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Hampton Inn Charlotte / Matthews

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Hampton Inn Charlotte \/ Matthews
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431 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Charlotte / Matthews
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Showing 428: English reviews
Charlotte, North Carolina
Reviewed 14 February 2017

I just needed one night alone and this was the perfect place. The staff, the room, and overall experience was A1. I will definitely be back as well as refer to others. I had a jacuzzi, a little kitchen area, the room was quite roomy and just what I needed.

Review collected in partnership with Hampton
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Thank McCoy76
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear McCoy76, Thank you so much for taking the time to write a review of our hotel! I am so glad to hear that you enjoyed your stay and that your room was everything that you needed! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful...

High Point, United States
Reviewed 4 February 2017

I recommend this hotel, the staff and the rooms are very clean. The check in and check out was very fast and the service I received was great. I will be staying at this location for business for 2 1/2 month and enjoy my stay.

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Thank claudiamV2005TS
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear claudiamV2005TS, Thank you so much for taking the time to write a review of our hotel. I am so glad to see you enjoyed your stay with us and will continue to stay with us during your business dealings in the area! Please let us know if there is anything we could do to make your stay more enjoyable!...

Charlotte, North Carolina
Reviewed 30 January 2017

Bad breakfast and staff unwilling to provide a late check out option.didn't even give me an option when I requested a late check so my son could get a shower after our hockey tournament in this area. I will not be using this place again

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Thank 518eddiek
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear 518eddiek, Thank you for taking the time to write a review of our hotel. I am so sorry to hear about the issue you experienced requesting a late check out at our hotel. We do strive to accommodate all of our guests, but sometimes are unable to do so. We do set our check out time at 12 noon...

CHESTERFIELD
Reviewed 24 January 2017

Spent one next night here with husband, due to an early dr appointment. Staff excellent. Room nice. Location is wonderful, shopping, restaurants, movies- all less than a mile away. Restaurants very from fast food to upper end restaurants.

Review collected in partnership with Hampton
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Thank Donna R
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Donna R. Thank you for taking the time to write a review of our hotel. I am delighted to see that you enjoyed your stay and that our location was perfect for your Dr.'s appointment! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful day!

Kingsport, Tennessee
Reviewed 23 January 2017

Very neat and clean rooms. Spacious quarters. The breakfast was the best of any other Hampton Inn. Location was very convient to shopping and dining. We will definitely come back to this location!!!!!

Review collected in partnership with Hampton
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Thank greenford77
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear greenford77, Thank you so much for taking the time to write a review of our hotel! I am glad to see that you enjoyed our hotel and our many amenities including our complimentary hot breakfast! We can't wait to see you the next time you are in the Matthews, NC area! Thank you again and have a wonderful day!

West Virginia
Reviewed 18 January 2017

We visited the weekend of the Charlotte Motor Speedway fall race. During the same weekend, a major storm moved up the eastern shore and caused many evacuations into this region. The Hampton Inn staff handle this influx with ease and made our stay uneventful. The room was clean, the common areas were neat and the hallway was quiet. Many restaurants...

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1Thank BigAlWestVirginia
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear BigAlWestVirginia, Thank you so much for taking the time to write a review of our hotel. I am so glad that we were able to accommodate you during the race and by making your stay more enjoyable even under difficult weather conditions! We hope to see you again the next time you are visiting the Matthews, NC area! Thank...

Flower Mound, Texas, United States
Reviewed 10 January 2017

This Hampton Inn had everything I needed. Updated room. Good breakfast. Fast wifi. Good value. Close to restaurants/many within walking distance. The only slight drawback is the proximity to the city bus station that does bring some early morning noise leakage into the rooms on that side of the building. Not much that can be done about that though and...

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Helpful?
Thank Mike S
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Mike S, Thank you for taking the time to write a review of our hotel! I am glad to see that you enjoyed your stay! I am sorry if the outside noise disturbed you during your stay! We hope this doesn't deter you from visiting us again in the future! Thank you again and we hope you have a...

Durham, North Carolina
Reviewed 5 January 2017

My family and I stayed at this hotel for an overnight visit. Rooms feel a little dated, but it was comfortable. Many reviews mention noise from the road, however if you request the rooms that are not facing the road you will hear nothing. Great stay, not the best Hilton brand I have stayed in but it was average.

Review collected in partnership with Hampton
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Thank LSams
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear LSams, Thank you for taking the time to write a review of our hotel. I am so sorry that your room was not up to your standards that you expect from a Hilton property. We are scheduled for a full room renovation in the fall of 2017 where we will receive new furniture and décor. We hope you will...

Hoxie, Arkansas
Reviewed 4 January 2017

So friendly, clean. The staff was amazing at helping in whatever we needed, the complimentary breakfast was great just wish you had an indoor pool for kids during the winter time. Thank you for all your help and hospitality!

Review collected in partnership with Hampton
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Thank josephcL1401NU
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear josephcL1401NU, Thank you for taking the time to write a review of our hotel. I am delighted that you enjoyed everything we had to offer including our stellar customer service! We hope you will consider us the next time even without an indoor pool for your lodging needs! Thank you again and have a wonderful rest of your day!

Reviewed 3 January 2017

Very clean hotel and a friendly staff. The lobby area was a comfortable place to rest or work. Great breakfast with a helpful staff. My only gripe was that the fitness center only had one treadmill and cycle. I wish it had some free weights and an elliptical.

Review collected in partnership with Hampton
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Helpful?
Thank Edward M
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Edward M, Thank you for taking the time to write a review of our hotel. I am glad to see that you enjoyed your stay with us! I will be sure to convey your comments concerning our fitness center to our corporate office as we are scheduled for a full renovation in the fall of 2017. We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Region: United States > North Carolina > Matthews
Price Range: RM494 - RM856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
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Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The walls are thin. Stay away from the elevators.”
 of 5 bubbles RikkiP, 17 Mar 2017 | Read review
“If you get an extra package, be sure that they actually provide it when you checkin.”
 of 5 bubbles kaylans2013, 6 Mar 2017 | Read review
“Always stay away from the elevator.”
 of 5 bubbles BigAlWestVirginia, 18 Jan 2017 | Read review
“very nice area to stay. Quiet and clean.”
 of 5 bubbles annabelleomary, 21 Dec 2016 | Read review
“Tough call on a room choice, you're between a heavily traveled room and a bus terminal”
 of 5 bubbles tomdP2717CJ, 3 Nov 2016 | Read review
5 of 5