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Courtyard High Point

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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
East Rutherford, New Jersey
Reviewed 2 weeks ago via mobile

It's a very nice hotel. I believe it opened this past spring. The staff were very friendly and accommodating. The rooms are large and clean and the room rates are very reasonable. I will definitely stay here again.

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Helpful?
Thank Steven F
Marshfield, Massachusetts, United States
Reviewed 3 weeks ago

This motel is a class place. Well appointed and located to the university.Rooms are spacious, Staff was cordial and our stay was most enjoyable. Would definitely recommend this hotel and we would stay there again next time in town

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Helpful?
Thank Normann B
Cincinnati
Reviewed 4 weeks ago via mobile

We booked this stay because we were going furniture shopping. Our first disappointment was that the sink barely drained. The next morning we found that the hairdryer, put away in a little pouch, was in pieces. The hotel clerk barely apologized when I took it to the desk to get a different one. The ice machine stopped working. And the...

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Helpful?
Thank BevyG___9
Ken L, General Manager at Courtyard High Point, responded to this review

Dear Valued Guest, I would like to apologize for the inconvenience and concern you shared with our team. We pride ourselves in exceeding your expectations and when notified of an issue strive for quick resolution. I value your loyalty and would appreciate the opportunity to serve you in the future. Please feel free to contact me directly for your future...

Richmond, Virginia
Reviewed 2 November 2016

We made an emergency stop after a stressful accident. The hotel staff was superb!.The room was very comfortable as well as a great breakfast. This courtyard breakfast really did stand out! A superb chef! We were delighted with the stay. Will look for this location again!

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Thank letsgo452
District of Columbia
Reviewed 17 October 2016

It was a good stay, but the hotel doesn't offer complementary hot breakfast. The neighbor is very quite after mall hours, and nothing to do at night. Other than the amenities, clean and good hotel. Wifi is very speedy; ~ 100 mb per sec.

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Helpful?
Thank 8Oiseaux
Ken L, General Manager at Courtyard High Point, responded to this review

80iseaux, I appreciate your comments and thank you for the positive scores. Marriott Courtyard hotels do not offer free breakfast buffets like some other brands but instead offer a variety of healthy, cooked to order breakfast options and an array of Starbuck beverages. We look forward to your next stay with us. Best regards, Ken

Nashville, TN
Reviewed 10 October 2016

We've stayed here twice and tried to stay her more often but for HPU events it is always always booked early. Every visit has been great, make sure you ask for HPU rate if there for HPU. Room is always clean and service is always wonderful. Nothing much else to say. What I've come to expect from a Courtyard and...

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Thank Angela S
New Jersey
Reviewed 5 September 2016 via mobile

The property and rooms are gorgeous. There is a nice courtyard to sit out back and a nice lobby to sit in as well. The bistro is cute, I had the breakfast and it was good. The fitness center has 2 treadmills, and elliptical, bike, and Dumbbells. Unfortunately, my air conditioner in my room (232) would become very loud during...

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Helpful?
Thank tburg1760
Ken L, General Manager at Courtyard High Point, responded to this review

We appreciate your positive comments about our staff service and hotel amenities. We also apologize that your in-room a/c unit did make some noise during the night, we have since replaced this unit as we strive to deliver quick resolution to all guest concerns. It would be my pleasure to welcome you back to the High Point Courtyard when the...

Reviewed 29 August 2016 via mobile

The room was hot. We had the AC turned all the way down and out of three people we all had to sleep with no covers on because the room was not cool enough. We were too busy with family to complain and we would leave early in the morning and come back late in the evening. It was semi-...

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Helpful?
Thank jascoman1
Ken L, General Manager at Courtyard High Point, responded to this review

Horrible, First of all my sincere apologies for any uncomfortable issues you and your guests encountered during your stay with us. As a hotel team we are focused on exceeding your expectations and in this case we failed. It is our desire and goal to respond quickly and effectively to all guest issues once they are brought to our attention...

Haymarket, Virginia
Reviewed 14 August 2016

The High Point, North Carolina Courtyard is everything one would expect from Marriott. Our overnight stay was comfortable and of course the entire property was sparkling. After a very long travel day, we opted to use the carryout service of the in-house cafe. A couple glasses of wine and a French Dip sandwich and we were happy travelers. Both the...

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Thank twowanderers20169
Statesville, United States
Reviewed 6 August 2016 via mobile

The rooms were very nice, clean and elegantly decorated. The front desk service was very nice also. I rated a four instead of a five only because each morning when I went downstairs to order breakfast from their Bistro, it took forever to get the food and two out of three mornings they got my drink order incorrect

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Helpful?
Thank Laura K

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard High Point

Address: 1000 Mall Loop Rd, High Point, NC 27262-7656
Region: United States > North Carolina > High Point
Price Range: RM567 - RM860 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard High Point 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Courtyard By Marriott High Point Hotel High Point
High Point Marriott
High Point Courtyard
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Questions & Answers

Questions? Get answers from Courtyard High Point staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little difficult to find. Bear with your directions or GPS, it's worth it. Very comfortable. Super management!”
 of 5 bubbles letsgo452, 1 Nov 2016 | Read review
“Stay away from Radisson, Downtown Main St, High Point..disgusting!!!!”
 of 5 bubbles 768keyw, 3 Aug 2016 | Read review
“Ask for a room overlooking the little lake area behind the hotel.”
 of 5 bubbles boogieboybaxter, 18 May 2016 | Read review
“Mine was on the top floor so that likely helped since there was no one over me.”
 of 5 bubbles DrSteve6872, 14 Jan 2016 | Read review
“Rooms at the back of the hotel over look trees. Balcony rooms have a sliding door to let in fresh air but no balcony chair.”
 of 5 bubbles golftravel_11, 9 Jun 2015 | Read review
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