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Candlewood Suites Jacksonville

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Candlewood Suites Jacksonville
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Jacksonville
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Showing 84: English reviews
Virginia Beach, Virginia
Reviewed 14 August 2015 via mobile

Check in was fast and easy. Customer was excellent, the staff was very friendly. Even though it's a pet friendly hotel it was clean inside and outside. It's in the perfect location, it's close to mostly everything. I love that they had free washer and dryer.

Thank Anajbd
Gail S, Public Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your positive review! We work very hard to maintain a clean pet-friendly hotel and our team strives to provide friendly and prompt service. We hope to see you again if you visit the Jacksonville NC Area.

Columbus, Ohio
Reviewed 9 August 2015 via mobile

Stayed here from May to August (had to - budget cuts). Pet hotel so dog poop everywhere. Dogs in the pool. Trash in hallway & stairwells. Prostitutes frequent here. Hotel smells like urine. Needs overhauled. Think putting a flat screen in the room is an upgrade. Best thing here is the staff.

2Thank Buckibrwns
2115HIEX, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

We are sorry that your long term stay here was not a good experience. We do appreciate all of you feedback and will try to focus more on the pet friendly hotel grounds. Thank you for your review and we are happy that our team was able to provide good customer service to you during your stay.

Warrenton, Va
Reviewed 8 August 2015

This hotel is relatively new so the accommodations are clean and up-to-date, as should be expected. Some of the amenities, though, are still surprising; multiple outlets, high-mounted, adjustable shower heads, an easy-to-access and fast wi-fi connection, plenty of counter space. All these made out stay more enjoyable. The staff is the star here! Exceptionally gracious and eager to please. There...

Thank kuvakas
Gail S, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate you positive review. We hope that you will visit our Candlewood Suites during your next visit to the Jacksonville NC Area.

Virginia Beach, Virginia
Reviewed 7 August 2015

Very pleased with a recent one-night stay. The staff was beyond cordial ... very, very nice welcoming folks. Room was clean and furnishings were well maintained. Outside of building and grounds was well maintained as well. We did have some issues with the remote control for the TV, but, other than that, we couldn't have asked for a better stay.

Thank vabucsfans
Gail S, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your review. We are glad our team were able to provide wonderful customer service. We apologize for the issue with TV remote! Hopefully you will come stay with us the next time you visit!

Orlando, Florida
Reviewed 31 July 2015

I can't say enough good things about this property and the staff. The stay was very comfortable and relaxing. The entire staff at the Candlewood Suites were all absolutely amazing, which to me makes all the difference especially when your away from home as much as I am. Two nights a week the manager provides a catered buffet meal on...

Thank Jay B
2115HIEX, Manager at Candlewood Suites Jacksonville, responded to this review

Thank you so much for you positive review. We are very pleased that you enjoyed the hotel , the hotel team and the manager's reception during your stay. We hope to see you again on your next visit to Jacksonville NC.

Jacksonville, North Carolina
Reviewed 14 July 2015

This is the second time that we have stayed at this hotel. The staff is always very friendly and accommodates all of our needs. The rooms and grounds are very clean and kept up to date. Pool area and BBQ area are a BIG plus.

1Thank EthanManville
2115HIEX, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the great review. We are happy that your were able to utilize the Candlewood Suites Gazebo and the gas grills while staying with us. The pool of course has been a great amenity this summer to cool off from the heat. We hope you come back to see us during your next visit to the area.

Seattle WA
Reviewed 13 July 2015

This is a long term stay hotel with a kitchen and full sized refrigerator...Stayed here for business on a recommendation and found it a bit disappointing. The cleaning was posted cleaning available once a week..I was there for a week and it never happened. During the carpet cleaning the staff left the door ajar (it had not clicked shut) and...

Thank Stiv_Wa
IHGCare, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Dear Stiv_Wa, Thank you for taking time to post a review of our property. I appreciate and wish to thank you for the kind comments on the staff. It is also nice to know that you liked our location. On the other hand, we are sincerely sorry for the issues you had on cleaning schedule. Rest assured that this matter...

Liberty, Missouri
Reviewed 6 July 2015

This has been my go-to hotel for trips to Jacksonville. The location is ideal-close to restaurants, shopping, and Camp Lejeune. The staff is always very helpful and gracious. The kitchenette makes it so nice for a solo traveler, or someone with small children. You can have breakfast and snacks in your room in your jammies!

Thank MarineMom201
2115HIEX, Guest Relations Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your continued loyalty to our hotel. Candlewood Suites is the perfect hotel for those who want to have the comforts of home when they are traveling. Hope to see you again on your next visit to the area.

Reviewed 2 July 2015 via mobile

We've stayed in many hotels in Jacksonville and after staying in this one from a deal one time we always came back. A little expensive from other deals you can find, but they're pet friendly and have very nice staff ! My wedding party stayed here and we all hung out and hand a great time at the pool and...

Thank Lsufa
Gail S, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank You so much for your continued loyalty to our hotel! We are happy that you and your family were able to use the pool area. Hopefully next trip you can also use the gazebo area and grill out. We look forward to seeing you on your next visit to Onslow County. Sincerely Kristy Johnson

Princeton, West Virginia
Reviewed 17 June 2015

I've become a huge fan of Candlewood Suites. The prices are usually on par with other hotels in the area but you generally get a much nicer room for the price. The bathrooms are huge compared to those in many other hotels. This one was very clean, the beds were comfortable, the staff was very friendly and helpful. Since this...

Thank Andrea P
Gail S, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for the great review. Our rooms are much larger compared to some of the local hotels and yes our bathrooms are quite large too! We are happy you were able to use the kitchen area and the amenities during your stay. We hope to see you on your next trip to Jacksonville area. Thanks again for the review!...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At Candlewood Suites Jacksonville, NC, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high speed Internet. Candlewood Suites Jacksonville, NC is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. Candlewood Suites Jacksonville, NC provides our guests a free fitness center and a comfortable place to do laundry in our Free Guest Laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 119 Penny Ln, Jacksonville, NC 28546-7169
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: RM245 - RM419 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 95
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Also Known As:
Candlewood Suites Jacksonville Hotel Jacksonville
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Questions & Answers

Questions? Get answers from Candlewood Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is great. They also have a pool.”
 of 5 bubbles aurelior808, 26 Jul 2016 | Read review
“Here is a tip: d o n o t g o t h e r e !”
  • Dog hair matted into couch cushions.
  • Dog hair pull-out bed.
  • One of wads of fur on carpet. Hotel needs to purchase vacuum with attachment for corners.
  • Grease globs on stove pot.
  • Slimey soap dish with residue green soap.
 of 5 bubbles LindaC952, 17 Jul 2016 | Read review
“Any room on a higher floor is a good choice.”
  • Standard Queen Room
  • Standard Room
  • Fully equipped kitchenette
  • Spacy fridge
  • Here you can be your own chef
  • Pots and pans for gourmet cooking
  • Tub with showerhead
  • Queen Bed
 of 5 bubbles philsworldtravel, 10 Dec 2015 | Read review
“from what I could see all rooms were very nice”
 of 5 bubbles A124STkevinw, 14 Sep 2015 | Read review
“If your room in on the courtyard, keep your curtains drawn! It's easy for folks in the common area to see in.”
 of 5 bubbles kuvakas, 8 Aug 2015 | Read review
5 of 5