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Fairfield Inn Fayetteville

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Fairfield Inn Fayetteville
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199 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Fayetteville
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Showing 196: English reviews
Southport, North Carolina
Reviewed 10 October 2016

Instead of riding out Hurricane Matthew near the coast of North Carolina, my husband and I decided to head inland for peace of mind and to use our Marriott certificate. Upon careful consideration, the Fairfield Inn Marriott in Fayetteville was chosen due to relatively close proximity and being a Marriott affiliate. Reservations were made through the Marriott reservation system and...

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Helpful?
Thank Ladd298
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Lillian and Peter, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio General Manager

El Paso, Texas
Reviewed 21 September 2016 via mobile

Below are all of the pictures off hairs in the bathroom area: shower, floor, toiket, and sink. They offered a measily 700 points! Breakfast was great and the service was nice, but the filth is something that I can't overlook. I am still wating to I hear from the manager. I would stay elsewhere in the future.

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Helpful?
Thank Hsphoser36
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Please accept my apologies for your room not being as clean as it should have been. We are conducting an internal investigation as to why this happened and we will be using this to hopefully illuminate it form happening again in the future. We appreciate your feedback. Sincerely, Raffael Ormeggio General Manager

Reviewed 5 September 2016

I had noted in my reservation I would be traveling with my 2 autistic grandsons. Upon arriving the front staff was extremely kind, went out of their way to provide a wonderful room for their needs. The manager Raffael emailed me several times beforehand ( I was on the road and didnt see it) to ask if I had any...

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Helpful?
Thank Tara S
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again in the future. Sincerely, Raffael Ormeggio General Manager

Jacksonville, Florida
Reviewed 26 August 2016 via mobile

When my driver pulled up to this hotel, my first thought was, "this must be a mistake," and indeed it was. Our local contact had given us the wrong hotel. My driver was insistent upon finding somewhere else, but after traveling all day, I was exhausted. The aesthetics of this hotel leaves much to be desired. It is quite aged,...

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Helpful?
Thank drac820
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio

Williamsburg, Virginia
Reviewed 13 August 2016 via mobile

Most of the reviews here are spot on: good breakfast, outstanding and helpful staff, convenient location to key sites in Fayetteville. It is an older property but appears to have been recently updated. One area they need to work on is the air conditioning which was unable to effectively remove the summertime humidity in our two rooms.

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Helpful?
Thank pgolden
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio

Lebanon, Pennsylvania
Reviewed 14 July 2016

We walked into the lobby around 4:pm after a 7 and half hour trip from PA. and was greeted with hi welcome to Fairfield Inn..Right from the start we new that it was going to be a good stay...We got a room on the third floor which was easy to get to and had everything that we needed.The room was...

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Helpful?
Thank soldierboy173
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager

Reviewed 25 June 2016 via mobile

My family and I stayed here for a night and was pleasantly surprised. I have to admit after reading the reviews I was a little skeptical as some were harsh. But I found Fairfield to be clean, very clean. Their breakfast is great, a lot to choose from. And I have picky eaters and we all left breakfast feeling satisfied....

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Helpful?
Thank mydogtuscan1
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager

Weston, Connecticut
Reviewed 23 May 2016

I've stayed in a ton of Marriotts across the U.S. and in Europe. This was the worst property I've ever been too. The rooms are on a catwalk with the door opening to the outside. The property is run down and poorly maintained. The breakfast room is way too small. The properly is on a busy road and too close...

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Helpful?
1Thank Rich M
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Rich M. I am sorry your stay at our hotel was not a good one. We are one of the first Fairfield Inn's ever built, and in those days they had two exterior corridors. We appreciate your comments about the condition and have worked on it since the winter and the property is looking much better now. We hope...

Bakersfield, California
Reviewed 18 May 2016 via mobile

This Fairfield is not as visually appealing as the others I have used. However, it's breakfast and Manager's complimentary dinner is much better. The staff is very friendly like all other hotels. It is very close to the Fort Bragg south gate which fitted our needs.

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Helpful?
Thank DMWood9515
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Crystal, From the entire staff and myself, we thank you from mentioning our great breakfast and look forward in serving you again real soon. Sincerely, Raffael Ormeggio General Manager

New Jersey
Reviewed 16 May 2016

I would give the hotel a 1 but the staff is a 5 so 3 it is. The hotel has most of the rooms opening to the outside, if you are on the bottom floor, that means the parking lot. Only one top floor has an enclosed hallway, but you have to go outside to take the elevator up. The...

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Helpful?
Thank Flantastic-Four
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We all want to thank you for taking the time in filling out this survey. We appreciate your feedback and hope to see you again one day. Sincerely, Raffael Ormeggio General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 

Additional Information about Fairfield Inn Fayetteville

Address: 562 Cross Creek Mall, Fayetteville, NC 28303-7246 (Formerly Fairfield Inn Marriott Cross Creek Mall)
Region: United States > North Carolina > Fayetteville
Price Range: RM377 - RM514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fayetteville 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#14 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Fayetteville staff and other travellers.
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Questions? Get answers from Fairfield Inn Fayetteville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms have direct access to parking lot.”
 of 5 bubbles eh741, 14 Nov 2016 | Read review
“Empty beer boxes on the balcony at the entry to the room just down from mine and cigarette smoke half the night under the door.”
 of 5 bubbles paull2002, 11 Nov 2016 | Read review
“The rooms on the third floor are enclosed and do not have balconies.”
 of 5 bubbles Ladd298, 9 Oct 2016 | Read review
“both interior and exterior rooms”
 of 5 bubbles 905taras, 4 Sep 2016 | Read review
“Our room faced the front...the main strip...good view. room 344.”
 of 5 bubbles soldierboy173, 14 Jul 2016 | Read review
5 of 5