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Quality Inn & Suites

  • Free Wifi
  • Free Parking
  • Breakfast included
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287 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Charlotte, North Carolina
Reviewed 6 days ago NEW

The day I arrived to check in, they gave me a key card that was already I use by another customer. I walked into"my room" and noticed someone else's belongings in that room. Not only was I so embarrassed, but concern for my safety because this can probably happen to me. There was lack of communication between staff and customer,...

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Thank unpleasant2017
Hendersonville, North Carolina
Reviewed 2 weeks ago

The staff managed to make certain that my family had adjoining rooms, and further didn't make me feel that I was imposing by asking. The rooms were comfortable, although they were having issues with TV reception in all of the rooms. The road construction in front of the Inn was not expected but I am sure when the NC DOT...

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Thank pittmanreporting
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time to write a review of our property. Unfortunately there is some construction in the area but we are glad to hear that this did not affect your stay. Our hotel staff tries to do our best to accommodate guest with special request such as adjoining rooms. We understand the need at hand...

Lynchburg, Virginia
Reviewed 4 weeks ago

First the image of the hotel that is given is misleading...yes, it is the actual outside of the hotel but how long ago? The lot next door is under construction and the image shown here makes it look like it is in a lovely area, while it's not ghetto, it is NOT as rural as it is pictured here. Anyways,...

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Thank Andrea T
Summerville
Reviewed 17 January 2017

I was very pleased with my experience. Check in wasn't supposed to be till 3, and I had arrived 2 hours early. The front desk manager kindly let me check in early. The room was clean, and the bed was fairly comfortable. I would recommend this hotel, especially for someone on a budget!!

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Thank kdolphin1
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking your time to complete a survey on your recent stay with us. I am very happy to hear we were able to accommodate you and get you checked in early. While we can not always guarantee an early check in, if the room is ready and available when you come in we can most...

Washington DC, District of Columbia
Reviewed 9 January 2017 via mobile

I decided to visit family for Christmas last minute and decided to try this place as I was short on cash. I was pleasantly surprised. The room was very clean and neat and smelled fresh. I was in room 209. Faces front of the hotel and has a balcony. Probably wouldn't stay in a hotel like this for a vacation...

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Thank Tee C
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you so much for such a great review! We are very happy that you were pleased with your stay and we hope to be able to serve your hotel needs the next time you are in the area. Warmest regards,

Waxhaw, North Carolina
Reviewed 6 January 2017

I really wish there were a fully working restaurant and room service available....for the convenience of the customers with children and late night snackers. the only thing hopefully the construction will be completed soon.

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Thank Peggy S
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, We thank you for your review and look forward to being able to host your family reunion! As far as the restaurants, we do have plenty in the area that deliver. Hopefully, that can be an option if you were to come back to stay with us again. And yes, the construction can be a little frustrating but...

Orange City, Florida
Reviewed 5 January 2017

Original assign room was not clean, the room was not serviced from previous occupants.. had to walk back to front desk. Did not receive a verbal apology for the inconvenience. Was re-assigned to the next room over.

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Thank manning0512
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, We thank you for taking the time out to give us a review of your stay. I have looked into this matter and spoken to the appropriate departments so we will not have this issue. I apologize you had to experience that, it is not our norm. We hope you will give another chance on your next visit...

Supply, North Carolina
Reviewed 4 January 2017

I think the construction took away some of the beauty and comfort, but other than that, our stay was enjoyable. The breakfast eating time and the menu was also very good, so was the complimentary newspaper and the staff was very polite and friendly.

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Thank juliettas2017
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, We thank you for the time you have taken from your schedule to write your review. We are very happy that you were pleased with your stay. Yes, construction can be a hassle but we hope you come back in the near future and see how much our area is growing! Warmest regards,

Rock Hill, South Carolina
Reviewed 28 December 2016

I traveled to visit a friend for Christmas. The hotel has been recently expanded, and I stayed in the new addition. It was pleasant, comfortable, and in good repair. There was a security light outside my room, and the blackout drapes could not be closed, so that was annoying. Otherwise all was fine. Quiet and peaceful, ample parking, pleasant breakfast,...

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Thank Nik B
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and im looking forward to having you again as a guest in our hotel.

Wilmington, North Carolina
Reviewed 18 December 2016

The staff was very nice. The hotel needs updating in every respect. It just felt old and dirty, but I think it was "cleaned" just dated. Two double beds is rare these days...usually queens. This will is all I have to say

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Thank phbritt
MiReed, Manager at Quality Inn & Suites, responded to this review

Dear Traveler, Thank you for taking the time to review your stay here on our property. While I understand you thought it was a little outdated I am happy to hear that did not effect your entire stay. Our rooms have been recently renovated but our property has been here for over 20 years. We are very cautious to keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our Award winning 96 room interior hotel with 26 exterior room options is located in Stallings NC a suburb of Matthews and Indian Trail NC off I-74 and I-485 on the interchange of the new Monroe Bypass. You will find the Quality Inn & Suites Stallings / Matthews 12 miles from the center of Uptown Charlotte in Union County (6.75% tax) on the boarder of Mecklenburg County (15.25%tax) Popular to the wide range of sporting hotspots we are also a short distance from the growing Charlotte Monroe Executive Airport (KEQY) A proud host to a quickly growing sports youth market we are surrounded by recreational fields Matthews Sportsplex home to FC Barcelona, Ruggerfest, World Series Youth Lacrosse and CSA Charlotte Invitational and are the closest hotel to Carolina Courts, Extreme Ice Center, Edna Love Park and Crooked Creek Baseball Fields Finding things to do is never hard. Home to where Racing lives visit the NASCAR Hall of Fame, watch our NFC Champions the Carolina Panthers at Bank of America Stadium, you can also catch a concert or Charlotte Hornets Basketball game at Spectrum Arena/Timewarner Cable Arena. Southern Festivals and Arts are plenty see what is happening at Charlottes Got A lot Popular amenities to our hotel are our complimentary Hot Buffet Breakfast, Choice Reward Points and High Speed Internet. Do not forget as you enjoy these amenities that you are also welcome to enjoy our outdoor pool and Fitness Center. Meeting with Family and friends or hosting a meeting, call our team we would be happy to offer you our meeting room space. ... more   less 

Additional Information about Quality Inn & Suites

Address: 13470 E Independence Blvd, Matthews, NC 28105
Region: United States > North Carolina > Matthews
Price Range: RM308 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Quality Hotel Matthews
Quality Inn And Suites
Holiday Inn Matthews
Matthews Holiday Inn
Hotel Style:
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be careful finding the entrance and exit”
 of 5 bubbles pittmanreporting, 4 Feb 2017 | Read review
“Ask for something in the expansion at the back, it's the newer part of the hotel.”
 of 5 bubbles 939andreat, 23 Jan 2017 | Read review
“The jaquzzie was cleaner, I went out to get more cleaner to sterilize and really clean. It has hair in it.”
 of 5 bubbles 599peggys, 6 Jan 2017 | Read review
“This hotel has LONG halls. Try to get a room not at the end of a hall.”
 of 5 bubbles 609nikb, 28 Dec 2016 | Read review
“Stay in one of the inside rooms, not the outside rooms.”
 of 5 bubbles 348lanab, 6 Nov 2016 | Read review
5 of 5