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Comfort Inn Matthews-Charlotte

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Traveller (25)
Room & Suite (22)
Dining (3)
Overview
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(63 reviews)
“sunday morning”(9 reviews)
“jc penney”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Reviews (596)
Filter reviews
592 results
Traveller rating
354
162
47
14
15
Traveller type
Time of year
LanguageEnglish
354
162
47
14
15
Show reviews that mention
All reviewsfront desksunday morningjc penneyroom was cleanwet barbaconparking lotwill stay there againstayed one nightwafflespleasant staystaying at this hotelking roomfree breakfaststaff was very friendlyhot breakfastchet
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1 - 5 of 592 reviews
Reviewed 3 days ago

Visiting family and friends in the area, we love to stay here. The service is friendly and the accommodations are nice. We enjoy satisfactory stays each time we come back. . We had a great time! We're thankful that there is a reasonably priced option...More

Thank 112mascot
Reviewed 4 days ago via mobile

I don’t understand stand the great reviews. This is not a world class hotel. It isn’t even average. The hotel is a low budget hotel which is fine, but I expected more than what we got. The lobby is very plain. The receptionist was very...More

Thank Penn-Virginian
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 3 days ago

Dear Valued Guest, We thank you for the feedback! We are so sorry that our hotel fell below expectation. We listen to our guests and started our enitre hotel renovation since early 2017 in phases. We are in process of renovations and our rooms will...More

Reviewed 2 weeks ago

Our team comes to the Charlotte area often, and have been requesting to stay at the Comfort Inn in Matthews, even if it means a little extra driving time. Rooms are clean, staff is very accommodating, and breakfast offers a good reason to rise early....More

Thank Kim S
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 3 days ago

Hello Ms.Spencer, We cant thank you enough for your loyalty. We are glad to have you and your team at our hotel. We make sure that we treat each guests like family and make them feel at home. We are all about giving our best....More

Reviewed 2 weeks ago

The place is amazing as far as Hotels go! Its clean, affordable, easy access and the staff is very friendly. when i come to town this is the only place i stay! i am a creature of habit and very much believe in relationships and...More

Thank dkuntne
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 2 weeks ago

Hello Mr.Kuntne, Thank you so much for being a loyal guest! Thank you for the review as well. We are glad that you enjoyed your stay each time. We make sure each guest are treated like family. We will make sure we exceed your expectations...More

Reviewed 3 weeks ago via mobile

I always,book here. It's been great always. Delicious variety for breakfast included. Friendly staff and very accommodating! Well worth your payment! Located near all shops and restaurants. .and main road to city.More

Thank jaysal102570
Response from Chet_Patel, General Manager at Comfort Inn Matthews-CharlotteResponded 2 weeks ago

Dear Valued Guest, Thank you very very much for this wonderful and motivating review! We are so thrilled that you loved our hotel across the board. Reviews like yours motivates us to do a great job each and every time. We are also about a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$87 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Matthews
#1 Centrally Located Hotel in Matthews
#4 Business Hotel in Matthews
#5 Family Hotel in Matthews
#4 Mid-range Hotel in Matthews
#1 Safe Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Matthews
#1 Centrally Located Hotel in Matthews
#4 Business Hotel in Matthews
#5 Family Hotel in Matthews
#4 Mid-range Hotel in Matthews
#1 Safe Hotel in Matthews
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tjmarkowitz
3 August 2017|
AnswerShow all 3 answers
Response from starbase7601 | Reviewed this property |
Yes, they have several suites that have a door to an adjoining room. The suites are quit large with a nice seating area (couch, chairs, coffee table, & TV).
0
Votes
Alley W
9 May 2017|
Answer
Response from AmarilisVos | Reviewed this property |
Their website says yes, but we did not used it.
0
Votes
JulieCox
27 September 2016|
AnswerShow all 3 answers
Response from Dale B | Reviewed this property |
Not sure, sorry
0
Votes
Room Tips
"Reserve early to be assured of a room. The friendly service and value at this hotel is beginning to be..."
Read review
"There qare places to eat very close by - walking distance"
Read review
"I had a single King"
Read review
"2nd floor away from elevator is quiet"
Read review
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