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Hampton Inn Charlotte / Matthews

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Traveller (21)
Room & Suite (38)
Dining (9)
Overview
  • Excellent56%
  • Very good23%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(55 reviews)
“room was clean”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
Filter reviews
530 results
Traveller rating
287
126
69
36
12
Traveller type
Time of year
LanguageEnglish
287
126
69
36
12
Show reviews that mention
All reviewsfront deskexcellent experienceroom was cleancookiescomplimentary breakfastone night staybreakfast stafflate checkwaffleswould definitely stay here againstaff was very friendlybusiness tripnice staythe breakfast areacharlotteinnshousekeeping
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1 - 5 of 530 reviews
Reviewed yesterday

I have stayed at this location many times however this time it was really bad. Carpeting was very dirty, and how did I know, I stepped into the shower and there was black running off of my feet, gross. I understand that they are in...More

Thank Ron S
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Stayed at this hotel for 2 nights. Room was nice and clean and hotel Was very quiet even though there were softball teams staying here. Breakfast was pretty much picked over and wasnt being refilled because it was almost over but this was our own...More

Thank Melissa P
Response from Dawn D, Manager at Hampton Inn Charlotte / MatthewsResponded 4 weeks ago

Greetings! Thank you so much for taking the time to review our hotel! We truly appreciate your 5 circle rating and will share this with the rest of the Team! We value your business and look forward to welcoming you back again soon!

Reviewed 4 days ago

I expected more. This property was renovated last fall I was told. Therefore I’m confused why there was so much wrong. The air filter was filthy, the pillows cheap & uncomfortable, the sheets old & discolored, the bed creaked & the air conditioner was extremely...More

Review collected in partnership with Hampton
Thank an2ilened
Response from Dawn D, Manager at Hampton Inn Charlotte / MatthewsResponded 3 days ago

Greetings from Matthews, \ Thanks for the nice comment, it was great speaking with you yesterday. Again, I am sorry about the issues that you had during your stay. Thank you for bringing the issues personally to my attention. I hope that next year when...More

Reviewed 1 week ago

The location was near Outback Steakhouse which was very good. The complimentary breakfast was adequate even though it was crowded when we ate. The staff replenished items quickly. Coffee pot was full which was important. Clean rooms and bathrooms and beds were comfy.

Review collected in partnership with Hampton
Thank luvkauai2
Response from Dawn D, Manager at Hampton Inn Charlotte / MatthewsResponded 1 week ago

Thank you for your review of your visit with us! I will pass along the nice comments along to my team! If there is ever anything we can do for you in the future, please let me know!

Reviewed 1 week ago

Hotel staff was very friendly and welcoming. The room was larger than we expected! Everything was clean and tidy in the outside parking lot, hallways, and stairwell. Our room was clean and seemed to have been updated recently. We were very pleased with our stay!

Review collected in partnership with Hampton
Thank brianzig
Response from Dawn D, Manager at Hampton Inn Charlotte / MatthewsResponded 1 week ago

Thank you for the kind words! I will be sure to pass this along to my team! If your travels ever bring you back to the Matthews area we would love to serve you again!

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$101 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Matthews
#3 Quiet Hotel in Matthews
#9 Quaint Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Matthews
#3 Quiet Hotel in Matthews
#9 Quaint Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (21)
Room & Suite (38)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Chris P
10 October 2017|
AnswerShow all 5 answers
Response from Vivian T | Property representative |
Hi. This is Vivian, AGM, at the Hampton Inn Matthews, NC. I am very sorry but we do not have a shuttle.
0
Votes
Room Tips
"We were on the top floor. Perfect."
Read review
"get a room close to 1st floor side entrance."
Read review
"Fourth floor very quiet"
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"There are a couple of chain restaurants adjacent to the hotel."
Read review
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