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BEST WESTERN Gastonia

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192 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Charlotte, North Carolina
Reviewed 3 days ago NEW

If you're looking for a place to stay then look no further! This hotel is amazing! Wonderful Staff! They treat you as if you're one of there own, always go out of there way to make sure that you're stay is comfortable.

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Helpful?
Thank christopherbriank
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for the kind words about our amazing and Friendly hotel. I’m very pleased that we met your needs in all ways. I hope you will tell others about our accommodating property and that you can come to stay with us again soon. It will be our pleasure to serve you again and again. Sincerely, Hotel Manager

Reviewed 6 days ago NEW

We discovered Best Western on a recent trip to Ohio and decided that we would try others on the chain. So far, we have not been disappointed. The staff is very pleasant and helpful. Breakfast offered is substantial and has many options even if you have to stay for a few days. Will continue to use this chain for accommodations....

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Helpful?
Thank Mindy W
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for your comments. I hope you enjoyed your stay with us, and I appreciate the comments you offered. We take pride in offering the best possible guest experience. I hope you will make us your first choice every time you visit this area. Sincerely, Hotel Manager

Baltimore, Maryland
Reviewed 1 week ago

The carpet outside of rooms near the ice machine stays wet. This will lead to mildew. Non-smoking rooms smelled like smoke. The bathtub would drain extremely slow. The beds are hard. Not a lot of room in the breakfast area. Room towels had yellow lines on them.

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Helpful?
Thank 206d2016
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that you had a bad experience here, for whatever reason. I nevertheless understand if we let you down in some way or failed in cleaning. We have a long history of satisfying our guests, and I regret that we couldn’t satisfy you. You can rest assured that we’ll do a better job for...

Reviewed 5 weeks ago via mobile

Staff was very great and eager to help in anyway. The rooms were very clean and very up to date. Close and convenient to restaurants. Very nice breakfast bar with fresh fruit and convenient to go bags if you're in a hurry. Highly suggest you stay here, you won't regret it

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Helpful?
Thank Cheyenne H
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for the kind words about our clean, updated and comfortable hotel. I’m very pleased that we met your needs in all ways. I hope you will tell others about our accommodating property and that you can come to stay with us again soon. It will be our pleasure to serve you again and again. Sincerely, Hotel Manager

South Hill, United States
Reviewed 1 November 2016

Everyone and everything was much better than I had expected. Wish I could have stayed longer. Will definitely plan future trips through that area to stay at this particular hotel. The check-in person was joyful and helpful. The breakfast was restaurant quality.

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Helpful?
Thank Susan B
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for your kind words about our Friendly front desk staff.. we have shared your review with the staff and was appreciated for their joyful customer service. We’ll be here for you when you visit this area again, and I hope you will indeed recommend us to others. Sincerely, Hotel Manager

Reviewed 7 October 2016 via mobile

The room was clean and a nice size. The transformers blew in the middle of the night so we didn't have any AC but we did get money back so it all worked out! The continental breakfast was okay, the biscuits were hard though. It's very close to everything and would definitely stay again if visiting family!

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Helpful?
Thank foreverhis1223
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for your kind comments and I am glad you find our room clean and nice size. I’m glad you liked the breakfast too. We hope you be your first choice every time you come to the island and a place you recommend frequently to others. We look forward to serving you again soon. Sincerely, Hotel Manager

Reviewed 5 October 2016 via mobile

Spent the weekend here and it was nice for the price. No issues aside from stairs and that's just because I'm lazy. Room was clean and comfortable, breakfast was good, and my boyfriend loved the misting option on the shower head in the bathroom. Definitely will stay here again soon.

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Helpful?
1Thank Kaitlin B
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for your comments. I’m glad that you find our hotel rate reasonable and our hotel room clean and comfortable. Your Positive comment was shared with the breakfast staff. Our goal is always to exceed guest expectation. When you need us again in the future, you can count on us to be here for you. Sincerely, Hotel Manager

Bethlehem, Pennsylvania
Reviewed 17 September 2016

Stayed here before. A nice place with very nice employees. Check-in and Check-out problem free. The room is very nice. Places to charge devices are adequate. Breakfast was standard fare. Breakfast room was very warm. Needs a fan of some wort.. I used a coupon with no problems at all. This I liked a lot. Easy access from I85. If...

