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04/12/2017 05/12/2017
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    Comfort Inn Matthews-Charlotte

    1718 Windsor Crossing Dr, Matthews, NC 28105-5070
    +1 855-849-1513
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    04/12/2017 05/12/2017
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    US$84
    US$84
    US$84
    Traveller (23)
    Room & Suite (17)
    Dining (2)
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    Overview
    • Excellent61%
    • Very good28%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “front desk” (63 reviews)
    “great stay” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Inn Matthews-Charlotte
    Special Offer: Choice Privileges Points
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (566)
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    1 - 5 of 562 reviews

    Reviewed 2 weeks ago

    My husband and I were in NC to attend my sister's funeral. It was a very emotional time. By the time we made our hotel reservation, we made a huge mistake. Turned out the original hotel was a place we could buy drugs! The Comfort...More

    Thank lindasoria23
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 1 week ago

    Dear Valued Guest, Thank you for the great review! We are glad that you had a great stay and that you loved our staff service. We make sure that each of our guests are treated like family and are feel at home. We wish to...More

    Hotel's Favourite
    Reviewed 11 October 2017

    After leaving my previous hotel I booked for one night, I came here. Despite the location (beside a few restaurants) the hotel was very quiet. The front desk was polite and the beds were nice and comfy.More

    Thank Lorimack21
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 13 October 2017

    Dear Valued Guest, Thank you so much for this great review! Yes, our beds are like heaven and we made sure to get the best beds out there. We are glad that you had a great stay. We are also about a great value and...More

    Reviewed 3 weeks ago

    My husband and I were at this hotel 10/17 - 10/20. We had stayed here around the same time last year, and were so pleased we decided to try it again. At check in, we were informed that the manager had picked us at random...More

    Thank Frugal-Travellers
    Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 3 weeks ago

    Dear Valued Guest, Thank you for the time you put in for the review! We are glad that you enjoyed your stay at our hotel! Yes, our location is the best in the area as everything is within walk in distance. We wish to see...More

    Reviewed 3 weeks ago

    When we checked in, the lady in front of us was complaining that she didn't get room service or help with her bags. That's not going to happen here, folks. But if you set your expectations appropriately, you'll have a pleasant stay. Staff is a...More

    Thank Adam L
    Response from Chet_Patel, MGMT at Comfort Inn Matthews-CharlotteResponded 3 weeks ago

    Hello Adam,, Thank you for this review! We are happy to hear about your experience! We are a mid-scale hotel and we make sure that we give the best service to our level as possible. We wish to see you soon! MGMT

    Reviewed 3 weeks ago

    I will make this short and to the point on all we used while there. Front desk people were great. Breakfast was not great but edible. Location was good for shopping. Washing machine and dryer old and drained you for more money. Computer Key board...More

    Thank heisman2
    Response from Chet_Patel, MGMT at Comfort Inn Matthews-CharlotteResponded 3 weeks ago

    Hello, We sorry to hear about your experience, but on our defense I would say that we did offer other rooms to move. We have health department approved bed bugs covers which we change every 6 months. Our reviews speaks for our self. If you...More

    Hampton Inn Charlotte / Matthews
    503 reviews
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    Sleep Inn Matthews - Charlotte
    88 reviews
    #7 of 12 hotels in Matthews
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    Best Western Plus Charlotte/Matthews Hotel
    308 reviews
    #93 of 180 hotels in Charlotte
    1.8 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$87 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Matthews
    • #1 Business Hotel in Matthews
    • #1 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 93
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Comfort Inn Matthews-Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Comfort Inn Matthews ,
    • Matthews Comfort Inn
    Add Photo Photos
    Traveller (23)
    Room & Suite (17)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (51)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Charlotte/Matthews Hotel
    308 reviews
    1.84 km away
     
    Sleep Inn Matthews - Charlotte
    88 reviews
    .36 km away
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    .50 km away
     
    Hampton Inn Charlotte / Matthews
    503 reviews
    .29 km away
     
    Nearby Restaurants
    Bonefish Grill
    180 reviews
    .54 km away
    Azteca Mexican Restaurant
    152 reviews
    .08 km away
    Chick-fil-A
    36 reviews
    .31 km away
    Showmars Restaurant
    48 reviews
    .20 km away
    Nearby Attractions
    Four Mile Creek Greenway
    44 reviews
    3.53 km away
    Elevation Church
    29 reviews
    2.61 km away
    Matthews Heritage Museum
    6 reviews
    2.09 km away
    Cinemark Movies 10
    62 reviews
    .54 km away
    Ask a question
    Questions & Answers
    Tjmarkowitz
    3 August 2017|
    AnswerShow all 3 answers
    Response from starbase7601 | Reviewed this property |
    Yes, they have several suites that have a door to an adjoining room. The suites are quit large with a nice seating area (couch, chairs, coffee table, & TV).
    0
    Votes
    Alley W
    9 May 2017|
    Answer
    Response from AmarilisVos | Reviewed this property |
    Their website says yes, but we did not used it.
    0
    Votes
    JulieCox
    27 September 2016|
    AnswerShow all 3 answers
    Response from Dale B | Reviewed this property |
    Not sure, sorry
    0
    Votes
    Room Tips
    "The two rooms we occupied were very quiet."
    Read review
    "Check your room before you pay so you can know if it smells bad, carpet is dirty and beds are free of bed..."
    Read review
    "The king suites are very comfortable."
    Read review
    "Rooms on the back side have a nicer view."
    Read review
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