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Fairfield Inn & Suites Greenville

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Overview
4.0
6 reviews
  • Excellent67%
  • Very good0%
  • Average0%
  • Poor33%
  • Terrible0%
2 weeks ago
“Hunt Family Reunion July 19-22, 2018”
2 weeks ago
“Great new hotel ”
AMENITIES
Parking
Breakfast Available
Non-Smoking Hotel
Multilingual Staff
Facilities for Disabled Guests
Housekeeping
2 Star accommodation
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Additional information
Offers from Fairfield Inn & Suites Greenville
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Greenville
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6)
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1 - 5 of 6 reviews
Reviewed 2 weeks ago via mobile

Excellent choice we made to stay there for our family reunion...We had assess to the board room where we held our meet and greet...The desk was courtesy and awesome... The Hotel is spotless...The children enjoyed the pool... They had the best complimentary break and the...More

Thank Annette L
Response from Lori A, General Manager at Fairfield Inn & Suites GreenvilleResponded 2 weeks ago

We greatly appreciate your kind words regarding the hotel and staff. It was our pleasure to host your reunion.

Reviewed 2 weeks ago via mobile

Best staff ever! Friendly helpful the place was clean . Good breakfast indoor pool ! My kids were begging to stay . Wouldn't stay anywhere else in Greenville. Thanks Lori for the great customer service.

Thank toic306
Response from Lori A, General Manager at Fairfield Inn & Suites GreenvilleResponded 2 weeks ago

Thank you so much for your positive comments about our hotel. We hope to see you again when your travels bring you back to the area.

Reviewed 4 weeks ago

My wallet disappeared during my stay and I was given the absolute worst customer service by manager Laurie and the front desk associate Eileen. Given the run around. Called a liar. Laughed at. It was absolutely outrageous. It's not even like I was accusing anyone...More

Thank Jkara18
Response from Lori A, General Manager at Fairfield Inn & Suites GreenvilleResponded 3 weeks ago

As a professional in the hospitality industry, I choose to not go into the details of your particular situation or the reputation damaging allegations you made against myself and my staff that were proven to be false. We have reviewed the way we handled the...More

Reviewed 4 weeks ago via mobile

We stayed here this past weekend and we were satisfied. The hotel was very clean, breakfast was great, staff was excellent, and the room was great! It was close to everything for us. We would definitely stay here again. The front desk staff was so...More

Thank Luvmybabies33
Response from Lori A, General Manager at Fairfield Inn & Suites GreenvilleResponded 4 weeks ago

Thank you for the positive review of the hotel and staff. We all work very hard to provide the type of experience you had while a guest in the hotel. Should you return to the area, it would be our pleasure for you to stay...More

Reviewed 11 July 2018 via mobile

I wouldn't spend my money at any Fairfield Inn hotels again. I was very disappointed in this hotel my daughters wallet was stolen from her room. The general manager did not want to help her or the police to find out what happened. The general...More

1  Thank Maggie W
Response from Lori A, General Manager at Fairfield Inn & Suites GreenvilleResponded 4 weeks ago

Maggie W, I apologize that you did not like the way I handled the situation. I took the correct steps to address the situation within 15 minutes of it being brought to my attention. I was able to provide the lock interrogation to your daughter...More

View more reviews
About
Amenities
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Price range
US$136 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Reservation Options
TripAdvisor is proud to partner with Booking.com, Marriott, Agoda, Priceline and getaroom.com so you can book your Fairfield Inn & Suites Greenville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > North Carolina > Greenville
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