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BEST WESTERN Mountainbrook Inn

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BEST WESTERN Mountainbrook Inn
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431 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Maryville, Tennessee
Reviewed 2 days ago NEW

Our initial check in we had a few hick-ups, but the issues were quickly addressed, the staff was very accommodating and made sure that our stay was their first priority. We will stay with them again on our next trip thru.

Review collected in partnership with Best Western
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Helpful?
Thank Robert S
High Point, North Carolina
Reviewed 1 week ago NEW

This was a very unexpected trip,but we couldn't have stayed any place with more compassion for their guest! Please let them know this! The only thing is if you ever redo your bathroom,could you please have one with a walk in shower for handicapped people. l

Review collected in partnership with Best Western
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Helpful?
Thank Barbara S
Bradenton
Reviewed 1 week ago

Only a few steps away from cataloochee ski area and snow tubing. Friendly and professional staff. We will recommend this hotel and definitely coming back next year with family and friends. Everything was excellent

Review collected in partnership with Best Western
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Thank davidbenitezFL
A TripAdvisor Member
Level Contributor
14 reviews
3 hotel reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here about a week. They still had smoking rooms then, and the smells were awful. We had to switch rooms. Which they were happy to do. And the staff was very friendly and helpful with local information on restaurants and such. Overall it was a nice place to relax after seeing the local area.

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Thank A TripAdvisor Member
Timberlake, North Carolina
Reviewed 3 weeks ago

One of the rooms we purchased had dried semen left on the comforter. The maids told us that they only wash the comforter and fleece blankets once or twice a week whenever they're dirty. Hotel manager lot directly to our faces and said they wash them after every guest uses the bedding

Review collected in partnership with Best Western
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Thank P1364HVjeffreys
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN Mountainbrook Inn, responded to this review

Dear guest, I sincerely apologize that your room was not properly cleaned when you stayed at the Best Western Mountainbrook Inn. It is very important that standards are met and that everything is cleaned properly. I have passed along your review with the appropriate staff to make sure changes are made. I appreciate you bringing this to my attention and...

FLORIDA
Reviewed 12 December 2016 via mobile

Stayed at this property after a long day touring the area. Very impressed with cleanliness of room, bed, counter space, and quietness of the property. The staff was super friendly and went out of their way to help us find food. Free breakfast (with waffles!) and free (fast) Internet was a nice touch. Tip Be careful driving the mountain roads...

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Thank unfdoug
Pataskala, Ohio
Reviewed 28 November 2016

This hotel is a simple mountain side inn, but it is well kept. The rooms are immaculately decorated and kept. The staff is polite and professional. If I return to this area, I will consider this inn again.

Review collected in partnership with Best Western
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Thank Steven O
Tennessee, Illinois
Reviewed 12 November 2016 via mobile

We booked a quick getaway and had no idea about Maggie Valley. The price was good and the reviews were good so we thought why not. We were pleasantly surprised our room was updated and clean. The only complaint was road noise which couldn't be helped. The employees were all very nice. On Saturday we were going to Joey's Pancake...

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Thank Tmpullum
Varna, Illinois
Reviewed 6 November 2016

Friendly staff, rooms were clean, looks to be well maintained. Breakfast was sufficient. Very beautiful location in the mountains. We got there late at night because of delays so didn't get spend a lot of time in the area, but were satisfied with the time we spent. There looks to be a lot to do in the immediate area just...

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Thank Bill T
Robbins, North Carolina
Reviewed 3 November 2016

We always stay at this motel when we travel to the Cherokee area. They are always very friendly and helpful. The pet friendly rooms are clean and neat. The pet outdoor area is nice.They have an outdoor pool, an indoor, heated pool, and an enclosed hot tub.

Review collected in partnership with Best Western
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Thank Jim B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Mountainbrook Inn

Address: 3811 Soco Rd, P.O. Box 565, Maggie Valley, NC 28751-6405
Region: United States > North Carolina > North Carolina Mountains > Maggie Valley
Price Range: RM286 - RM839 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountainbrook Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Orbitz so you can book your BEST WESTERN Mountainbrook Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountainbrook Hotel Maggie Valley
Best Western Maggie Valley
Maggie Valley Best Western
Hotel Style:
#5 Romantic Hotel in Maggie Valley
#6 Family Hotel in Maggie Valley
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mountainbrook Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Mountainbrook Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The building behind the main building, upstairs facing the pool-fabulous view.”
 of 5 bubbles Schaghticoke, 21 Oct 2016 | Read review
“Upstairs rooms on the front of the building will have the best view.”
 of 5 bubbles NicholeC401, 17 Oct 2016 | Read review
“In back close to the pool and hot tub”
 of 5 bubbles nanad2014, 5 Oct 2016 | Read review
“I prefer the rooms in thee rear. Much quieter when the motorcycles roll in.”
 of 5 bubbles 6dennisg, 12 Sep 2016 | Read review
“cannot answer......we did not spend much time in the room”
 of 5 bubbles bettye146, 12 Sep 2016 | Read review
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