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Red Lion Inn & Suites Fayetteville Cross Creek Mall

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Traveller (65)
Room & Suite (27)
Dining (9)
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Overview
  • Excellent39%
  • Very good17%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“fairfield inn”(25 reviews)
“front desk”(36 reviews)
“parking lot”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)
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213 results
Traveller rating
79
38
49
27
20
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Time of year
LanguageEnglish
79
38
49
27
20
Show reviews that mention
All reviewsfairfield innfront deskparking lotcross creek malloutdoor pooloutside doorsan older hotelwaffleswould stay here againconvenient locationgreat customer servicecookiesraffaellafacilitymicrowave
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1 - 5 of 213 reviews
Reviewed 1 week ago

I arrived late night to the hotel. (1) there was thumping from the 3rd floor room above us for about 15 minutes. (2) breakfast was fine upon arrival again late on the second night there was 2 hand towels and a roll of toilet tissue...More

Thank Carletha J
Response from Ted H, General Manager at Red Lion Inn & Suites Fayetteville Cross Creek MallResponded 2 days ago

Good Afternoon! We appreciate the feedback, and want to thank you for staying with us. We value all insights, and use that to always work to improve results. There was a family emergency in the housekeeping department and we are sorry for the inconvenience caused....More

Reviewed 2 weeks ago

This is a great place to stay. The service is top notch. Very clean and a wonderful breakfast. Close enough to walk to the mall for shopping and close to many restaurants. I highly recommend this hotel. I'll be back and hope it's during the...More

Thank Lorrie K
Response from Ted H, General Manager at Red Lion Inn & Suites Fayetteville Cross Creek MallResponded 2 weeks ago

Good Morning! We appreciate you taking the time to give us feedback, regarding your stay here at Red Lion, in Fayetteville. We value your insight, and we are so happy to hear you were pleased with the hotel and services! Please ask for me, the...More

Reviewed 3 March 2018 via mobile

It’s a cheap hotel with cheap amenities. Not a whole lot more to be said, other than very basic, seemingly pretty clean and in a decent location. They could definitely use some upgrades but it wasn’t a terrible experience.More

1  Thank Gabby_Grizzle
Response from Ted H, General Manager at Red Lion Inn & Suites Fayetteville Cross Creek MallResponded 8 March 2018

Good Morning! We appreciate the time taken to give us feedback, and we value your insights. We are aware of the hotel being a little older, and many guests comment on the staff and service excellence. I am glad you had positive things to say...More

Reviewed 21 February 2018 via mobile

I have stayed here numerous times on my drive South. Each time it’s been under different ownership but even though the price has dropped, still clean, quiet and very comfortable. It’s an easy walk to the Cross Creek Mall and lots of restaurant choices nearby.More

Thank Lisa S
Response from Ted H, General Manager at Red Lion Inn & Suites Fayetteville Cross Creek MallResponded 25 February 2018

Good Morning! We appreciate your taking the time to give us feedback from your stay at Red Lion Fayetteville, NC. We value your input, and are so happy you were pleased with the hotel and services. Please ask for me on your next visit, and...More

Reviewed 10 November 2017

The employees were very friendly and nice. I even got fresh made cookies one night. They changed from a Marriott to Red Lion, while I was staying there, with a couple of small slow glitches, everything went smoothly. The location is great; at a small...More

Thank bobbnick
Response from Ted H, General Manager at Red Lion Inn & Suites Fayetteville Cross Creek MallResponded 28 November 2017

Good Morning! We appreciate your taking the time to give us feedback from your recent stay at our Red Lion Inn & Suites. I am glad to hear you were pleased with the staff and our facilities here. I will share this with the team,...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$63 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Fayetteville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Fayetteville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Room & Suite (27)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Louis G
25 March 2017|
AnswerShow all 5 answers
Response from Lisa H | Reviewed this property |
Hi Louis - I apologize for the delayed response. I agree with Ladd293's answer. The staff are wonderful and very helpful. The Interstate is a 5 to 15 minute drive depending on the time of day. This property is directly... More
0
Votes
henrocking
10 July 2016|
AnswerShow all 4 answers
Response from Raffael O | Property representative |
Hello, sorry for the confusion, we are in the process of getting our food license and until then we are only able to serve a continental breakfast. The evening reception has also been canceled. Sincerely, Raffael... More
0
Votes
Room Tips
"Best to get a room on the mall side of the hotel, the other side has a busy highway."
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"Don't stay!!"
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"Be a Marriott member so you can get the third floor."
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"I like interior entrance rooms. If you like that as well I would advise choosing a 3rd floor room."
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