We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Matthews East

Save
Traveller (6)
Room & Suite (16)
Dining (2)
Nearby Hotels
See allSee all
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent61%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Matthews East
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Matthews East
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$75.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Matthews hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d889cfcb00dd4437a1fc00ac59f1d268", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1465114,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101931668],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":75,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d889cfcb00dd4437a1fc00ac59f1d268","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":75,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":75,"highestMetaPriceDisplay":-1,"hotelName":"Holiday Inn Express Hotel & Suites Matthews East","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ4ODljZmNiMDBkZDQ0MzdhMWZjMDBhYzU5ZjFkMjY4IiwiQUlLIjoiOGY0OTU3YzA0Yzg5NDZkMjgzNTViZmQ0NzY0ZTAyMDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$75", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101931668":"IHGIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (199)
There are newer reviews for Holiday Inn Express Hotel & Suites Matthews East
See the most recent reviews
Filter reviews
199 results
Traveller rating
119
52
15
6
7
Traveller type
Time of year
LanguageEnglish
119
52
15
6
7
Show reviews that mention
All reviewsfront deskpancake machinecracker barrel restaurant next doorenjoyed the indoor poolthe entire staffthoroughly enjoyed our stayfantastic stayrecommend this hotelevery staff membermovie theaterlarge varietyfree breakfastindependence blvdbonus pointsin great conditionhotel roomup to date
FilterEnglish
Updating list...
11 - 15 of 199 reviews
Reviewed 31 August 2017

This is a relatively new Holiday Inn Express that was a joy to stay. The desk attendant was very professional and well polished. He immediately gave me the best rate in accordancw tith my military status. The room was very clean and well appointed. Highly...More

Thank tim3oleary47
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 2 September 2017

Thank you for acknowledging our attempts to provide outstanding service to you during your time with us! Our staff simply enjoys when guest are so satisfied they share it with the world! It gives us the 'vibe' to keep generating that positive energy- we thank...More

Reviewed 31 August 2017

We stayed the weekend with a soccer team and had a great experience! The friendliness and attentive service was excellent from Yvonne, Michelle, Amber and Tanya! From the initial greeting to the time we left we were well taken care of. Friendly and clean. Breakfast...More

Thank chrisfromsc
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 2 September 2017

Chris - it brings us great joy to have serviced you while you and your team visited the Matthews area! Our team takes great pride in making sure our guest are comfortable and safe during their time with us! We greatly appreciate the acknowledgment and...More

Reviewed 27 August 2017

This hotel is well located in Mathews and easily accessible.The staff were friendly and their service was top draw. We did not use the dining facilities but we were totally satisfied with the product, thanks again.More

Thank Chris P
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 29 August 2017

Thank you kindly for taking time to give feedback regarding your recent stay! We take pride in going above guest expectations and it is always gratifying for the staff when that is acknowledged! Again, we thank you for your business and we look forward to...More

Reviewed 21 August 2017

I was charged for supposedly taking towels that I did not take and the hotel management (Tonia) refuse to refund monies. I have been a loyal customer for years and have never had anything remotely similar happen to me at this hotel chain and any...More

Review collected in partnership with this hotel
Thank chrishK5408ZG
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 22 August 2017

Thank you for taking time to give valuable information regarding your recent stay! We strive daily to exceed Our guest expectations through service and clarity of hotel policies and I apologize if you were not aware of necessary methods used when we encounter this type...More

Reviewed 15 August 2017

I totally enjoyed my stay along with my organization, you guys are great and run a tight ship, I will recommend your holiday inn express to everyone I know it was an awesome time had by all the staff was professional and handled there business...More

Review collected in partnership with this hotel
Thank Antonio C
Response from ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews EastResponded 16 August 2017

Thank you kindly for taking time to give such valuable feedback regarding your recent experience! Our staff takes great pride in providing exceptional customer service and going above and beyond that it is gratifying when that is recognized! Again, we appreciate your review and we...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Questions & Answers
Get quick answers from Holiday Inn Express Hotel & Suites Matthews East staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Room we had was at the back of the building on an upper floor and was very quiet."
Read review
"Nice outdoor patio next to the pool."
Read review
"The rooms were very nice, I would suggest that you provide trash bags for the cans in the room, and the staff..."
Read review
"Mobile Panera Delivery Available!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing