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Biltmore Suites Hotel

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Traveller (56)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent33%
  • Very good22%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (215)
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LanguageEnglish
67
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All reviewsjacuzzi suiteroom was cleanstay at this hotel againhigh point ncryankandigreensboroproteingmaccommodationsratesmicrowavemaintenanceheadsinterstatehighpointfireplace
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31 - 35 of 215 reviews
Reviewed 11 May 2017

First ROOM VERY uncomfortable and bathroom very ugly needs a overhaul with new tub and sink and toilet husband stated he could smell an odor and 2nd room better quality matresses bathroom a little better

Review collected in partnership with this hotel
Thank Elvira C
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 2 June 2017

We are currently updating bathrooms. Thanks for your feedback.

Reviewed 10 May 2017

Overall the hotel was in a good location for us. However: it was too noisy (guests talking outside), worn down sofa in the room, loose bathroom tile as you entered the room, breakfast options very limited and no one was around to help.

Review collected in partnership with this hotel
Thank Laura M
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 2 June 2017

Thanks for your feedback. We are currently updating tile in bathrooms.

Reviewed 10 May 2017

Poor as far as cleanliness and overall appearance. Lipstick stains, slight odor on pillows, sheets wrinkled as they had been slept in. Front desk were not very friendly, they were short when answering questions and somewhat rude.

Review collected in partnership with this hotel
Thank Beverly D
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 2 June 2017

Thanks for your feedback. Review in costumer relations is now on our training list.

Reviewed 10 May 2017

The staff at checkin was great and very helpful. The hotel was booked upon my arrival, but I was given other options and while doing so another room became available. The room was clean and up to my standards.

Review collected in partnership with this hotel
Thank Amy N
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 2 June 2017

Thanks for the feedback. So happy you could stay with us.

Reviewed 10 May 2017

Nice room; comfortable and very very spacious! Reception was nice; welcoming; breakfast could have been a little more offered; fresher; but overall I liked it and will definitely return. The TV could have more instructions; there were two remotes; next time leave instructions; thanks.

Review collected in partnership with this hotel
Thank Y5369SRtinaw
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 2 June 2017

Sorry about the TV we will be putting instructions in rooms for guest.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$83 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$83 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (56)
Room & Suite (34)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Beth N
22 August 2016|
AnswerShow all 3 answers
Response from Kandi H | Property representative |
yes 10 pet fee per dog per night
0
Votes
Tony E
12 February 2015|
Answer
Response from Kandi H | Property representative |
No only one room is a fireplace suite. To check availability for the fireplace suite please call the hotel. We look forward to hearing from you. Kandi
0
Votes
Room Tips
"I like first floor rooms"
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"Get as far away from the street as possible. Noisy all through the night"
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"Pick another hotel"
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"Rooms away from road front of building on south side is quieter."
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