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Quality Inn

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Quality Inn
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387 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Reviewed 6 May 2016

Excellent. Have never had a bad experience at a Hampton Inn. After a long day on the road we like a clean, friendly, and relaxing place to stop. Hampton Inn gives you that experience every time. You don't have to look around for coffee and a breakfast in the morning. It is hot are ready for you with lots of...

Review collected in partnership with Hampton
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Helpful?
Thank L4684RSrichardp
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you for leaving a review - we are so happy you enjoyed your stay!

Howell, United States
Reviewed 6 May 2016

Man at Front desk, not very friendly, but it was late, accommodations excellent! Room and bathroom very clean, price reasonable, breakfast good, morning desk ladies were very nice, very well located close to I95

Review collected in partnership with Hampton
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Helpful?
Thank Francis T
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you for taking the time to leave us a review! We do apologize for the unfriendliness - please know your comments/issues will be addressed. We are honored to have had the opportunity to take care of you!

Hastings, Florida
Reviewed 4 May 2016

This was a convenient Hampton (our first choice hotel) on I95. Surprised by the outdoor entrance. An old hotel that tried to look new. It was quiet and we walked to the Outback one motel over. FYI, a brand new Hamptom is almost completed right across the street.

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Helpful?
Thank PatMann
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for your review! Yes, we're an older Hampton Inn and we're excited about our new location. We very much hope to see you there!

Miami, Florida
Reviewed 29 April 2016

This is not the best Hampton Inn I have stayed in along the I-95 corridor, but it was not a bad experience, the staff was nice and Lumberton was a great spot for an overnight stop... lots of restaurants in an easy walking distance so we could go out and stretch our legs after a long drive. The breakfast was...

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Helpful?
1Thank AJMIA
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you for leaving a review - we welcome and appreciate your feedback. We are so glad you had a nice stay and we will look at our breakfast menu and see what we can do to vamp it up!

Lemont, Pennsylvania
Reviewed 29 April 2016

Great location that is extremely handy for an overnight stay right off I-95. Usually not a fan of outside rooms but having stayed there on a few occasions, this hotel is an exception. Clean, safe and friendly. You are always made to feel very welcome.

Review collected in partnership with Hampton
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Helpful?
Thank Trevor Barry G
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for your kind review - your positive experience is our number one goal and our team sincerely appreciates you taking the time to let us know how we're doing! We hope to see you again!

Portland, Maine
Reviewed 28 April 2016

The team here is great! They were so friendly, always at the desk/in the front lobby every time i walked in the front door (or it was held open for me). Genuine kindness from all. i hope this team gets to go to the new Hampton they are building across the street!

Review collected in partnership with Hampton
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Thank Katherine D
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for your awesome review! I cannot wait to share it with our team! (We hope to see you across the street during your next visit!)

Reviewed 23 April 2016

Expect to pay the full rate. Noisy A/C unit. Breakfast was substandard. Bed/pillows were comfortable. Staff pleasant. No elevator and outside stairs. Not your typical Hampton Inn to a level I have generally found.

Review collected in partnership with Hampton
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Helpful?
Thank William P
Rebecca D, General Manager at Quality Inn, responded to this review

Good afternoon! Thank you so much for taking the time to leave a review. I do apologize that your stay was anything less than excellent. While it's true we are an older Hampton Inn, we strive to give the best possible service to each and every one of our Guests! We welcome the opportunity to improve daily and I would...

New Port Richey, Florida
Reviewed 17 April 2016

This seemed to be an old hotel makeover. Room felt dirty and not cozy. Did not feel totally safe here since entryway was from outside. Staff was great but traveling by myself I did not feel the safe factor.

Review collected in partnership with Hampton
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Helpful?
Thank Barbara T
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to leave us a review - I appreciate you taking the time to let us know how we're doing. We struggle each day to overcome the obstacles we face with having an older, original Hampton Inn such as having exterior rooms and having no elevator. However, we feel that what we CAN...

Colorado
Reviewed 16 April 2016

The hotel is old, outdated, and not much beyond a glorified Super 8. The staff is pleasant but that can't make up for the low rate accommodations. There is no elevator, so pack very very lightly cuz you are your own bellhop too!!! And the AC unit is so dang loud you need earplugs

Review collected in partnership with Hampton
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Helpful?
Thank cutlergal
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for your review. We sincerely appreciate your feedback. Yes, we are certainly an older Hampton Inn, but we pride ourselves on our service and we certainly hope we met your expectations there. We are building a new Hampton Inn in Lumberton - scheduled to open in 2016. We would be honored if you gave us the...

Crisfield, Maryland
Reviewed 12 April 2016

Sometimes when I travel I'm not sure how far we will drive before needing to stop for the night. I have always had fantastic results staying at Hampton Inns. Not this time. This was a very old hotel, no elevator. If the white coverlet was not on the beds i would never have known it was a Hampton Inn. The...

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Helpful?
Thank Linda R
Rebecca D, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to let us know how we're doing. I wanted to apologize for your recent experience during your stay with us. Your feedback is welcoming and extremely valuable - please know we will address all the issues you mentioned. Again, thank you for your review. If there is anything else I can do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is now a Quality Inn. ... more   less 

Additional Information about Quality Inn

Address: 201 Wintergreen Drive, Lumberton, NC 28358 (Formerly Hampton Inn Lumberton-I-95)
Region: United States > North Carolina > Lumberton
Price Range: RM342 - RM591 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 68
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Also Known As:
Hampton Hotel Lumberton
Hampton Inn Lumberton
Lumberton Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
4 questions
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Orlando, Florida, United States
over a year ago
Johnston, Rhode Island
over a year ago
Ottawa, Ontario

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room at the top of the stairs, exterior corridor. Not the quietest location, if the place had been busy.”
  • Water stain / ceiling damage over the bed
 of 5 bubbles bmillerrok, 24 Nov 2016 | Read review
“Go to another hotel!”
 of 5 bubbles charog292, 18 Aug 2016 | Read review
“Book a room connected to the main lobby. They enter through a hallway not on the exterior.”
 of 5 bubbles CoastalBum88, 15 Aug 2016 | Read review
“Second floor, at the rear was quiet and you could not hear any traffic”
 of 5 bubbles grgryernst, 23 Jun 2016 | Read review
“No elevator to second floor so first floor is best.”
 of 5 bubbles NancyN75, 5 Jun 2016 | Read review
5 of 5