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BEST WESTERN Hendersonville Inn

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BEST WESTERN Hendersonville Inn
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400 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hendersonville Inn
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Showing 393: English reviews
Louisville, United States
Reviewed 12 November 2015

I stay at this property on my way to and from Florida and it is a wonderful find. The rooms are extremely clean and include all of the necessities - big screen LGE TV, refrigerator, coffee maker, microwave. The convenience of parking and unloading right into your room (vs long interior corridors). The location is great - right off I-26...

Review collected in partnership with Best Western
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Thank Patrice P
Marietta, Georgia
Reviewed 10 November 2015

We had traveled a long way. When we arrived the night clerk had our reservation ready and we were in and out of the lobby in 2 minutes. Very friendly. Room was clean and adequately stocked. Breakfast in the morning was hot and there were many selections. Good place to stay. Will use this inn again if needed.

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Thank tom g
Goose Creek, South Carolina
Reviewed 9 November 2015

I always stay at this Best Western when I visit Hendersonville. The staff are very attentive and the rooms have been renovated. Breakfast every morning is absolutely delicious. This is the best price for your money in that city.

Review collected in partnership with Best Western
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Thank CJSIMONS
gm34113, Front Office Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of our hotel, we appreciate your kind words. We were happy to hear that you enjoyed our deluxe breakfast buffet. We will look forward to seeing you the next time you are in Hendersonville, NC.

Indianapolis, United States
Reviewed 31 October 2015

The only fresh fruit available was apples. We wanted oranges and or bananas. The only eggs available were those "fake" powered eggs except for one morning when they offered hard boiled eggs. We went to local grocer and bought our own oranges and hard-boiled eggs. Kinda defeats the purpose of a "free breakfast," doesn't it. We stayed four nights, and...

Review collected in partnership with Best Western
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Thank Zachary D
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of your stay at our hotel, your comments are important to us. We are sorry to hear that you did not enjoy our breakfast buffet, we do offer many options for all our guests in including fresh Hendersonville Apples. We will certainly look into adding different fruit options in the future. Also, all of...

Reviewed 13 October 2015 via mobile

Management was extremely unpleasant, with an admittedly greedy approach to their guests and regular customers. They confessed to gouging customers during peak times, and clearly did not want to talk about accommodating their regular, off-season business travelers. I will never return, and they have lost at least 10 nights' stays per year, all because of their greed for one night's...

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1Thank PapaKiki
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for taking the time to share your opinions of your recent stay at our hotel, your comments are important to us. I am sorry you were unhappy with our "peak" rates during the busiest week of the year. I think that you would find that our rates were in line with other hotels and competitive to the market...

Dacula, Georgia
Reviewed 12 October 2015

This is a nice BW in Hendersonville NC I used for business. Very clean and updated with good access to town, the interstate and restaurants. They have a Mexican restaurant in the building for lunch and dinner. Bfast was good in the morning with hot selections.

Review collected in partnership with Best Western
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1Thank Mark H
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of our hotel, we appreciate your kind words. We were happy to hear that you enjoyed our deluxe breakfast buffet and Mexican restaurant, El Paso. We will look forward to seeing you the next time you are in Hendersonville, NC.

Tampa, Florida
Reviewed 12 October 2015

First the good. Friendly staff and good hot breakfast. Good location south of Asheville. Now the bad, Fix the door locks. Apparently not the only one stating this. We went for breakfast and got back and could not get in the door. Maintenance man came and stated that was a problem at the hotel. Then get them fixed, first hotel...

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1Thank Hogride
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of your stay at our hotel, your comments are important to continued success. We are sorry to hear that you had problems with your door lock while you were here, sometimes the electronic locks an be temperamental at times. We do our best to do preventative maintenance on these locks, but sometimes unexpected issues...

Louisville, United States
Reviewed 10 October 2015

Stayed two separate nights driving to and from Florida this week. Had problems with both room doors. First was impossible to open. Manager said we turned it the wrong way but we had tried both ways. Room had over powering smell of deodorizer. Mattresses too soft and sagged. Cosmetic updates to an older hotel are nice. Of the four desk...

Review collected in partnership with Best Western
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1Thank Linda Y
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of your stay at our hotel, your opinions are important to our continued success. We appreciate your observations during your stay, these will be helpful learning tools for those involved. They will be shared with all staff. Please remember us the next time you are in the Hendersonville, NC. area, it would be our...

Nashville, Tennessee
Reviewed 27 September 2015

Had just fallen asleep when the mattress spring sprung and popped me right in the ribs. Needless to say, was awake for awhile. Finally fell asleep around 2:30 a.m. and then the phone began ringing at 3 a.m. for no reason. So, no sleep after that except for maybe 30 minutes. Complained the next morning. Staff did not seem to...

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1Thank djones5
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am sorry to hear of your bad experience with us, we certainly should have handled these concerns much better. Your concerns will be shared with the staff and will be helpful tools for handling these situations in the...

Aiken, South Carolina
Reviewed 20 September 2015

This was a last minute booking on our trip and were glad that they had a room. The overall stay was nice, it was a little difficult for my elderly mother to make her way up and down the stairs, but she took it slow and was ok. At least the beds were comfortable!

Review collected in partnership with Best Western
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Helpful?
Thank parkerpl73
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review

Thank you for your for your recent review of your stay at our hotel, your shared experiences are import to or success. We are glad to hear that you enjoyed your stay with us and our comfortable beds. The next time you stay we will make sure you get a first floor room for your Mother's convenience. Thanks for staying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hendersonville Inn

Address: 105 Sugarloaf Rd, Interstate 26 and 64 East, PO Box 669, Hendersonville, NC 28792-9326
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Price Range: RM330 - RM615 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hendersonville Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Hendersonville Hotel Hendersonville
Hendersonville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hendersonville Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Hendersonville Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in the back of the hotel and felt safe and secure. The front facing rooms have a better view.”
 of 5 bubbles Bronstone, 19 Dec 2016 | Read review
“Rooms on the back side of the hotel are probably quieter.”
 of 5 bubbles warrenc401, 15 Nov 2016 | Read review
“On the ground floor facing the interstate I did not hear the traffic. The room A/C Heater unit was fairly quiet also.”
 of 5 bubbles drchappell139, 13 Nov 2016 | Read review
“Rooms on the backside are quieter.”
 of 5 bubbles tn48, 9 Oct 2016 | Read review
“In every area of this hotel is great. Any room is clean here.”
 of 5 bubbles mzsherry0143, 5 Oct 2016 | Read review
5 of 5