reviewed 19 May 2015

The staff here is fantastic. Always pleasant and always willing to assist. The suites are also spacious & comfortable. I will definitely stay here again. I also liked that the hotel was close to a lot of restaurants, shopping, etc.

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Helpful?
Thank misswatson620
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for the kind words! All the employees appreciate it! Have a great summer! Tricia Durham

Fenwick Island, Delaware
Reviewed 3 May 2015

i made this reservation in advance, because they take dogs. But it is not close to I-95. It is clean, and seems to be fairly well maintained. It has a Cracker Barrel in walking distance, a steak house, SAMs Club and Walmart right next door. The hotel clerk was very friendly, and check in was a breeze. I doubt I'd...

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Helpful?
Thank Scs0216
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for your review! We are in the heart of Fayetteville close to Fort Bragg and Cross Creek Mall. Tricia Durham

Lacey, Washington
Reviewed 1 May 2015

The staff at this Marriott was outstanding. I had a meeting place fall through and they were able to accommodate me on last minute notice allowing me to close a pivotal business deal. My clients were very impressed with Lily and her professionalism. Hopefully Marriott will invest in their employees at this location. My room was also very clean and...

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Helpful?
Thank Verne P
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! Thank you so much! I will share your comments with the staff. And Lily is awesome! Tricia Durham

Reviewed 22 April 2015 via mobile

We had a wonderful time, the service at the hotel was top notch. The staff was attentive, friendly and went out of their way to give the boys pizza on our first night. The entire grounds and building were neat and clean. I recommend a stay to anyone traveling in that area. The Lefevre's in Jonhson, Vt.

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Helpful?
1Thank 4766vt
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for the delicious maple syrup! We loved it on our pancakes last Saturday morning! Tricia Durham

Jeffersonville, Vermont
Reviewed 22 April 2015

This was an excellent place to stay. We have never stay in a ore friendly, helpful, clean place. They were there for us every step of the way for our visit. They went above and beyond by getting pizza and drinks for our team. Providing board games for the kids to play. They even let us hang out late on...

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Helpful?
1Thank Stacy S
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

We sincerely appreciate your stay and look forward to seeing you next year! Your team was very well mannered and fun to be around! Definitely brought some energy to the hotel! Tricia Durham

Newport, North Carolina
Reviewed 21 April 2015

I stayed at this hotel during a business trip. Upon arrival there was a line at check in. The receptionist wasn't very courteous and didn't really offer any information for my first time stay. The room was great. Very clean, spacious, quiet and fully stocked. There was a welcome basket with popcorn and some other snacks. The breakfast area was...

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Helpful?
Thank Yadira_Strother
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Isn't that Murphy's law everyone walks in at once! So sorry for the wait and sounds like the staff was a little flustered. I am sure with a little more experience our front desk person will be a pro! So glad you enjoyed the room and the snacks! Hope to see you soon! Tricia Durham

New York City, New York
Reviewed 12 April 2015

Recently had to stay in Fayetteville, NC on business. Although Skibo Road has a number of lower to mid-level hotel choices, all are not equal. Some choices are less friendly, less clean, and less inviting. TownePlace Suites, however, was definitely a good choice. Upon arrival, I was greeted by a representative who excelled at customer service. My room was not...

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1Thank smholst
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for staying with us! We appreciate your comments and feedback. It is always nice to let the staff know they are doing a great job!!

Saint Cloud, Florida
Reviewed 6 April 2015

I would recommend the Front desk to be trained in all aspects of front desk duties, including audit, recognizing Rewards members, knowing when to send maintenance to a room, so on. Sometimes the franchised properties fall short of the Marriott standards. The property is excellent and has a perfect location. The rooms are spacious and perfect for travelers. Marriott properties...

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Helpful?
1Thank Annette S
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

I genuinely appreciate your feedback and would love to speak with you more in detail, if you have an opportunity to call and talk to me. Training is always a high priority for staff members so that we can provide excellent service. Tricia Durham

Silver Spring, Maryland
Reviewed 4 April 2015

If you've been to one of these Marriott brands, you've been to then all, but this place stands out for a few reasons. First, the staff is very attentive and friendly. They maintain a "we're all friends here" vibe while also providing fast and efficient service (even by northern standards). Second, I don't think I have ever seen a hotel...

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Helpful?
Thank LauraonFire
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! What a wonderful review. So nice to hear our hard work is appreciated! We are very excited to announce our new breakfast is rolling out this summer. Hot eggs and Sausage!! Along with some yummy new muffins and healthy treats! Come back and see us! Tricia Durham

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Real Living at the TownePlace Suites by Marriott Fayetteville Cross Creek. Our spacious suites include functional space for both living and working. Enjoy our complimentary breakfast, full kitchens in every room, wireless internet, gym, outdoor swimming pool and 24 hour coffee service in our lobby! Our all-suite hotel is located close to the military communities of Fort Bragg and Pope Airfield. When it comes to shopping, both Wal-Mart and Sams Club are conveniently located within walking distance of the hotel, while the Cross Creek Mall is only a short drive away. Additionally, there are 3 restaurants within walking distance; Logan's Roadhouse, Memphis BBQ & Cracker Barrel. We hope you come and experience our excellence at the TownePlace Suites Fayetteville! ... more   less 

Additional Information about TownePlace Suites Fayetteville Cross Creek

Address: 1464 Skibo Road, Fayetteville, NC 28303
Region: United States > North Carolina > Fayetteville
Price Range: RM527 - RM776 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Fayetteville Cross Creek 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Towneplace Suites Fayetteville Cross Creek Hotel Fayetteville
Hotel Style:
#10 Business Hotel in Fayetteville
#13 Family Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Fayetteville Cross Creek staff and other travellers.
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Questions? Get answers from TownePlace Suites Fayetteville Cross Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high room facing away from the front of the hotel”
 of 5 bubbles BearH928, 17 Feb 2017 | Read review
“Check room for pet smell”
 of 5 bubbles jamesv788, 22 Dec 2016 | Read review
“First floor while construction is on-going.”
 of 5 bubbles HawaiianGringo, 11 Dec 2016 | Read review
“All rooms have kitchens and are very nice.”
 of 5 bubbles msamylou, 29 Oct 2016 | Read review
“The rooms with 2 queen bed are very spacious.”
 of 5 bubbles fredbrown269, 17 Oct 2016 | Read review
5 of 5