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BEST WESTERN PLUS Westgate Inn & Suites

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BEST WESTERN PLUS Westgate Inn & Suites
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822 Reviews from our TripAdvisor Community

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Cranbury, New Jersey
Reviewed 2 days ago NEW

Great place to stay in Leland area. All staff are kind, considerate and helpful. Mandi at the front desk remembers your name and always asks if there is anything she could do for you or how your day was. Breakfast was good and refreshed as needed

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Helpful?
Thank Marley4750
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

This is truly a sincere review, thank you! It comes natural to treat our guests like family, so for you to feel at home when you're here with us at Best Western Plus Westgate Inn & Suites, it gives us "all the feels!" We have the cream of the crop in staff in Leland, NC and welcome you back "home"...

Ellsworth, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017 via mobile

This is a top of the line hotel. We usually stay at Marriott's and note 'Marriott clean'. Well this Best Western Plus is better than Marriott. Front desk is knowledgeable, pleasant and will find any answers you need. We stopped there for one night to break up a trip and to watch the NFL games. When we arrived we asked...

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Helpful?
Thank Caroline M
About Hotel's Favourite Review
EEesley, Sales Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Caroline, thank you for your feedback regarding your stay at the Best Western Plus Westgate Inn & Suites in Leland, North Carolina. We have recently updated our TV to have DVR and 100+ channels and the positive response is great to hear. We are still waiting to have our channel guide put into the guest rooms so I am glad...

Glastonbury, Connecticut
Reviewed 1 week ago

This hotel exceeded all our expectations. It was fresh, clean, well furnished with king size bed, nice TV with DVR, desk & chair, upholstered arm chair with ottoman, fridge, Keurig coffee maker, wet bar, safe, lots of towels, soap, shampoo, etc Large gym with lots of equipment, outside eating area and a pool. The breakfast was excellent and kept fully...

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Helpful?
Thank larry635
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Wow! Thanks for the great review! Our goal is your first sentence; to exceed your expectations! Our staff love to hear that you were treated well & had an amazing stay with us at Best Western Plus Westgate Inn & Suites. DVR, Keurig coffe makers, Starbucks Coffee, and our Fresh Hot Breakfast are what separates us from the pack when...

Virginia
Reviewed 1 week ago via mobile

Everyone was nice and friendly and the lady working breakfast worked hard to keep every thing stocked. However the walls are very thin and we had noisy kids running up and down the hall. Parents were noisy as well. Big gaps under door to hall let in noise and light. The worst part was Very lumpy pillows. The room was...

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Helpful?
Thank nancyVa
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I'm glad you found our staff friendly and helpful! I want to first apologize for not exceeding your expectations during your stay with us. I have addressed the issue with our housekeeping staff, as many team members are new and in training; it is a process but as always, we...

Carlisle, Pennsylvania
Reviewed 1 week ago

We stay here often when visiting family in Leland. Our check-in with Mandy is always warm & friendly. The rooms are very spacious & comfortable, the beds are comfy with plenty of pillows, and breakfast options are tasty. There are plenty of dining options and grocery stores close-by. Great location for visiting Wilmington/Leland area.

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Helpful?
Thank PJnMke
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Thank you so much for your sweet review! We love welcoming you into our humble abode in Leland, NC. Our team wants you to feel at right at home whenever staying with us at Best Western Plus Inn & Suites so I'm glad you always feel the love! Thanks for letting future guests know to take advantage of a quick...

Charlotte, United States
Reviewed 2 weeks ago

The last time I stayed at a Best Western (not this location), I was incredibly disappointed and swore I would never use them again. I attended a meeting at this Best Western and decided to reluctantly give it a shot, mostly out of convenience...boy was I shocked!!! It was updated, clean and comfortable. The staff from check in, to the...

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Helpful?
Thank 954kenv
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Wow! Thanks for giving us a try at Best Western Plus Westgate Inn & Suites! It sounds like you had a great, relaxing evening with us after your meeting in our conference room. Each Best Western hotel is independently owned and operated and we are definitely proud of our family owned & operated hotel. Our family works extra hard to...

