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Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

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Traveller (20)
Room & Suite (16)
Pool & Beach (1)
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Overview
  • Excellent47%
  • Very good21%
  • Average14%
  • Poor11%
  • Terrible7%
Travellers talk about
“cookies”(17 reviews)
“front desk”(40 reviews)
“pool hours”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC
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Offers from Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC
Special Offer: Save With Dream Deals
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Nearby Hotels
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Reviews (434)
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434 results
Traveller rating
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32
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LanguageEnglish
192
95
65
50
32
Show reviews that mention
All reviewscookiesfront deskpool hoursroom was cleanu turnoatmealseveral yearsbreakfast was excellentupon checkfree breakfastvery nice hotelstaff was friendlysausagegreat place to staybreakfast staffbusiness tripwould definitely stay here again
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1 - 5 of 434 reviews
Reviewed 2 days ago

Staff was nice and friendly. It's okay for an overnight stay but not for extended stay. Parking was limited at night. Breakfast was okay but eggs need some help. Carpet in room and in halls were diery. But I still appreciate the effort of the...More

Review collected in partnership with this hotel
Thank jrhem87
Response from Karen R, Front Desk Agent at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NCResponded yesterday

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Country Inn and Suite of Matthews. We look forward to your next stay.

Reviewed 2 days ago

As i have stated: we always stay here when in town, and this is the first time we have had a complaint at all but feel like our concerns need to be addressed. We enjoyed how quiet it was and how friendly the staff was...More

Review collected in partnership with this hotel
Thank clebitboy
Response from Karen R, Front Desk Agent at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NCResponded yesterday

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure the issues are...More

Reviewed 3 days ago via mobile

Beds and room very comfy. Clean and modern look. Great A/C! Breakfast included eggs, chicken patty, blueberry muffins, toast, bagels with cream cheese, waffles, OJ, milk, coffee and more. Thanks, Chris (manager), for a nice stay!

Thank K9Dexter
Response from Karen R, Front Desk Agent at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NCResponded yesterday

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Country Inn and Suites of Matthews. We look forward to your next stay.

Reviewed 1 week ago

I'll go back to holiday inn for our travels. Old, not as clean as I would have liked and not very welcoming staff. The air conditioners were very loud and they did it work well. At breakfast we always had to ask for clean tables...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank staceylvoss
Response from Chris V, General Manager at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NCResponded 1 week ago

Thank you for your review! I have looked over the issues you had and corrected them with our staff and made the proper training instruction. Please in the future alert us to issues that you have we want you to have a enjoyable experience! Even...More

Reviewed 3 weeks ago

Since we stay at this property a lot, we were concerned that some of our favorite employees were no longer working there. The current employees were just as friendly and a special thank you to Christopher, who changed a shower head in our room because...More

Thank Nancy B
Response from Chris V, General Manager at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NCResponded 2 weeks ago

Thank you for the review and it was my absolute pleasure to provide you with what you needed to make your stay a comfortable one. It was so nice speaking with you and getting to know you over your stay and we hope to see...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$90 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Matthews
#5 Business Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Matthews
#5 Business Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (16)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 3 answers
Response from Chris V | Property representative |
Yes our suite has a bedroom area separate from the living room area.
0
Votes
angelaminggia
20 March 2015|
AnswerShow all 2 answers
Response from Chris V | Property representative |
Call the hotel directly and we will take care of it for you.
0
Votes
Room Tips
"Rooms clean, quiet, staff outstanding"
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"Our suite was VERY NICE and on our end of the hall, it was quite and peaceful."
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"It is difficult at best to gain entrance from 74E, but all in all a very nice hotel."
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"king suites are great!"
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