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Candlewood Suites Jacksonville

99 reviews
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Traveller (41)
Room & Suite (14)
Pool & Beach (1)
Overview
  • Excellent54%
  • Very good23%
  • Average9%
  • Poor5%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)Write a Review
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All reviewscooking utensilsfresh baked chocolate chip cookiesnice towelsdvd playerlarge bathroomdollar treestaff was very friendlygreat staylittle thingsfront desk personnelstay there againother hotelsminute drivebusiness tripgreat customer servicefull kitchencamp geiger
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1 - 5 of 97 reviews
Reviewed 10 January 2018

This is single handedly the worst Candlewood I ever had the displeasure of staying in. I am a govt. contractor and stayed at nice Candlewood locations like the one in Yuma, AZ. This one however needs to close their doors. The first room I got...More

Thank mike s
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 3 weeks ago

Hi mike s, Thank your for staying and leaving us feedback. I regret to learn your bad experience because of the upkeep of the first room and poor sound insulation of the second room received. This is not the kind of service we wanted to...More

Hotel's Favourite
Reviewed 20 March 2017

Excellent experience with Rea Jalis and her entire staff. They were very courteous, helpful and knowledgeable. The hotel and room was clean and well maintained. very inviting place to stay. This hotel was pet friendly and offered a great area for my dog to enjoy...More

Thank cacrawley
Response from Rea D, General Manager at Candlewood Suites JacksonvilleResponded 22 March 2017

Hi CaCrawley, We are very happy to learn that you had a great experience on your recent stay at Candlewood Suites. The management and staff are committed to exceed guest's expectations and make each stay a memorable one. I will definitely share this wonderful compliment...More

Reviewed 1 November 2017

We checked into this hotel after a long drive from Williamsburg. The front desk gal was very nice, and our room was ready for us. We even got fresh baked chocolate chip cookies,which was a nice touch. We checked in, went to dinner at Texas...More

Thank Floridaskimmer
Response from IHGService, Guest Relations Manager at Candlewood Suites JacksonvilleResponded 15 November 2017

Hello Floridaskimmer, Thank you for your feedback regarding your stay at Candlewood Suites Jacksonville, NC. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in service and value. However, on behalf of the...More

Reviewed 15 August 2017

The room was spacious and well appointed. All of the necessary extended stay items were present. The bed was firm and provided a nice rest. I would stay again. The wifi was very fast and kept a full bar setting no matter where on the...More

Thank Chris V
Reviewed 28 July 2017

Staff was awesome! They let us check in early. Room was wonderful. Definitely stay there again. Was so very close to camp Geiger and to everything. It really could have been a better stay. We booked 3 rooms and they were all wonderful.

Thank Hollywood682013
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Details
Price range
US$61 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (14)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"I stayed on the first floor near the exit...very convenient for my comings and goings. Very quiet"
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"Any room is great. They also have a pool."
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"Here is a tip: d o n o t g o t h e r e !"
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"Any room on a higher floor is a good choice."
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