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I've been to plenty of holiday inn's up and down the southeast region, and this is one I don't plan on re-visiting. First the Wi-Fi was not working , called up front staff said keep trying. My rub and sink both were clogged up smh....More
Thank Darrell J
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 2 weeks ago
Hello Darrell J,
Thanks for choosing Holiday Inn Express Jacksonville NC and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with wifi service and issue with the drain of the tub and sink....More
This hotel was very nice for a weekend stay. Breakfast was good and rooms were clean and quiet. Housekeepers were very nice with the requests we had. Would stay here again. Outdoor pool and grill was nice also
Spent a week here with my family. Rooms are clean. Staff is super-friendly. Building is dated and tired. Apparently construction has already begun on a new hotel near this one. Breakfast was awesome! Eggs, meats, all the usual fare, pancakes to order!!, and cinnamon buns...More
Overall the hotel was nice. The staff was very friendly and helpful. The internet was not working well in my room. The front desk staff called the cable company to assist. They had to reset the modem. That helped as I was on travel for...More
Thank Jones F
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 20 October 2017
Hi Jones F,
Thanks for your recent overnight, we're glad to have hosted your stay. I'm sorry to hear about the inconvenience caused by our internet access and the shower's drainage. Your feedback regarding these and our breakfast service is important and shared with the...More
The desk staff was great. Friendly and kind with every interaction l witnessed. Breakfast was decent, and that staff in the breakfast room was very friendly. Location was near base and that was the reason for our trip. The building could use some updates.
US$67 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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