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Candlewood Suites Jacksonville

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Traveller (41)
Room & Suite (14)
Pool & Beach (1)
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Overview
  • Excellent56%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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All reviewscooking utensilsfresh baked chocolate chip cookiesnice towelsdvd playerlarge bathroomdollar treestaff was very friendlylittle thingsfront desk personnelstay there againother hotelsminute drivenice staymct graduationbusiness tripgreat customer servicefull kitchen
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1 - 5 of 99 reviews
Reviewed 2 weeks ago via mobile

We are both IHG members first time at a Candlewood Sites though . Front desk service was good The room was clean but could use a deep clean bathroom sink has a crack down the center of it Lots of noise from outsideMore

Thank Julian P
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 6 days ago

Hello Julian P, It's good to know that your first experience with Candlewood Suites went well, thanks to our wonderful reception staff and the tidy room. As loyal IHG members, your comments inspire us to consistently deliver True Hospitality! Please be assured that your feedback...More

Reviewed 24 February 2018

Had never stayed at a Candlewood Suites, but generally like the ihg brand. Walked in and no one at front desk, because the employee was busy watching some reality program. When I was able to have her come to the desk, she was unable to...More

Thank Culinarium
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 10 March 2018

Hi Culinarium, Thanks for taking the time to leave feedback and for choosing us for your lodging needs. I'm glad our hotel's location left a positive impression. On the downside, I'm sorry for the inconvenience caused by the check-in process and the condition of the...More

Reviewed 10 January 2018

This is single handedly the worst Candlewood I ever had the displeasure of staying in. I am a govt. contractor and stayed at nice Candlewood locations like the one in Yuma, AZ. This one however needs to close their doors. The first room I got...More

1  Thank mike s
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 26 January 2018

Hi mike s, Thank your for staying and leaving us feedback. I regret to learn your bad experience because of the upkeep of the first room and poor sound insulation of the second room received. This is not the kind of service we wanted to...More

Reviewed 1 November 2017

We checked into this hotel after a long drive from Williamsburg. The front desk gal was very nice, and our room was ready for us. We even got fresh baked chocolate chip cookies,which was a nice touch. We checked in, went to dinner at Texas...More

Thank Floridaskimmer
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 15 November 2017

Hello Floridaskimmer, Thank you for your feedback regarding your stay at Candlewood Suites Jacksonville, NC. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in service and value. However, on behalf of the...More

Reviewed 15 August 2017

The room was spacious and well appointed. All of the necessary extended stay items were present. The bed was firm and provided a nice rest. I would stay again. The wifi was very fast and kept a full bar setting no matter where on the...More

Thank Chris V
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$70 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$70 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (14)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Find another place to stay"
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"I stayed on the first floor near the exit...very convenient for my comings and goings. Very quiet"
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"Any room is great. They also have a pool."
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"Here is a tip: d o n o t g o t h e r e !"
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