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Fairfield Inn Fayetteville

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Fairfield Inn Fayetteville
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199 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Durham, North Carolina
Reviewed 14 February 2017 via mobile

Considering the circumstances the staff was very accommodating. They made sure that when I arrived Thursday I was preblocked in one of their newly renovated rooms. In the mornings when I would come down for breakfast they would ask me about my dad also doing the evening we were greeted by the staff as we were having dinner with sincere...

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Helpful?
Thank bnicty62
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Thank you for taking the time in leaving feedback on your recent stay with us. From the entire staff we hope to see you back with us real soon. Sincerely, Raffael Ormeggio General Manager

York, PA
Reviewed 11 February 2017 via mobile

Upon arriving late at night with family on the way to Florida, the staff was receptive and courteous. The motel room was clean (except for hair on the shower wall), but a little dated. If you stay here, request a room opposite of the main road, since there are folks who like to race their cars (not a quiet activity)....

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1Thank JoshKleinfeld
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We appreciate your feedback, it is an integral part of our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com

Fort Lauderdale, Florida
Reviewed 1 February 2017

When I landed in Fayetteville, I realized that i forgot to make a hotel reservation. So I made one in a hurry at this hotel rather than the newer one down the street. Jacob welcomed me and was so engaging and friendly. On his recommendation, I walked to the Zoe's Kitchen next door for a late lunch. Then I walked...

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Helpful?
1Thank Lisa H
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Lisa, I wanted to thank you for taking the time in leaving a comment for your recent stay. I am happy to see the staff were able to accommodate you and make your trip more pleasant. We certainly hope you would consider us again if travels bring you back to Fayetteville. Sincerely, Raffael Ormeggio General Manager

Toronto, Canada
Reviewed 19 December 2016

Stayed at this location on our way back from Florida. This is an older hotel but very well managed and maintained. This hotel also offers during weekdays a snack and breverage which was nice touch for a Fairfield as those are usually offered at Residence Inn. Hotel was also a waking distance to restaurants and fairly big shopping center. Would...

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Helpful?
Thank Businessdude101
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Thank you for taking the time to complete this Survey in regards to your recent stay at the Fairfield Inn Fayetteville. From the staff and myself, we appreciate your comments and wish you and your family a blessed holiday season. Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com

Reviewed 9 December 2016 via mobile

Very cheerful staff, cozy environment. Pleasant employees. Great location. The rest of my party did not care for the exterior rooms but agreed everyone was hospitable. It seems like the place is in a state of restoration. Maybe it was just general upkeep. Rooms seemed a bit worn but decent enough for a nights stay. Check in guy was great...

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Helpful?
Thank Jeffrey G
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Thank you for sharing your experience at the Fairfield Inn Fayetteville through the Guest Satisfaction Survey. From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Charleston, South Carolina
Reviewed 7 December 2016

This is a fixer upper property of Marriott. The desk staff were excellent. I wish I could rate them differently. However, the room was not very clean. The pillows smelled dirty and the sheets did not seem laundered. There was also trash in the trash cans. I did not sleep under the sheets.

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Helpful?
Thank Allover777
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, I am sorry our hotel did not meet with your approval. We appreciate your comments of the service. Sincerely, Raffael Ormeggio General Manager

Warm Springs, Oregon
Reviewed 14 November 2016

Very quick check in and front desk staff was professional. Small lobby and eating area. Outdoor pool. 1 elevator, but there are outdoor stairs at each end of the building. Rooms are small. Decor is in need of upgrade and remodel. Bed mattress was a little tired, but the pillows were nice. Very small bathroom, ie cannot not close door...

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Helpful?
Thank e h
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear E H, Thank you for sharing information about the hotel on this web site. We appreciate your time and consideration. Sincerely, Raffael Ormeggio General Manager

Orlando, FL
Reviewed 11 November 2016

It's one thing to rate a hotel on it's general appearance but quite another to rate the overall performance of the hotel's management. Basically the room was very clean and presented well however, there was a dead fly on the mirror over the bathroom sink and a used wash cloth on the shower curtain rod that I missed on first...

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Helpful?
Thank paull2002
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We are sorry that your stay was not a good one. I received no e mail or message to contact you but in the e mail we send out to people who check out is my personal cell number incase of any issues. Please feel free to contact me there or at the hotel number 910 487 1400...

Reviewed 8 November 2016

My sisters and I stayed for about 10 days. Our reservations were originally for Fairfield Inn in Lumberton unfortunately, they were shut down due to flooding. We were provided excellent service by all staff, Marcus, Amani, L'Keisha, Toni and Cynthia were exceptional! They went above and beyond to ensure our stay was a pleassant one. Including the General Manager. Always...

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Helpful?
Thank anne M
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again very much. Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com

Lebanon, Virginia
Reviewed 24 October 2016 via mobile

Being a loyal Marriott customer I selected this property solely based on location. Room was Marriott Clean and well appointed. Bed was comfortable and the HVAC worked fine. Staff was super courteous. Breakfast was above average with an excellent selection. Be aware that this property is semi-exterior. If you want the security of an indoor room Ask for a room...

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Helpful?
Thank ClinchMtnMan
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and hope to see you back again real soon. Sincerely, Raffael Ormeggio General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 

Additional Information about Fairfield Inn Fayetteville

Address: 562 Cross Creek Mall, Fayetteville, NC 28303-7246 (Formerly Fairfield Inn Marriott Cross Creek Mall)
Region: United States > North Carolina > Fayetteville
Price Range: RM380 - RM516 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fayetteville 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#14 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Fayetteville staff and other travellers.
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Questions? Get answers from Fairfield Inn Fayetteville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms have direct access to parking lot.”
 of 5 bubbles eh741, 14 Nov 2016 | Read review
“Empty beer boxes on the balcony at the entry to the room just down from mine and cigarette smoke half the night under the door.”
 of 5 bubbles paull2002, 11 Nov 2016 | Read review
“The rooms on the third floor are enclosed and do not have balconies.”
 of 5 bubbles Ladd298, 9 Oct 2016 | Read review
“both interior and exterior rooms”
 of 5 bubbles 905taras, 4 Sep 2016 | Read review
“Our room faced the front...the main strip...good view. room 344.”
 of 5 bubbles soldierboy173, 14 Jul 2016 | Read review
5 of 5