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Hampton Inn Charlotte / Matthews

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Traveller (21)
Room & Suite (43)
Dining (10)
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(56 reviews)
“room was clean”(23 reviews)
“cookies”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (517)
There are newer reviews for Hampton Inn Charlotte / Matthews
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514 results
Traveller rating
281
122
65
35
11
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Time of year
LanguageEnglish
281
122
65
35
11
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All reviewsfront deskroom was cleancookiesvery nice hotelone night staywafflesexcellent staywould definitely stay here againstaff was very friendlyhot breakfastbusiness tripthe breakfast areacharlottevivianinnsclosettreadmill
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11 - 15 of 514 reviews
Reviewed 28 January 2018

Hotel is in a good location by many restaurants and shopping. The interior and rooms are outdated and you can hear the traffic from the rooms. The heater is also noisy. It gets is currently getting remodeled so I may give it another try again...More

Review collected in partnership with Hampton
Thank geraldinem188
Response from Steve C, General Manager at Hampton Inn Charlotte / MatthewsResponded 29 January 2018

Dear geraldinem, Thank you for taking the time to rate us on TripAdvisor. We are going through a hotel renovation that should be complete by the end of February. This will create a new feel and look in the hotel rooms. I am sorry about...More

Reviewed 8 January 2018

The hotel is old and needs updating. The staff was friendly. We had picked our room in the app the day before but was not ready when we arrived so we had to take another room. The room had hair on the back of the...More

Review collected in partnership with Hampton
Thank Cameron K
Response from Steve C, Manager at Hampton Inn Charlotte / MatthewsResponded 19 January 2018

Hi Cameron Thank you for taking the time to review our hotel. Thank you very much for the kind words you had about our friendly staff. I want to apologize for the cleanliness issues you encountered at our hotel. We hope to see you again...More

Reviewed 31 December 2017

This place is under heavy construction. You will hear load banging and jack hammer reverberating through the walls from 830am to 5pm. Water coming out of facets is black in color (not a joke) my stay was awful. Premium internet not so good many disconnects....More

Review collected in partnership with Hampton
Thank michaelgQ4496EY
Response from Steve C, General Manager at Hampton Inn Charlotte / MatthewsResponded 19 January 2018

Dear Michael We greatly apologize for the renovation issues that you encountered at our hotel. We are trying to improve our hotel for the future. Our renovation will be completed by February 19 2018. We would love for you to stop by and enjoy our...More

Reviewed 7 December 2017 via mobile

Arrived late to a warm welcome, room key ready, room ready and we enjoyed a very comfortable even if short stay. Hampton Hotels well up to their usual standards. Our first business appointment was less than minutes from the hotel. All in all a good...More

Thank CAMPIEIan
Response from Stephanie H, Front Office Manager at Hampton Inn Charlotte / MatthewsResponded 8 December 2017

Thank you for taking the time to write your review of our property, your comments are very much appreciated. Our staff strives to make every stay enjoyable and I am pleased that they were able to exceed your expectations.

Reviewed 5 December 2017

good location...clean friendly breakfast was ok..would definitely stay here again.and would recommend close to restaurants and shopping centers near by and close enough to downtown for an easy trip but far enough away to not feel the hustle and bustle...

Review collected in partnership with Hampton
Thank jamessE494YH
Response from Stephanie H, Front Office Manager at Hampton Inn Charlotte / MatthewsResponded 8 December 2017

Thank you for taking the time to write a review of our property, your comments are very much appreciated. We really appreciate your comments on the breakfast and a delighted that you would come back.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$111 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (43)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Chris P
10 October 2017|
AnswerShow all 5 answers
Response from Vivian T | Property representative |
Hi. This is Vivian, AGM, at the Hampton Inn Matthews, NC. I am very sorry but we do not have a shuttle.
0
Votes
Room Tips
"We were on the top floor. Perfect."
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"get a room close to 1st floor side entrance."
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"Fourth floor very quiet"
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"There are a couple of chain restaurants adjacent to the hotel."
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