Greenbackville, Virginia
Reviewed 3 weeks ago

After driving all day it was so nice to check into this hotel. From the professional, smiling, friendly staff at check in, enjoying the clean, spacious room with super comfy bed, to checkout in the morning ( following a very good breakfast included in the price of the stay) it was a great experience.

Review collected in partnership with this hotel
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Helpful?
Thank Carolyn S
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Thanks for taking the time to review our property Carolyn! I'm glad we were able to give you everything you needed during your stay with us at Best Western Plus Westgate Inn & Suites. Our included hearty breakfast will get your belly filled after a great night's sleep on our pillowtop mattresses. Potential Guests rely on reviewers like you to...

Metuchen
Reviewed 3 weeks ago

From the moment we checked in to when we left it was a great experience. We love this hotel very much. The front desk is awesome and so is the whole staff. True Southern Hospitality. You must stay here. You will not be disappointed. The rooms as so comfortable and the breakfast is delicious. This was our second stay and...

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Helpful?
Thank A5512QOkevinb
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Thanks for coming to stay with us here at Best Western Plus Westgate Inn & Suites again and again! Our guests are our family and we truly appreciate your patronage. From check-in to check-out, our goal is to exceed your expecations. Thanks to reviews like yours we continue to hold the #1 rated hotel spot in Leland/Wilmington. We hope to...

Norwalk, Ohio
Reviewed 3 weeks ago

This was one of the best properties we have stayed. The facility is amazing and EVERYONE was so very friendly. If you are visiting Leland/Wilmington area this is the best place. Close to everything. Walmart is across the street as well as gas station, bank, restaurants and shopping. The breakfast area was clean and well maintained. Coffee was really hot...

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Helpful?
Thank Paul H
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Wow! Thanks for the amazing review! Leland, NC is considered The middle of Bliss for good reason! Downtown Wilmington is a few minutes drive and area beaches just a few more. Our guests love the convenience to be able to walk to restaurants each night after a drink in our lobby bar, Monk's Lounge. We work tirelesssly as team to...

Bridgeport
Reviewed 3 weeks ago

Breakfast was good and area was very clean. We will be returning since our daughter and family live in Leland,NC and they have a new baby. They have almost out grown the house, so we need a place to sleep,but go to their house during the day.

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Helpful?
Thank Cindybogard
CGoodenBW, Public Relations Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review

Congratulations on the arrival! I'm glad we can be your home away from home while getting to know your new grandbaby! A clean & comfortable room where you can rest quietly at night is just what we want for our guests at Best Western Plus Westgate Inn & Suites. Leland, NC in itself is a quiet spot just outside of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Westgate Inn & Suites

Address: 1120 Town Lake Dr, Leland, NC 28451-9476
Region: United States > North Carolina > North Carolina Coast > Leland
Price Range: RM403 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Westgate Inn & Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Plus Westgate Inn And Suites
Best Western Plus Westgate Hotel Leland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Westgate Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Westgate Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stay on the first floor. It was very quiet.”
 of 5 bubbles A5512QOkevinb, 1 Mar 2017 | Read review
“We learned one side of the "do not disturb door card" says "do not disturb" and the other side says "please make up room". I have never seen that before and of course we put the make up room sign facing out when we didn't really need house keeping. Might want to go to standard or find something that is more defined. From now on I will check those little cards. Bless the house keeping lady for patiently explaining it to us. ”
 of 5 bubbles paulhE2976BQ, 28 Feb 2017 | Read review
“Any room is good, we prefer one close to the elevator (noise is not an issue).”
 of 5 bubbles jpoole32, 24 Feb 2017 | Read review
“All rooms very comfortable .”
 of 5 bubbles X6729UVedwardm, 12 Feb 2017 | Read review
“Pet-friendly and easy access”
 of 5 bubbles EddieTFromNYC, 12 Jan 2017 | Read review
5 of 5