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Helpful?
Thank George G
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a Nice and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having...

Reviewed 13 September 2016 via mobile

I don't complain here. I will tell you it's .an average motel. The rear part faces the interstate. The rooms (We got 2) are typical style, nothing fancy. The beds are for a motel thats lower in price. They are slightly lumpy. The a/c struggles to make the room cool, it's a wall unit near the door. So turn it...

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Helpful?
1Thank sunmanfl
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Coastal South Carolina, South Carolina
Reviewed 29 August 2016

My daughter and I were looking for a safe,clean well run hotel and we found all those things at this Best Western in Gastonia NC.Great nights sleep,top of the line mattress and pillows and a great breakfast,friendly people that made us feel welcome.

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Helpful?
Thank Brenda B
BwGastonia, Webmaster at BEST WESTERN Gastonia, responded to this review

Dear Guest, Thank you for the review. I’m pleased that your overall experience with us was a pleasant one, and I appreciate your thorough comments. We’re involved in a continuous improvement process, and your comments will help us get ever better. You can be sure we’ll be here for you in the future if you need us. Sincerely, Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The great location of our Gastonia hotel nearby a shopping mall makes travel easy for all of our guests.Our Gastonia hotel is right off of Interstate 85 with close proximity to restaurants. With three restaurants adjacent to the property and many more within one mile, guests at this Gastonia, NC hotel never have to travel far for a great meal. Take advantage of our great prices, too, whether you’re passing through, vacationing in town or want to stay close to Charlotte but outside the hustle and bustle of the city.Hotels in Gastonia offer guests a quiet, peaceful location and great value. The Daniel Stowe Botanical Garden is a beautiful nearby retreat, and many of our Gastonia hotel guests are in town to soak in the abundance of Mother Nature. This Charlotte-Gastonia hotel is also convenient to the CIAA® Basketball Tournament, and we proudly host visitors and participants from around the country.The U.S. National Whitewater Center is also located in town and many of our Gastonia hotel guests are rafters, kayakers and outdoor enthusiasts. Kings Mountain National Park is a short drive away, a favorite spot for hikers, campers and backpackers. Whether you prefer water recreation or staying on dry land, there’s something for everyone nearby.The Schiele Museum of Natural History and Christmas Town USA also draw guests to our Gastonia hotel. However, many business travelers also favor our property when they need a clean, comfortable space to take care of their work. Employees of Rochling Engineering, Gastonia Technology Park, Stabilus and Dole® all frequently stay with us. If you’re here for work with Eaton Corporation, Parker Hannifin or CaroMont/Gaston Memorial Hospital, count on us to provide you with the friendly service, quiet accommodations and spacious rooms that you need. Many key businesses are a short commute away.Book your next stay at BEST WESTERN Executive Inn, where southern hospitality really means something! ... more   less 

Additional Information about BEST WESTERN Gastonia

Address: 360 Best Western Ct, Gastonia, NC 28054
Region: United States > North Carolina > Gastonia
Price Range: RM303 - RM476 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gastonia 2.5*
Number of rooms: 63
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Also Known As:
Best Western Executive Hotel Gastonia
Gastonia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gastonia staff and other travellers.
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over a year ago
Kings Mountain, North Carolina
over a year ago

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Questions? Get answers from BEST WESTERN Gastonia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is ground level and lobby.. don't want steps? Book on the second floor.”
 of 5 bubbles thomaso2013, 9 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles greenet9802, 6 Jun 2016 | Read review
“Not a convenient place if you have to take a pet outdoors.”
 of 5 bubbles 320carar, 18 May 2016 | Read review
“Insist on a room on floor 2 or above and on the opposite side of the highway.”
 of 5 bubbles ps536, 7 May 2016 | Read review
“Choose elsewhere.”
 of 5 bubbles chrisrT6196QX, 5 Apr 2016 | Read review
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