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Hilton Garden Inn Charlotte / Mooresville

559 reviews
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Traveller (30)
Room & Suite (41)
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Overview
  • Excellent73%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte / Mooresville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (559)Write a Review
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396
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All reviewsmade to order breakfastgreat staygreat breakfastgreat hotelrecommend this hotelson's weddingstaff was very friendlyfront desk staffroom was cleanfamily reunionlobby areawould stay here againbreakfast stafffresh fruitcookieshot tublake norman
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41 - 45 of 554 reviews
Reviewed 5 September 2017

Casey the bartender was extremely professional and easy to talk to. He along with management Becca is the reason why I will continue to stay at this wonderful hotel. Jordan was cute and very very helpful.

Thank markanthony241
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 7 September 2017

We look forward to welcoming you back. Thank you for your good review of our hotel the Hilton Garden Inn Charlotte / Mooresville. We are glad you enjoyed your stay.

Reviewed 5 September 2017

The staff were very friendly and helpful. The facility was very clean and well laid out. The room was large and the bed was very comfortable. I will definitely stay there again next time I make a trip to Mooresville.

Review collected in partnership with Hilton Garden Inn
Thank George C
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 7 September 2017

Thank you for choosing to stay here at the Hilton Garden Inn Charlotte / Mooresville. We are glad you enjoyed your room and that you were comfortable. We look forward to hosting you again.

Reviewed 30 August 2017

Last minute reservation. They were welcoming, helpful and efficient. The front desk was friendly and very professional. The restaurant was fantastic. We had a slight mishap on our part and they were very accommodating.

Review collected in partnership with Hilton Garden Inn
Thank Linda M
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 31 August 2017

We are glad you chose to stay here at the Hilton Garden Inn Charlotte / Mooresville during you visit to family. Thank you for your good review and we hope to host you again.

Reviewed 16 August 2017 via mobile

We spent 5 nights at this property while attending the 2017 PGA Golf Championship. We were pleased with the service and we found several good restaurants in the area. We ordered custom breakfasts each morning and were not disappointed. The French toast was especially noteworthy....More

Thank TNLarry
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 18 August 2017

We apologize for the noise that interrupted your rest on your last night. We are glad you enjoyed your stay and hope to host you again in the future. Thank you for your good review.

Reviewed 14 August 2017 via mobile

Most Hilton Garden Inns are my favorite. They're decor is soothing - everything isn't bleh brown - and they have decent food and a bar for weary travelers, the vibe is usually welcoming. But there is something a little off about this location. Couldn't quite...More

Thank socioqueen
Response from KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / MooresvilleResponded 15 August 2017

I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. We appreciate you sharing your experience with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$114 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Family Hotel in Mooresville
#2 Business Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mooresville
#2 Family Hotel in Mooresville
#2 Business Hotel in Mooresville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (41)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Diego B
30 May 2017|
AnswerShow all 2 answers
Response from j0urneymaker | Reviewed this property |
yes the hotel thru the front desk dud hold a few packages in the "back office" for inbound guests. I would call (jingle up) the hotel and arrange thus prior to shipping the materials to the hotel. They have a friendly and... More
0
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JoJo5532
30 May 2016|
AnswerShow all 2 answers
Response from italiano02 | Reviewed this property |
No. Only to service animals.
0
Votes
Robin W
28 March 2016|
AnswerShow all 5 answers
Response from ejohnsonc62 | Reviewed this property |
There was not one in the room. Did not visit the pool area but guess there could be one there.
0
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12
Room Tips
"Been the twice I think any room would be good"
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"Excellent hotel and staff; they always go the extra mile to make sure you are comfortable and enjoy your stay."
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"Check in on-line and select your own room"
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"If u have Hilton honors u can chose your room online ahead of time."
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