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Quality Inn & Suites

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Traveller (54)
Room & Suite (44)
Dining (6)
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Overview
  • Excellent49%
  • Very good25%
  • Average11%
  • Poor7%
  • Terrible8%
Travellers talk about
“room was clean”(35 reviews)
“front desk”(54 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)
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Traveller rating
174
95
45
30
33
Traveller type
Time of year
LanguageEnglish
174
95
45
30
33
Show reviews that mention
All reviewsroom was cleanfront deskroad constructionwafflesbreakfast areafree breakfaststaff was very friendlyexcellent staywould stay here againthe young ladychecking outa nice place to staygreat breakfastsausagewaffle makercharlotteqi
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11 - 15 of 377 reviews
Reviewed 19 March 2018

I gave it a three because the bathrooms could have better towels. It's time your hotel replaced the ones you have! It did have great free breakfasts every morning. My husband enjoyed the work out room everyday.More

Review collected in partnership with this hotel
Thank kscordo
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Traveler, Thank you for your time and your review of your stay here with us at the Quality Inn. We have taken your review and the the towel issue into consideration and are in the process of replacing these towels. Despite your towel issue...More

Reviewed 8 March 2018

Was expecting cereal but got biscuits and gravy with sausage. Staff was great. Very clean and staff was great to talk with and showed interest in my travels. Went above and beyond to make me feel at home.More

Thank stephen o
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 1 week ago

Dear Traveler, Thank you for taking your time to review your stay here with us at the Quality Inn & Suites in Matthews. Every morning we have a hot breakfast and are so glad you were able to enjoy it. Our staff truely enjoys our...More

Reviewed 7 March 2018 via mobile

Took a detour from I26 to shop for a sports car on the way home from FL to TN. Stayed at Quality Inn Airport in JAX on 27 FEB and Quality Inn and Suites in Matthews NC. QI&S-Mattews is ten times better than QIA-JAX at...More

Thank James B
Response from AAHarvey, Front Office Manager at Quality Inn & SuitesResponded 24 March 2018

Dear Traveler, Thank you for your review on your stay here at the Quality Inn, what an awesome review it is! We are so excited to hear that you enjoyed your stay!!! We completely understand the stop and go traffic as it is something we...More

Reviewed 26 February 2018

The room was great with the exception of finding an old room key between the bed and nightstand. Road work in front of the hotel made getting in and out of the lot difficult but that's in no way the hotel's fault. Check in was...More

Review collected in partnership with this hotel
Thank kelindeman
Response from AAHarvey, Front Office Manager at Quality Inn & SuitesResponded 24 March 2018

Dear Traveler, Thank you for taking the time to review your stay here at our property. We are glad you were able to enjoy your stay and your room. Unfortunately the construction affects us just as much and we can not wait for it to...More

Reviewed 25 February 2018

I prefer a motel with interior hallways, for noise and security. Rooms open directly from the parking lot, with guests from other nearby rooms congregating just outside at 10:30 PM. Noisy. OK for an overnight, but if I were planning more than that, or were...More

Review collected in partnership with this hotel
Thank Leslie S
Response from AAHarvey, Manager at Quality Inn & SuitesResponded 11 March 2018

Dear Traveler, Thank you for taking your time to review your stay here at our property. Our hotel has both interior and exterior corridors, for whichever you prefer. I can assure you our hotel is very safe for families and children of all ages. We...More

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$66 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Matthews
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$66 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Matthews
#3 Business Hotel in Matthews
#4 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (54)
Room & Suite (44)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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MaryAnnDo
11 February 2017|
Answer
Response from Judith A D | Reviewed this property |
I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
0
Votes
kf4ypf
18 January 2017|
AnswerShow all 2 answers
Response from AAHarvey | Property representative |
Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
0
Votes
Inisha R
5 September 2016|
AnswerShow all 2 answers
Response from PepsiPrincess | Reviewed this property |
Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
0
Votes
Room Tips
"Rooms father away from the highway construction might be quieter (not an issue for us)"
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"Get new mattress’s"
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"Ask for a 2nd floor room in the newer side. I don't like being on the ground floor."
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"Beds were hard and pillows overly soft. Otherwise, very satisfied!!"
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