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Shutters on the Banks

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931 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Reviewed 2 October 2016 via mobile

We stayed here for a night and loved it. 3rd floor room with an ocean view. We sat on the balcony in the evening (with a rainbow!) and night and to watch the sunrise in the morning. Room was decent, and the fridge and microwave in the room was a plus. Breakfast was limited but tasty. Staff was outstanding. Highly...

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Helpful?
Thank GatorEEChick
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you so much for the great feedback, I'm glad you were able to enjoy your balcony. We hope to see you again soon. Stacy

Carlstadt, New Jersey
Reviewed 30 September 2016 via mobile

We chose Shutters on the Beach after reading some reviews on Trip Advisor. We were very pleased with our stay. For the first three days we were in a tower room with a dune view. While it was two queen beds, the room was fine. Breakfast was very good and always replenished. On our last day, we moved to a...

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Helpful?
Thank Maryann K
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you so much for giving us a chance and not canceling your reservation. We are glad you enjoyed your stay and hope to see you here again soon. Stacy

Willingboro, New Jersey
Reviewed 29 September 2016

Nice place. Nice staff. Mostly clean, except toilet wasn't cleaned during our stay but we kept forgetting to tell the front desk staff. Breakfast was just ok, no meat. Not a lot of options for low carbers. I would stay again. Rate was fair and rooms were nice. We had a double queen dune room. You can sit on your...

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Helpful?
Thank prettybrowneyes83
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to write a review. We are glad you enjoyed the property, our staff and your neighbors :) Our complimentary continental breakfast does leave a little to be desired for those looking for a complete hot breakfast, but there are some great local restaurants if that is what you're looking for. We hope that you...

Rochester , NY
Reviewed 20 September 2016 via mobile

We thought the place was great ! Very clean , great location, lots of restaurants to drive to locally , or one across the st . Great breakfast , ate it everyday !! Love the biscuits and gravy !! The staff were all nice , indoor and outdoor pool . And best of all quick walk out backdoor to the...

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Thank Eric0703
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad you had a great stay, we look forward to seeing you back again soon.

Midlothian, Virginia
Reviewed 17 September 2016 via mobile

Perfect location and great timing in mid september 2016. Weather was 68deg to 74 deg - dusk to dawn. Great accomodation : small 2nd-floor suite rooms but clean and comfortable. I would have preferred the 2nd floor ocean view rooms, though. However, The hotel is right at the beach. in less than a minute walk - your toes will be...

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Helpful?
Thank lstarks613
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to write a review. We are glad you had some nice weather and enjoyed the property. I hope that you and the kids have a chance to make it back and experience an Ocean View room soon. Warm Regards, Stacy

Myrtle Beach, South Carolina
Reviewed 9 September 2016

Disappointing experience. Beware of later than usual check in time. Rooms are dated. Bathroom is small with vanity located in the living area. Staff is untrained and not helpful. Called for a wake up call at 9:00pm and again at 9:30 but received no answer from the front desk. The oceanfront rooms have good views but doesn't make up for...

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2Thank TJG1955
Morrisville, North Carolina
Reviewed 9 September 2016

Other then the tropical storm making a small dent in our beach vacation... Shutters On the Banks was just what we were looking for! The beds were cozy, the rooms were nice and beachy feeling, and the ocean view was amazing! The staff were friendly and more then accommodating when there was an error on our bill. Breakfast was great...

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Helpful?
1Thank sarahnate
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad that you enjoyed your stay and I am sorry the sandy balcony was not taken care of immediately following our messiest guest of the year "Hermine". We can't wait to have your back again! Stacy

Reviewed 3 September 2016 via mobile

Thank you for an excellent place to stay for our first family beach vacation! We already booked our room for September since we enjoyed it so much here. We really enjoyed out stay here. It was our first stay and I was unsure of what to expect because I've had bad experiences in the past with other beach hotels. I...

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2Thank Jenna I
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad that you had a great experience here, we hope that you will make it you family's home away from home. Stacy

Apex, North Carolina
Reviewed 2 September 2016

When i booked my room here for three nights i was promised an oceanfront, king size, renovated room! When we arrived the oceanfront was the only thing that even kept us in the old, outdated room with a terrible small bed - the view was great and the next morning i went to stacy, the manager and explained our situation....

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1Thank doroe24
Stacy R, Manager at Shutters on the Banks, responded to this review

I'm sorry about the reservation confusion, but glad we were able to find a suitable solution. I hope that you are able to come again next year and enjoy both the upcoming renovation and the great view from our balconies. We look forward to welcoming you back. Stacy

Virginia Beach, Virginia
Reviewed 31 August 2016

We recently stayed at Shutters on the Banks for a couple of days. We ended up staying here after checking with other hotels in the area and being treated with disrespect by a check in person at a different hotel (Sea Ranch). The staff, in particular the front desk people, were very nice and helpful. They pointed us to things...

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1Thank schopin
Stacy R, Manager at Shutters on the Banks, responded to this review

We are so glad that you found us and enjoyed your stay. We look forward to having you back next year. Stacy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more   less 

Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trl, Kill Devil Hills, NC 27948-7898 (Formerly Colony IV by the Sea)
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range: RM337 - RM1,131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shutters on the Banks 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Kill Devil Hills, NC - Outer Banks
Hotel Style:
#1 Family Hotel in Kill Devil Hills
#2 On the Beach Hotel in Kill Devil Hills
#3 Romantic Hotel in Kill Devil Hills
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Questions & Answers

Here's what travellers have asked, with answers from Shutters on the Banks staff and other travellers.
6 questions
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Questions? Get answers from Shutters on the Banks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower building is closest to the ocean.”
 of 5 bubbles 499JulieS499, 3 Dec 2016 | Read review
“Any room is going to be wonderful, honestly!”
 of 5 bubbles JacquelynK882, 27 Nov 2016 | Read review
“Check the rooms with balconies in the Tower block.”
 of 5 bubbles redfan10, 13 Nov 2016 | Read review
“Pay the extra few bucks and get a tower ocean front room - high floor.”
 of 5 bubbles joannep751, 23 Oct 2016 | Read review
“Beach views from the 2nd floor”
 of 5 bubbles JimC636, 3 Oct 2016 | Read review
5 of 5
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