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HYATT house Raleigh Durham Airport

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HYATT house Raleigh Durham Airport
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417 Reviews from our TripAdvisor Community

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Morrisville
Reviewed 7 November 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mary H
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Reviewed 6 November 2016 via mobile

I have been here for 11 days and I have really appreciate the rooms: very comfortable bed, big tv, there is the kitchen too. The breakfast is very good, with sweet and salt meal: you can create your favorite breakfast. Even the laundry is good and in only one o two days you can pick up your clothes. The only...

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Helpful?
Thank Willy F
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Willy F, Thank you for staying with us during your extended stay in the area due to work. It's great to hear you have found the rooms to be comfortable and the complimentary breakfast enjoyable! Glad to hear the same-day dry cleaning service was convenient with your schedule. Another amenity of the hotel is that we also offer washers...

Bowie, United States
Reviewed 3 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Sean G
Reviewed 2 November 2016 via mobile

This place just made our stay an amazing and memorable one. Would recommend it to anyone any time.Excellent wifi and room service.perfectly clean environment and superb ambience.This is a child friendly hotel

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Helpful?
Thank Ann J
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Ann J, It is great to hear you and your family had a great visit. Glad to know you enjoyed our renovated guest rooms as well as our staff. I will be sure to pass along your compliments to our team to remind them what a difference they make in our guest's stay. We hope to see you soon...

Nashville, Tennessee
Reviewed 1 November 2016

An exceptional service experience! Robert and Tony the shuttle drivers and Franchon at the front desk are bryong friendly, knowledgeable, and professional! You are doing everything right Hyatt House Raleigh Durham Airport!

Review collected in partnership with Hyatt Hotels
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Thank James L
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear James L, You are most kind to provide us these compliments regarding your stay with us. I know Robert, Tony, and Franchon will be thrilled to hear your feedback! So glad to know you had a great experience and we look forward to your next visit when you are in the Raleigh area. Cheers, Mark L

Durham, North Carolina
Reviewed 1 November 2016

It was a pretty good review. Nothing but good things 😊 already recommended this place to some of my good friends. The location this place was in is so good. Cause it's really quiet at night which helps you get a peace of minds.

Review collected in partnership with Hyatt Hotels
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Thank Z8619WJbarryb
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Z8619WJbarryb, Your business and your review are most appreciated. The best compliment we could ask for is that you have already referred us to your good friends! This means so much to us. We look forward to seeing you soon again. Respectfully, Mark L

Reviewed 24 October 2016

I thoroughly enjoyed my stay. The staff, room and food far exceeded my expectations. I will definitely stay here again and recommend that my friends and family do the same. The rooms were quiet, comfortable and most of all it felt like home away from home.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ethelg703
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear ethelg703, Wow - great to hear how much you enjoyed your stay with us! Our recent renovation seems to be successful with making sure everything was in order for you. Great to hear how much you enjoyed the staff and food as well. We look forward to hosting you again next time you are in the Raleigh area. Cheers,...

Raleigh, United States
Reviewed 20 October 2016

We came to stay at the hotel because our apartment was flooded due to Hurricane Matthew. We were made to wait in the lobby for a long time checking in, even though we were soaking wet,holding our 2 year old. Then when we left and were able to look at our bank account, we found that we had been charged...

Review collected in partnership with Hyatt Hotels
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Thank Dee H
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Dee H, I am sorry to hear about the damages you experienced at home as a result of Hurricane Matthew. That storm certainly wreaked havoc on many people in the area. Due to the storm, many guests delayed their departure hoping things would settle down. This delayed our process with having rooms available at the typical check in time....

Tring, England, United Kingdom
Reviewed 19 October 2016

Staying at this hotel for 3 nights. I arrived on a Sunday to find a very quiet hotel. Despite the weather (24c) the pool was 'closed for the season' which was disappointing. It's a very convenient hotel for my office but has no atmosphere or personality. Rooms are well appointed; comfy beds; great showers - so all I could ask...

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Thank Charlotte W
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear Charlotte W, We appreciate your feedback from your recent stay with us. We apologize that you left feeling a little empty as you did not get a strong personality from our facility and team. We strive to do our best with providing outstanding hospitality and welcoming guests while they are away from home. In addition, your comments about breakfast...

Portland, Maine
Reviewed 18 October 2016

I have no idea why, but when I checked in I was given an accessible room. I am rather tall so these rooms do not work well for me. It also didn't have a kitchenette as I had selected when I made the reservation. The staff was very accomodating and moved me while I was in at my office for...

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Helpful?
Thank dyerta
Mark L, General Manager at HYATT house Raleigh Durham Airport, responded to this review

Dear dyerta, I appreciate your feedback regarding your recent stay with us. My apologies you were given an accessible room upon your arrival. I was happy to hear the staff was able to accommodate your room change to an appropriate set up as requested. Your comments regarding our food will be shared with our kitchen team. We are always looking...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Raleigh Durham Airport Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 141 smartly designed suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio complete with fire pit and lounge seating. Conveniently located right off Interstate 540 just minutes from Research Triangle Park. ... more   less 

Additional Information about HYATT house Raleigh Durham Airport

Address: 10962 Chapel Hill Road, Morrisville, NC 27560 (Formerly Hotel Sierra Raleigh Durham Airport)
Region: United States > North Carolina > Morrisville
Price Range: RM427 - RM1,298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Raleigh Durham Airport 3*
Number of rooms: 141
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Hotel Style:
#1 Romantic Hotel in Morrisville
#2 Business Hotel in Morrisville
#4 Family Hotel in Morrisville
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Raleigh Durham Airport staff and other travellers.
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Questions? Get answers from HYATT house Raleigh Durham Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are taller, rooms near elevator are loud.”
zbn172, 16 Mar 2017 | Read review
“check that you don't have a handicapped accessible room on check in.”
dyerta, 17 Oct 2016 | Read review
“High floor facing the back not the parking lot.”
JKNC8178, 20 Sep 2016 | Read review
“I requested a room on the top floor away from the elevator.”
AlvinaM, 30 May 2016 | Read review
“I'm sure an upper floor is quieter, but even the ground floor was fine.”
GeeM794, 29 May 2016 | Read review
5 of 5