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Hampton Inn Franklin

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584 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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St. Petersburg, Florida
Reviewed 3 days ago NEW

Great hotel that has been recently renovated. Location is close to downtown Franklin, local shops and food places. Staff goes to extra mile to help you have the best stay. Breakfast is more than the standard contential. 24 hour coffee. Definately recommend.

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Helpful?
Thank huff222
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. You are extremely kind and we appreciate your patience during our renovations! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the...

Gainesville, Ga
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

All the staff here are "innkeepers" and do a fantastic job. We were especially impressed with the professionalism and friendliness of Tonya who greeted us. Tonya even gave us a call in the room to make sure everything was to our liking and to offer assistance. Love the pre-check in option. Lobby and breakfast area were warm and inviting with...

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Thank trojan77
About Hotel's Favourite Review
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. I will be sure to share your kind words with Tonya..You have made our day!!! Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take...

Winston Salem
Reviewed 1 week ago

Hotel is being renovated but did not bother us during quite time. Staff is friendly and helpful with directions and restaurant guide. Breakfast was good. Hot bacon, gravy, toast and pastries. Clean and user friendly at the buffet.

Review collected in partnership with Hampton
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Thank Kathy M
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again....

Jefferson, GA, United States
Reviewed 1 week ago

I do not believe the staff could have offered any more genuine hospitality. Although undergoing a major renovation, we had a great stay with a very nice room that provided a quiet night's rest. The complimentary breakfast was tasty, filling, and served in a clean environment.

Review collected in partnership with Hampton
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Thank Tim L
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again....

Greenville, South Carolina
Reviewed 2 weeks ago

Hotel is currently being renovated and only the second floor is available. The outside is horrible completely stripped and the entrance canopy is missing. I was shocked when I arrived caught completely off guard. I'm my opinion this facility should be closed until renovations are completed.

Review collected in partnership with Hampton
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Thank M5539WRjamesp
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I am sorry for any confusion as we are remodeling our hotel. It is listed on our website, 800 number and advised during reservations. We have only two more months and then our hotel will be brand new. I hope you will stay with us again on your next visit and our renovations should be completed. Thank you again for...

Reviewed 2 weeks ago

Please read the room descriptions and confirm the bed types. I was booked into a double bed at this Hampton Inn. I didn't think Hampton Inn even had rooms with just one double bed. For me, this hotel is further out of Franklin and further from hiking and other activities than I wanted.

Review collected in partnership with Hampton
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Thank Kendra-Sue D
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

I am sorry for any confusion please always contact the front desk with any concerns as we are here to make your stay as pleasurable as possible. I do hope you stay with us on your next visit to our little town. Your Friends in the Mountains

GREENWOOD, United States
Reviewed 4 weeks ago

Motel was clean, peaceful and staff was friendly. Stay was pleasant and we felt safe in our room as well as outside the lobby. The décor had the feel of a modern cabin. This was our second stay here and we will be back again.

Review collected in partnership with Hampton
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Thank Thomas C
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again....

Swans Island, Maine
Reviewed 16 March 2017

The desk clerks are nice, especially Donna on nights and the rooms are clean. However rooms are smaller and less well appointed that I expect from a Hampton Inn (I am a Diamond Member). The mountain views are over a parking lot from which people can see in as easily as you can see out see the heavy light obliterating...

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Thank james d
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. You had been staying with us for 12 nights and I know the remodel is trying to say the least. Our contractors were dealing with high wind the day you called at 6pm and did ran 30 mins behind. I apologized. As I offered the day...

Sarasota, Florida
Reviewed 14 March 2017

Only the 2nd floor was available, however it is not tourist season so i see why they are doing it now. Average hotel as all the Hampton Inns are pretty much the same, nice view, sits on top of the mountain.

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Thank Rmc4780
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

Thank you again for your kindness. All new hotel in about two months!!!!! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure...

Potomac, United States
Reviewed 11 March 2017

Great service, good location, easy to find. Our stay met expectation, personnel was friendly, breakfast area clean and quality ingredients. Rooms were comfortable and spacious, will stay at this hotel next time for sure. Just hurry up with construction to reduce noise during the day...

Review collected in partnership with Hampton
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Thank A47LOmanuelp
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED…. Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home. When your travels take you to the mountains again, we’d be honored to have you stay with us again....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning

Additional Information about Hampton Inn Franklin

Address: 244 Cunningham Rd, Franklin, NC 28734-7576
Region: United States > North Carolina > North Carolina Mountains > Franklin
Price Range: RM460 - RM797 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Franklin 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Hotel Franklin
Franklin Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Franklin staff and other travellers.
3 questions
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Acworth, Georgia
over a year ago
Savannah, Georgia
10 months ago

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Questions? Get answers from Hampton Inn Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing front get afternoon sun, but also may have nice sunsets. Ice/vending clustered near elevator.”
sp00nbread, 28 Jan 2017 | Read review
“make sure you get a hold of the fresh baked cookies they always seem to have on hand”
RandyCP, 4 Jan 2017 | Read review
“Hilton App is the best option to choose your own room”
366margarett, 28 Nov 2016 | Read review
“try to get a room upstairs.”
LisaD190, 5 Sep 2016 | Read review
“If you stay here....ask to see your room before you unpack”
lordskd, 3 Sep 2016 | Read review
5 of 5